Customer Testimonials
We had a wonderful time working with the good people at Kia of Port Charlotte. Kyle and Gage were courteous, patient, kind, and informative throughout the entire process. Adrialys in financing was extremely helpful and did a great job finding us the best rate for our new Kia. This crew is simply outstanding.
Very friendly and helpful. They listened to me and Patrick Early. Jr showed me 3 cars and I picked the car I wanted with no pressure
The dealership was great. We felt No pressure to uy which is really important when making a decision like this.We would go back
The service has been excellent even though at times the wait time for service department can be a long wait. The atmosphere and staff are friendly and helpful.
The dealership was very clean and one of the nicest dealerships I have ever seen.
Everyone was very nice! Chris sold us the car and Gage and Teddy helped as well!!
The first thing that comes to mind is that the staff is very courteous and helpful to my needs.
I was impressed with how everyone took the time to understand my personal situation and helped make it happen. No pressure. No sleazy sales pitches. Highly recommend both Kyle and Kia of PC.
I'm so amazing how the services very good I thank God Sebastian did a real good job and manager
Pleasent buying experience. Kia of pt Charlotte staff was very attentive they made the buying experience painless.
I've purchased a forte and an optima from them and I've always gotten my services done regularly never had a bad experience
Kyle was fantastic! Would definitely recommend him to others! He was so easy to deal with, he had a great personality, was not pushy or demanding! Definitely made the experience less stressful and understanding! Thank you Kyle!
They are professional and welcoming. Everyone is kind and friendly. They service department is prompt and personable. Nice place to take my vehicles for mentanence.
Thank you for making the whole car buying experience so easy. We highly recommend your dealership to our friends.
Pleasent experience for us If we need another car we will definitely come to KIA
Staff was helpful in assisting me in finding the perfect vehicle for my lifestyle and budget
Good experience with both sales and service. Pleasant customer lounge.
Everyone makes you feel welcome and very honest. Very easy to deal with and no gimmicks and no pressure. You really do pick out the car you want and no trying to sell you something else
Had a great experience with Kia of Port Charlotte, everyone was nice, helpful, and really respected my wants.
They were very helpful not pushy and let me be picky. Ted our sales person was very pleasant and showed me and taught me what all I needed to know about my new car seltos even shopped on line ro find the color I wanted .The next night after I took my car home I went back and he showed me more about the app. I have to say the service was wonderful.
Experience with Service and the thoroughness of explaining any job required on car repair. I like the emails communications . also the car wash is very nice gesture. when buying my car the agent was compassionate about my needs.
Amazing
Their customer service is excellent and their technicians are right on
Always have. Pleasant experience! Rachel is an excellent advisor and does a wonderful job explaining everything!
Stayed in touch and got me into a better car than l saw in Ft Myers, Tampa and Brandon. Love the car. Rides great. Great features. Chris and Gage were very helpful.
Very nice and considerate, well mannered.enjoyed being there for purchasing the car 🚙 great job
I was greated promptly. Treated respectfully and kept informed. The service rep was excellent. I'm very satisfied.
Great great customer service. We were helped by Austen, Darren, Todd and Jacob! Great great great team. Very very very positive experience.
Rachel Lastrina is awesome, super friendly and responsive to what I need. Very happy with her care
Couldn’t be happier with the outcome from Kia of Port Charlotte. Without going into detail we had a huge issue with our first purchase from here earlier this month. CJ, the Customer Service Manager reached out to me and set me an appointment to bring the vehicle back in to make things right. I worked with the Used Car Manager Damian & our salesman Sebastian. Can’t say enough good things about these two. From start to finish made sure we ended up in a vehicle we love and was over the top accommodating start to finish. If you ...
We had an issue with our first purchase and the Customer Service Manager CJ reached out to us to make things right. When we went back in, the Used Car Manager Damian and the salesman Sebastian were absolutely amazing. We weren’t picky and they put us in the best car for our needs. Damian really stood by his words and we are extremely happy with the outcome. We have found our new family dealership and will be going back in 2 years for our daughters first car and will continue to use them for our service needs. 10/10 recommend. Definitely ask ...
