Staff
Management
Jerry Morgan
Sales Leader
Finance
Marshall Jones Jr
Finance Leader
Mukamba Bukasa Mukamba Bukasa
Finance Manager
Daniel Murillo
Finance Manager
Lisset Elias
Finance Assistant
Zac Holt
Finance Manager
Doug Poe
Finance manager
Sales
Teddy Castelo
Sales Consultant
Frank Salamone
Sales Advisor
Derek Burbidge
Sales Consultant
Austen Roman
Sales Advisor
Nino Mannino
Product Specialist
Nicholas Troncone
Product Specialist
James Sheufelt
Product Specialist
Cody Callison
Sales Consultant
Dustin Davis
Sales Leader
Kyle Todd
Product Specialist
Aden Danforth
Sales Consultant
Laura Fishburn
Product Specialist
Joel Machado
Sales Consultant
Bruno Borda
Sales Consultant
RACHEL WALDMAN
Sales Consultant
Jorge Sierra
Sales Manager
Howard Alvarez
Sales Manager
Joey Posa
Finance Manager
Zac Boganski
Product Specialist
Donavin Mansfield
Sales Advisor
Maximo Banos
Sales
Dishod Jenkins
Sales Advisor
Jake Hensz
Sales Advisor
Daniel Mangiafico
Sales Advisor
Nicole Garcia
Sales Consultant
Heather Franklin
Business Development Representative
Annerys Rosario
Sales Advisor
Mathew Rueda
Product Specialist
Engell Urbina
Sales Advisor
Joseph Quinones
Sales Manager
Edgardo Rivas
Sales Advisor
Jody Scharping
Product Specialist
Ryan Noel
Internet Director
Service
Rachel Goal
Service Advisor
Steven Reinhardt
Internal Service Advisor
Leslie Adams
Service Advisor
Maria Trillas
Customer Care Representative
Ron Munday
Service Advisor
Kelmardo Falconer
Service Advisor
Anthony Estevez
Service Advisor
Anthony Garcia
Service Technician
Donte Anderson
Service Technician
Mike Ferguson
Service Technician
James Fragoso
Service Technician
Aja Gordon
Customer Care Representative
Jesse Morales
Service Advisor
Trent Thurber
Service Technician
Mikayla Lindeman
Service Technician
Alex Hill
Service Advisor
Shaun Muskevitsch
Service Technician
Alex Ray
Service Technician
Caroline Greiger
Service Technician
April Huylebroeck
Service Warranty Administrator
Sean Murray
Service Technician
Dale North
Service Technician
Anthony Overly
Service Technician
Dominic Pappalardo
Service Technician
Garfield Scarlett
Service Technician
Caiden Joseph
Service Technician
Collin Kraft
Service Technician
Cole Morrow
Service Technician
Lucas Rhyner
Service Technician
David Szymanski
Service Technician
Luis Huerta
Service Technician
Winston Sawyers
Service Technician
Parts
Tom Bober
Parts Advisor
Alan Farias
Parts Advisor
Matthew Wilcoxon
Parts Advisor
Gary Wilcoxon
Parts Leader
Internet
Brianna Szutka
Internet Sales Specialist
Rachel Goal
Service Advisor
Aug 06, 2026
Warm reception, and excellent communication on progress
Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend.
Aug 03, 2026
I always have a fantastic experience at Kia of Port
I always have a fantastic experience at Kia of Port Charlotte. The team is professional, friendly, and they consistently do a great job with my vehicle. Highly recommend them!
Aug 01, 2026
They did a great job as usual.
They did a great job as usual. Very professional and everyone was very nice. They took videos of everything the did and offered suggestions to keep your car running good. Thank You
Jul 26, 2026
Top-notch dealership.
Top-notch dealership. Sales and service are the best I’ve ever had. This is the second Kia I bought from the dealership and both have been superb!!
