Talk to the Service Director

Kortney Lambright
At Kia of Port Charlotte, Kortney Lambright believes great service starts with trust—and that means leading with transparency in everything her team does. From the moment you arrive, her focus is on creating a clear, honest, and comfortable experience where you always know what’s happening with your vehicle and why.
As Service Director, Kortney is deeply committed to the full experience—not just the repair itself, but how you feel throughout the process. She works closely with her team to ensure communication is consistent, timelines are respected, and every interaction reflects a genuine effort to take care of the customer, not just the car.
Relationship-building is at the core of her approach. Kortney takes pride in fostering long-term connections with customers while also building a strong, supportive culture within her team. She believes that when her team feels valued and aligned, it naturally translates into better service and a more positive experience for everyone who walks through the door.
Outside of work, Kortney enjoys spending time with her husband and their son. That same sense of care and accountability carries into the way she leads—focused on safety, reliability, and doing right by the people who trust her team with their vehicles.
Kortney welcomes the opportunity to connect, answer questions, and ensure your experience is exactly what it should be—straightforward, dependable, and built on trust.
Whether you are having an issue or want to pay us a compliment there is nothing more important to us than feedback from our guests. Thank you in advance for taking the time to relay your thoughts to us.
