Customer Testimonials
Excellent people especially Ted Gage and Jerry I've bought several cars from.kia and would recommend kia of port charlotte to anyone whose looking to buy a new kia
Treated very well by Eric Matta, Service Tech. I've had a long standing issue that three dealerships including Kia of Port Charlette (in the past) couldn't solve. Eric went above and beyond to solve the issue
Took care of my problem witihin hours. Everything was explained. I paid the bill and drove away within 5 minutes of my arrival.
Service was good. Feedback is the complimentary car wash. It’s good but it could be better. Service overall was good.
Very professional and pleasant facility and personnel! Love this facility! KIA is AWESOME! Always a great place!
They are always so nice and informative. The service is quick and on time. Jacob is always the one to help me and he is great.
Down to earth, very friendly. I'm not a very patient person everything was in a timely manner. Thank you
Lisset and Jordan were an amazing team! They went above and beyond to accommodate our special situation. We couldn't of asked for a better experience. We will definitely be back and will be recommending them to our friends and family. Thank you Kia of PC!
When I called to schedule my appointment, I didn't know my previous service advisor was no longer with the company. I had had a longtime relationship with him and was a little skeptical. I was transferred to Rachel Goal, pleasantly surprised to have such a good experience. Thanks Rachel for such great service and keeping me informed.. You are my new go to person @ KIA!! When I first arrived Rachel was assisting another customer, Henry Bonilla stepped up to checked me in, Very courteous. Kudos to you both!!
Chris is amazing, down to earth . I will definitely recommend him to my friends and family. Thank you Chris
Came in for appointment everything done on time and done right. Jacob was outstanding everyone very pleasant
My service coordinator, Jay, was very efficient. She did what I asked, was polite, and my car was serviced on a timely basis.
Austen was very helpful and Jerry was respectful of our time. The process was quick and painless.
Prompt, effective, successful service. Time to service was exactly as quoted. Waiting area was clean and comfortable
Everyone was very nice did the in timely manner. Waiting room very nice good coffee.
Jacob at Kia of Port Charlotte always takes such great care of my maintenance needs and requirements for my vehicle. He, and the rest of the staff, are very friendly and accommodating.
Everything about them is the greatest. Treat you like family and have a great facility
Immediate greeted by a service writer, Jay. She was knowledgeable and answered all my question. Walked me to the waiting area. And came back to check on me twice.
Great dealership, friendly and very helpful. Understood all my questions and concerns. Would definitely recommend this dealership to friends and family.
Was impressed with the overall buying experience. We went back and forth for a week to get the deal done but in the end, we came to an agreement. Our hard-earned money means a lot to my husband and me so a good deal was what we were looking for. We came into the dealership to finalize the deal and were impressed with the process of buying the car. As US Military Disabled Veterans we loved that they honor veterans with a discount. Hoping the same experience continues when it comes time to finish up the deal with the "...
I originally had a 2017 Kia Forte, with 85k miles. I went in one day to get a service on it, and wanted to see what I would be able to get if I were to trade it in. Bill was extremely accommodating to my needs, and helped me to get out of my car into a brand new 2022 Kia Forte, he was super nice, and helpful. If I were to ever make a future purchase, many years from now. I would always ask for Bill, I highly recommend him!!!
Great service every time.
First aapt. was for air bag recall. Second was for ABS system. Bought my 2018 Kia Soul at Carmax. Was quoted $485 for this repair but when I picked my car up Vivian said it was under warranty and I owed nothing. Car was done in record time both appts. and she was wonderful to deal with.
I was impressed with the professionalism from the entire team especially Narana. I was also impressed with the ease of the process.
Steven did a great job. I arrived at my scheduled time and my car was immediately taken back to the service area and returned on time.
Absolutely amazing place, you will get a good deal there, the process fast and clear, highly recommend
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
My interaction with the dealership was pleasant and quick. At no time did I feel pressured and there was very little overselling.
Steven was great the work got done fast and was very pleased. Was greeted fast when I arrived.
Very helpful and professional. Easy to secure a appointment that fits I to our schedule
Great service at Kia of Port Charlotte. Make sure Financial Manager Jerry Adcock, and Chris Johnston get to know you.
Our salesman: Chris Johnston, Was able to get the, Telluride Nightfall Edition, Wolf Gray I wanted . Would highly recommend Chris and Kia of Port Charlotte for your next vehicle purchase.
The sales reps are not pushy and everyone inside was very pleasant. Happy to come back.
The service department is run efficiently and always friendly. Jacob Scanlon has our confidence. He treated us with respect and professionalism. Our car was done quickly
Patrick is very helpful, and sincere. I highly recommend asking for him to purchase their vehicles.Patrick is very knowledgeable. Thank you for being so kind.
Everyone involved were very professional and curtious. Thank you for making buying a new Seltos a great experience.
Very nice staff and quick and easy lease. We were in and out in a few hours with a brand new car!
The facility was very nice. Lots of information everywhere you look and very friendly staff. Everything was very clean and neat.
Very pleased with salesman and finance department. They helped my Grand Daughter understand what being upside down on a vehicle is.
I liked the process, Darren answered all the questions a out the car, everybody was nice, gave me some options to choose from
Service on my Telluride was performed on time and as planned and scheduled. I would recommend PC KIA for service.
Good services.
Our salesperson, Ted, was very well versed in the vehicles available. He was also very helpful in assisting us in spending the monthly amount that we were comfortable with when buying a new car.
They detailed my car and did a great job! Only took a couple of hours!