Jul 26, 2026
These 2 service writers are the best at this Kia
These 2 service writers are the best at this Kia dealership..they take the time to listen to you and not assume what your problem is with your vehicle. Very polite and very courtesy. If you stop in this dealership, make sure you see one of these two..
Steven Reinhardt
Internal Service Advisor
Aug 13, 2026
He did a fast check in, kept me updated on the progress,
He did a fast check in, kept me updated on the progress, and asked if I needed anything.
Aug 06, 2026
Warm reception, and excellent communication on progress
Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend.
Aug 04, 2026
Excellent work every time I had a great experience during
Excellent work every time I had a great experience during my visit. Every time the team does a wonderful job.
Aug 03, 2026
The car dealer ship went beyond the call of duty.
The car dealer ship went beyond the call of duty. Accommodating, answered my questions fully. Offered coffee and snacks. Thank you for your continued service.
Aug 01, 2026
Steven is the best.
Steven is the best. Working with him for years now and never disappointed. Steven is detailed and professional. 🙂
Leslie Adams
Service Advisor
Aug 10, 2026
Leslie is the best I've ever had the pleasure of working
Leslie is the best I've ever had the pleasure of working with!! She is exceptionally knowledgeable at her job!!! She is a gem for sure!!
Aug 10, 2026
Courteous, professional.
Courteous, professional. Managed your expectations well. Waiting area clean and comfortable. Well worth the time.
Aug 09, 2026
Service was very reliable and fast.
Service was very reliable and fast. Great service advisors working all the time always so friendly!
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 08, 2026
I have been doing business with Port Charlotte Kia for
I have been doing business with Port Charlotte Kia for over 6 years. I live in South Florida and still drive there for service..the staff is honest, efficient and offer the best customer service
Teddy Castelo
Sales Consultant
Jul 16, 2026
Wonderful service center with first class customer
Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals
Jun 22, 2026
Ted was the best in the World.
Ted was the best in the World. He is your guy. Hands down, no doubt.
Jun 18, 2026
Everyone was very nice and James and Blake made the
Everyone was very nice and James and Blake made the process very easy and quick!
May 27, 2026
Ted was absolutely exceptional throughout the entire
Ted was absolutely exceptional throughout the entire car-buying process. As a new mother, finding the right SUV to fit my needs was incredibly important, and he went above and beyond to help me choose the perfect vehicle. He explained every feature thoroughly and professionally, making sure I felt comfortable and confident with my decision. Even after the purchase, he continued to check in to ensure I was enjoying my new car. I highly recommend Ted to anyone looking for a knowledgeable, attentive, and genuinely caring salesperson.
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
Frank Salamone
Sales Advisor
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jun 26, 2026
Getting the info while doing the work on the vehicle is
Getting the info while doing the work on the vehicle is great. The videos are helpful
May 31, 2026
they helped me get a great deal in my time of need when
they helped me get a great deal in my time of need when my car broke down
May 22, 2026
Accommodating.
Accommodating. Not pushy. Fair and straight to the point. Professional. That's it Done Done Done
May 11, 2026
Best car buying experience I've ever had!
Best car buying experience I've ever had!! The inventory was, WOW! SSOOO many cars! The energy was amazing, both staff and customers! Definitely is the best managed dealership I have ever seen, obviously is ran by phenomenal leadership! TV's literally everywhere, charging/business stations, beverages... the WORKS! Christian (our sales person) was outstanding! The finance guy (I'm so sorry, I don't recall his name but it was a very unique name... started with a "B")... I have NEVER had so much fun doing the "paperwork" when buying a car! He and the rest of the staff were top notch!! It was noticeably a great place to work! 10/10, HIGHLY RECOMMEND!! Experience was so good...???... we got TWO cars!! Great work KIAPC, we WILL be back!!