We had an issue with our first purchase and the Customer Service Manager CJ reached out to us to make things right. When we went back in, the Used Car Manager Damian and the salesman Sebastian were absolutely amazing. We weren’t picky and they put us in the best car for our needs. Damian really stood by his words and we are extremely happy with the outcome. We have found our new family dealership and will be going back in 2 years for our daughters first car and will continue to use them for our service needs. 10/10 recommend. Definitely ask ...
Couldn’t be happier with the outcome from Kia of Port Charlotte. Without going into detail we had a huge issue with our first purchase from here earlier this month. CJ, the Customer Service Manager reached out to me and set me an appointment to bring the vehicle back in to make things right. I worked with the Used Car Manager Damian & our salesman Sebastian. Can’t say enough good things about these two. From start to finish made sure we ended up in a vehicle we love and was over the top accommodating start to finish. If you ...
Excellent customer service! They went out of their way to help me expedite my loan process quickly and efficiently.
We were very pleased with our experience at Kia Port Charlotte Kyle was very helpful, not pushy, honest and personable. We would definitely do business there again.
Great sales and Service department.
The entire process of purchasing a vehicle was easy and did not take very long. Steve was very friendly and listened to what I was looking for in a vehicle and delivered.
We needed assistance first thing in the morning, and they took care of us immediately. We were so grateful they took care of us first in line so that we could continue on our trip to Tennessee.
They did a great job. They were friendly and professional. I would go back when I need another vehicle.
Excellent experience. Staff were friendly and competent. The vehicle was ready when promised and all the paperwork was handled efficiently. The salesperson was particularly personable.
It was super clean and the people were really nice. They care about helping you
Great service and a very nice experience The car wears in showroom condition. And it was a pleasure doing business.
everyone is pleasant. the service is good.
Great dealership……modern facility…..good service department….accommodating sales staff……I’ve bought 3 new vehicles from Kia of Port Charlotte…..they are highly recommended!!!
Very direct, very easy to deal with. I told them my bottom line and they got me where I wanted to be. I hate haggling back and forth, just give me the best deal you can, which they did. Very happy with my new vehicle and will definitely consider them again!
Brought our 2020 Telluride, which we bought there in October 2019, in for service, alignment, and 2 factory recalls last week. I told them they could have it as long as they needed. I was surprised when they called the next morning to tell me it was done. And I was more than satisfied with the cost. Great experience. And Rachel in service was great!
This was a long process but handled so very well by those working on it. Ryan was great. wonderful to know the car is functioning properly.. thanks so much to all concerned.
Very experienced and knowledgeable. Welcoming and paid attention to my needs. Would purchase another vehicle at this dealership
THANK YOU, THANK YOU,THANK YOU THANK YOU,THANK YOU,THANK YOU,THANK YOU, THANK YOU
Always a great experience with the service department!
As always, Rachel greeted me warmly. She got me in and out of there quickly. Thanks again for your great service.
No pressure. Sales associate was very nice and knowledgeable . Finance agent was very nice and knowledgeable. Dealership was clean, comfortable and modern.
Staff was pleasant and helpful and respectful of my time. Purchasing process was much quicker than I anticipated and Steven listened to what I wanted and delivered on all points. Pricing was comparable to other dealerships in the area.
Started with clicking the online interest on the vehicle. I received a call quickly asking me what I was looking at and the girl provided further information. Once at the dealership we met Chris Johnston who answered all our questions and showed us several vehicles explaining the different trim levels to us. Once we decided on a vehicle we dealt with the finance representative, Noel, who found us a agreeable interest rate and had us sign all the paperwork (digital table was cool). It was a pleasant experience from start to finish. Thank you.
Chris was awesome and really helped us with which way to go for our car situation. Showed us multiple cars that fit that need
My advisor Rachael goal was fantastic. Kept me informed of my service and made my stay pleasant
My service was great and and fast didn’t have to wait long staff was friendly
Austin was my sales guy and he was awesome! Super laid back and knowledgeable! Jerry worked with me on negotiating price! And adri the finance manager was so nice!! Super down to earth and fun to talk to! They made my car buying experience the best one I’ve ever had!!!! Sending my sister to you guys within a few weeks! Thanks so much for getting me into my dream car!!
Without a doubt, this is the best dealership I have had the pleasure of dealing with. I’m 83, so I really appreciate it. The girl who handled my car service, fixing a flat tire is the best. She basically walked my car thru every aspect of the experience . I had to bring the car in on a wrecker after hitting a curb on the road. I bought the car at the dealership also. Thorough, friendly and fast. I love the car, but mostly am so impressed with the service. Richard
Steven is always such a great help. The service team does excellent work and has me on the road as quickly as possible.