We have been very pleased with our Kia ownership experience at Kia of Port Charlotte - from sales to finance to service, everyone who we’ve dealt with is friendly and customer service-centric. We would not hesitate in recommending Kia-PC to anyone looking for a new or used vehicle.
They greater us outside, welcomed us and sent us inside to register. They then thoroughly explained and recommended what needed to be addressed.
The people very present very nice it’s a good job, is my second cardboard I would buy it again again
Great customer service and very prompt completing the task. They also took care of an additional vehicle recall that I was not aware of.
Very kind staff and not pushy.Very helpful tray to help me find the right car
Henry was awesome from service technician advisor and the lady named Jay at the service desk really took care of us and made sure that everything was taken good care of. Really need more people like these twos.
IT WAS NOT THE SAME AS IT WAS WHEN BILLY F RUN THE SHOP. IT WAS MUCH BETTERTHEN. PROCESS WAS ABOUT THE SAME.,
from buying the car to the wonderful service team. Keith is superb. Makes you feel at home, answers all questions and does not rush you. He goes above and beyond
They seem to do a good job but Kia always takes longer then other oil change places..
I was greeted promptly by professional and friendly associates. The service on my car was done faster than I anticipated and they always do a great job on my vehicle whenever I bring it in for servicing
Buying a new car in the current 2022 market is difficult particularly for popular models. After scouring SW Florida for the vehicle we wanted we found what we were looking for at this dealer. Since we were several hours away we negotiated and purchased the vehicle remotely which was a surprisingly smooth transaction. The initial contact with Ian was wonderful and he was very responsive and helpful. Due to various personal issues we had to delay pickup a few days which inconvenienced the dealership staff but they remained helpful and positive throughout the interaction. Sam particularly went out of his way ...
Awesome Customer Service. Frank was very friendly and helpful. Worth the trip from Cape Coral and will definitely recommend this dealership
Professional staff, friendly atmosphere customer centered, great facility, very knowledgeable and accommodating. My particular sales team which includes Lenny, Kayden,Deavon,Noel was tremendous
Very efficient, very friendly, Service was completed on time and my vehicle was delivered back to me cleaner than when I dropped it off.
Serviced my car the way I liked it Excellent service I will be back again when needed
Very understanding and patient. Also awesome customer service. Lisset is who help me and she was so humble and amazing with me.
Quick service and friendly staff, absolutely recommend Kia of PC! They seem to go above and beyond in their desire to keep clients happy and retain customers.
Steve Bruer was our sales person. He was friendly, knowledgeable of all aspects of all kia models and was very helpful in completing the sale
The service was great my appointment wasn’t in the system and the service department accommodated me to was prompt and professional
Clean premises. Well appointed. Friendly, knowledgeable employees. I worked with Tim Lawhorn and he was great. Tim was easy to contact and promptly returned calls. Tim also has an extensive understanding of KIA products and is able to explain them clearly.
I was greeted by Jay the Service advisor as soon as I arrived. Jay was very thorough and handled everything perfectly. my service was promised for 90 minutes and my vehicle was delivered in under an hour. Thanks Jay see you next Season
This message is in regards to Mr. Steven Reinhardt #3059 at PC Kia. Steven has met all the requirements base on the survey card on customer service satisfaction.
Rachael goal was great to work with . Very kind and always a pleasure going in there
We have been customers of this dealership since Billy Fuccillo owned it. We have bought 2 Souls The way you are treated is exceptional. The service department is great to. You have one person who helps you through any service you need.
Excellent service department, I was told the service would tale 80 minutes and it did, I am a satisfied customer.
Very comfortable and relaxing dealership to do business with, whether it be sales or service.
Chris was a wonderful salesperson to work with. In fact, everyone there excels in customer service. They made me feel comfortable and explained everything in detail that I needed to know. I live in NY and purchased the car as an out of state vehicle, which can be a hassle. But KIA of Port Charlotte eased my concerns and handled a variety of things on my behalf. I highly recommend them!
I was treated great by the service department had my car done in a hour plus this dealership knows me personally my salesman Tim always comes up just to say hi and see how things are going everyone here treats you like a person not a dollar sign I will never shop anywhere else unless they close
I love this service center. They have the best coffee machines and plenty of room to work and hook up your laptop or other devices. Great atmosphere and friendly staff
Very Helpful during the whole process, made sure to take every angle possible to get me the car I wanted.
The staff was very pleasant. I was sent here from a different dealership that said there would be no problem in having my car serviced using the other dealerships complimentary service offer from when I purchased my vehicle. Kia of Port Charlotte stated they don’t honor the other dealership’s incentives as stated, but did provide the service at no charge anyways. They went above and beyond to provide the first vehicle service my vehicle required. Thank you so much Kia of Port Charlotte.
Absolutely amazing. Easy to work with. Get communication. Direct and too the point. Happy to work with him. Made getting a care a pleasant experience.
They corrected the recall issue in a timely manner. Jay was very courteous throughout the entire experience.
Excellence..
Really good people to do business with. They help me with everything and I feel satisfied with the service
Good place for service.
This has been such a great experience. Alex was very friendly and professional! Would definitely recommend!
Everything and everyone at kia is so kind and friendly.The lobby is always bright and clean.
We had the best experience. All staff were honest and to the point just like us. We knew what we wanted and they did everything to make sure we got it.
Very good customer service. Patrick Early and Jordan Ray are the best. I would recommend this dealership
Frank was really helpful with the far buying experience. He made sure to get me in the price range I wanted
The staff was great. No waiting. Rachel was exceptional. Kept me informed during the entire process. Car was ready in under an hour.
Fantastic from beginning to end. Professional, honest & straightforward. It was refreshing to find this after much aggravation at other dealerships.
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