Maria Trillas
Customer Care Representative
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 08, 2026
I have been doing business with Port Charlotte Kia for
I have been doing business with Port Charlotte Kia for over 6 years. I live in South Florida and still drive there for service..the staff is honest, efficient and offer the best customer service
Aug 01, 2026
They did a great job as usual.
They did a great job as usual. Very professional and everyone was very nice. They took videos of everything the did and offered suggestions to keep your car running good. Thank You
Jul 30, 2026
Maria and Steven were so awesome!
Maria and Steven were so awesome!! I didn't wait long. My ac wasnt working got it back to the tec and it was gonna be a day so they put me in a loner . Go ask for maria and Steven!!
Jul 28, 2026
All the employees that we have come in contact with are
All the employees that we have come in contact with are very professional and polite. Listen to our concerns and recommendations on required services.
Derek Burbidge
Sales Consultant
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Aug 02, 2026
Derek was great, answered all my questions and kept me
Derek was great, answered all my questions and kept me informed the whole time about the car buying deal.
Jul 30, 2026
Was absolutely a great experience working with Derek made
Was absolutely a great experience working with Derek made me feel comfortable and he was very knowledgeable. I would recommend him every day of the week.
Jul 22, 2026
Great service dept.
Great service dept. But not happy with with the sales dept ,high pressure and a lot of double talk from sales to finance .
Jun 22, 2026
I had a great experience.
I had a great experience. I will definitely recommend Annerys very sweet made me feel very comfortable. Thank you loving my new ride.
Ron Munday
Service Advisor
Aug 12, 2026
every time I leave there, I think I wanna apply for a job
every time I leave there, I think I wanna apply for a job at such a great place
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 08, 2026
I have been doing business with Port Charlotte Kia for
I have been doing business with Port Charlotte Kia for over 6 years. I live in South Florida and still drive there for service..the staff is honest, efficient and offer the best customer service
Aug 06, 2026
Always professional courteous and on time.
Always professional courteous and on time. They over and above expectations. I am very happy with the purchase and service.
Aug 06, 2026
Warm reception, and excellent communication on progress
Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend.
Austen Roman
Sales Advisor
Aug 08, 2026
Austen, our salesperson was friendly; not super
Austen, our salesperson was friendly; not super knowledgeable, but responsive. Unfortunately, everyone else has been very negligent in responding after the sale was completed. We were encouraged to sign up for a Platinum membership at the time of sale because he told us we could not sign up for it "after the sale", but assured that we could cancel immediately after we researched it if we decided we didn't want the extra coverage. We called to cancel and were told we had to stop by in person to make the request. We did. A month later, we had not received the refund. We called and spoke with a Finance Assistant, and she told us that she could see no evidence of the request but that she would personally take care of it. I gave her the paperwork she requested. She indicated she had received it, but we've heard nothing since and it's now been 2 1/2 months since the sale. Another agent promised referrals for body work we wanted done. We left him several messages and he never responded. They make promises that aren't delivered. Be aware...
Jul 23, 2026
Austen was great, very professional and kind.
Austen was great, very professional and kind. Made the entire transaction smooth. Definitely recommend him.
Jul 05, 2026
Absolute disappointment and worst experience of my life I
Absolute disappointment and worst experience of my life I have never tried to get a car from a dealership before but I don’t recommend get a vehicle from Kia of port charlotte. I was informed by nick that the mustang I was inquire was perfect and ready and the price and payments were good to go but upon my arrival I find that the car has a check engine light on and was told it was because of the exhaust. I asked to see the codes and found out there was multiple codes on of them being an issue that would be an issue over time. After hearing this another guy by the name of Alex told me he erased the codes and it was all good and had the main guy Austin take it around to make sure it was good. I wanted to check and see for myself and as I did the codes returned so I expressed my concerns and was basically told that it is what it is and spoke to me like I was ignorant. I really was interest es and was sent but was lied to and false lead from the beginning. Absolutely the worst experience I have ever had a a remind why dealerships are a scam.