Purchased A few cars and have even least a car too ! From start to finish Alaways A Perfect Experience! I also choose to do all my maintenance there too … See my Favorite Girl Rachel !
It met all my needs with out a hassle and car was to my expectation plus.
I work out of town so when I found this car and knowing my wife doesn’t like dealerships I figured it wouldn’t happen. Talked to Jerry she went in according to Todd and Jerry she made a great deal and bought the car.
Kia in Port Charlotte is a very nice dealership, Devin was great! Looking forward to going back for services
Very helpful personal. Clean waiting room and rest room.
On both of my visits to the Port Charlotte dealership all of the staff I encountered was extremely friendly and answered every question I had. Overall good experience.
Clean, hospitality, nice service, and make customers happy. I really appreciate your service business for us.
Rachel is awesome !! Service was great !! Nothing else to say !! Silly to make me say more !!
It was a lot easier than I thought and helped me fine the right car.
the whole experience was great. They didn't push me they let me pick out what I wanted. Gave me a great deal. I was surprised that this young man who look like a kid was a walking book of information. I'm so blessed
Very pleased with Narana my sales girl she was knowledgeable with the Sportage,this my 5th Kia,so I guess that says it all!
the staff were very helpful and personable, especially Youssef Issa and Gage.
Rachel Good was my contact and she did an excellent job. She clarified the warranty requirements, which the phone schedulers did not know. I was glad that I saw Gauge who sold me my vehicle. He was gracious with his time when I made an inquiry regarding the trailer hitch recall several months ago. He provided the information to ease my mind when the Kia representative I called on the 800 number knew virtually nothing about the details of the recall. Both individuals I mentioned are an a asset to the company. People like them are why I drive almost an ...
They were very professional and not pushy. All the staff we met were very courteous. Great experience.
My salesman and the staff helped make it a good experience. I loved the amazing desk.
Clean and very efficient at what they are doing. Very pleasant to work with the staff.
Tim was very helpful and knowledgeable when it come to the Seltos and how to set it up. Walked me through all the features. Noel was great in finance and made it painless. Great experience.
So far so good. We’ll see what happens between now and the scheduled delivery of my Telluride. To be continued.
Tim the salesman is the best he never pushes for a sale. Great guy always checks on me even when I come in for service.i won't shop anywhere else
I drove up, not having an appointment, when my car started shaking. Being a nurse and seeing patients in the community, my car is my office and it needs to be safe. Rachel was so accommodating. I can’t thank her enough for her kindness. They even washed my car before turning her back over to me in less than 24 hours!! Phenomenal customer service and exceptional commitment to your clients!!
Went in to look at the new telluride because we ordered one in Wisconsin and it was going to take 6-8 months to get it. Port Charlotte Kia had a number of the vehicles on the lot. Patrick helped us and he was great we were able to purchase a new car that day. Service was professional and everyone there was great. The facility is beautiful.
Great sales staff, finance manager and everyone else who helped us. The forms that we had to complete were onerous! Same information provided several ways on many forms. It was very frustrating to say the least. Big shout out to Bill who actually saved the sale! He was a rock star!
I found everyone at Kia of Port Charlotte very helpful from when we walked in the door
Very friendly, thorough experience. Kyle was patient and knowledgeable about the car. Great job and happy.
Had a great experience buying my car at Kia of Port Charlotte car was delivered in excellent shape and Sam was both a professional and courteous salesman hijghly rate his services
I had a wonderful experience leasing a car from the dealership. Kyle and gage were terrific. I got the suv that i wanted for a great price and no hidden surprises. They really take of the customers. I would recommend everyone to go and purchase a vehicle at kia in port Charlotte.
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I liked The efficiency and customer care.
they are amazing and Carlo is the best he is always on top of fixing my kia what ever I need done to it. and the staff is very nice and courtesy thank u all for everything.
Kyle our salesman was very accommodating and knowledgeable. While the process is lengthy everyone was very helpful.
The staff is always cheerful and willing to help.
Thank you Very friendly and very fast to provide the service. Thank you so much
KIA in Port Charlotte is a friendly and efficient place. They are prompt and reliable.