Jun 20, 2026
I would not return as a customer.
I would not return as a customer. I felt I knew more about the vehicle than Austen during the test drive. I understand you are a volume dealership but at least know the basics of your own vehicles. This left me to find everything out on my own vs being shown some of the features. Some of the feature (sensors) do not work, there was a chip in the windshield that they expect me to claim on my insurance,.and the vehicle had an oil leak. I found all of this out on my own instead of being made aware. It was not a truthful customer to dealership relationship so far so I will take all my business elsewhere in the future.
May 31, 2026
Austen was very helpful and very polite,the best salesman
Austen was very helpful and very polite,the best salesman I have ever dealt with!!!
Nino Mannino
Product Specialist
Jun 30, 2026
The customer service is always excellent, they get
The customer service is always excellent, they get services don’t in a timely manner, and they never try to force you to do extra things like other dealerships I’ve gone to.
Jun 10, 2026
not good called 3-days ahead told them bring in truck
not good called 3-days ahead told them bring in truck didnt have filter took 3 1/2 hours just for oil change
Jun 07, 2026
Do not waste your time.
Do not waste your time. I had an offer that was sent to me from Kia Port Charlotte via the Sam’s Club TrueCar auto buying program that I came into the dealer for to purchase the vehicle. It was a very good deal so I wanted to come get it quickly. The person I spoke with was sent the offer a knew exactly what it was and said that she even had a check with her manager before confirming they would stick with it and she said Yep, we are good to go. I drive an hour away with my wife and my one-year-old son to sit at the dealer for an hour for them to tell me they will not honor the deal. And they actually want to charge me $8000 more than the offer I was given.
Jun 06, 2026
the dealership is clean the people are very nice and
the dealership is clean the people are very nice and helpful we purchased our first kia here and if we need another car we will definitely return thanks kia of port charlotte
May 24, 2026
My sales associate Nino was the best.
My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up.
Marshall Jones Jr
Finance Leader
Jul 22, 2026
Great service dept.
Great service dept. But not happy with with the sales dept ,high pressure and a lot of double talk from sales to finance .
Jul 19, 2026
My car buying experience with Kia Port Charlotte was
My car buying experience with Kia Port Charlotte was excellent! Every step was simple and straightforward. I was able to test drive each of my options with no issue. I am happy with my purchase and I look forward to extending my excellent experience well into the life of my 2024 Kia Telluride! Thank you Lennard and the great team at Kia Port Charlotte!
Jul 16, 2026
Dealership was very warm and welcoming.
Dealership was very warm and welcoming. Got the car we wanted. They really took the time to see which car was going to be the car for us. Only issue was there was no windshield wiper fluid in the car.
Jun 26, 2026
I had an amazing experience from start to finish!
I had an amazing experience from start to finish! Everyone was friendly, knowledgeable, and genuinely cared about making the process smooth and stress-free. They answered all of my questions, never made me feel pressured, and went above and beyond to make sure I was happy with my purchase. The professionalism, communication, and customer service were outstanding. I would absolutely recommend this dealership to anyone looking for a great car-buying experience and will definitely be back in the future. Thank you for making everything so easy!
Jun 14, 2026
Such a great experience very professional.
Such a great experience very professional. The process was very quick usually an all day process was a few hours
Nicholas Troncone
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 08, 2026
The sales associate on site was very helpful even though
The sales associate on site was very helpful even though there were some miscommunications with the salesman on the telephone that effected total vehicle purchase price.
Apr 26, 2026
The dealership was very nice.
The dealership was very nice. Laura was a good salesperson. But you need to go in knowledgeable about how to buy a car. If not you are going to pay a lot more
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Jan 11, 2026
Great sales department even on a very busy weekend.
Great sales department even on a very busy weekend. I love the paperless approach and didn’t have to walk out with 10 pounds of paper.
James Sheufelt
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Aug 08, 2026
Very kind, no xx.
Very kind, no xx. They really listened to me and what I wanted. I am very happy with my purchase. When I'm looking for another vehicle, I will go here first. Ask for James, he's a great guy! Howard was very helpful in finance and got me a better rate than the one I had with a pre-approved bank offer.
Aug 07, 2026
James was amazing and made us feel very welcomed and
James was amazing and made us feel very welcomed and comfortable during what is typically a stressful process.
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Jul 16, 2026
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!I cannot thank the incredible team at Kia of Port Charlotte enough for truly treating me like family. I came in with a lot of apprehension but kept an open mind. I was stuck in a horrible situation with a bad car loan, massive negative equity, and monthly payments that were way too high. Every other dealership turned me away and told me it was impossible, but Heather told me right from the start that they could help—and she kept her word!The entire team was incredibly supportive. They gave me straight facts, honest numbers, and zero sales pitches. My salesperson, James, worked tirelessly to find a vehicle that actually fit my lifestyle and worked perfectly for my situation. Jorge, my finance manager, and Shawn, the financial advisor, went above and beyond to restructure everything, erase my negative equity headache, and lock in a monthly payment that I am completely comfortable with.They turned a stressful, intimidating situation into an easy, transparent, and joyful experience. If you are struggling with a bad loan or think you can't get out of a tough financial spot, go see them. They actually care about people, not just sales. I am so incredibly thankful for this team!
Kelmardo Falconer
Service Advisor
May 30, 2026
Dealership is clean, service advisors are knowledgeable
Dealership is clean, service advisors are knowledgeable and friendly and the service technicians are through.
Apr 17, 2026
My experience with the dealership was overall smooth and
My experience with the dealership was overall smooth and professional. The staff was attentive, answered my questions clearly, and didn’t pressure me into making a decision. The process—from browsing to finalizing the purchase—was efficient and transparent. I appreciated their willingness to work with my budget and make sure I felt comfortable with my choice.
Apr 10, 2026
I’m extremely disappointed with my experience at this
I’m extremely disappointed with my experience at this dealership. What should have been a straightforward warranty repair turned into a months-long ordeal filled with poor communication, delays, and a lack of accountability. My vehicle sat at the dealership for an extended period of time with very little communication or updates unless I repeatedly reached out myself. There was no sense of urgency, and it often felt like no one was actively pushing the warranty company to move forward or do their job. As a customer, I should not have had to follow up constantly just to get basic information about my own vehicle. The situation escalated to the point where I felt I needed to seek advice from a lawyer just to understand my options and how to proceed. That alone speaks volumes about how frustrating and stressful this process became. No customer should ever feel that they need legal guidance just to get a warranty repair handled properly. Overall, the lack of communication, prolonged delays, and minimal effort to advocate on my behalf made this a very frustrating experience. I expected far better customer service, transparency, and professionalism — especially from a dealership handling warranty work. I hope this feedback helps improve communication, accountability, and customer care moving forward, because this experience fell far short of expectations.
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Mar 15, 2026
Everyone from sales to service is great.
Everyone from sales to service is great. Best cars are Kia’s. Thank you. The best.
Cody Callison
Sales Consultant
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Apr 29, 2026
Cowboy Cody went above and beyond assisting us with our
Cowboy Cody went above and beyond assisting us with our choice. The entire team was knowledgeable and professional. Way to go!
Apr 10, 2026
It was hard to hear what was being said.
It was hard to hear what was being said. I wear hearing aids and with so many people talking all around us it was hard. It would have been better if we were more isolated to negotiate.
Dustin Davis
Sales Leader
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
May 02, 2026
Everyone was very and nice also informative and very
Everyone was very and nice also informative and very courteous. My financing process was breeze.
Apr 30, 2026
Marshal made the finance experience amazingly simple and
Marshal made the finance experience amazingly simple and pain free. He explained all features and plans with benefits. I never felt rushed once! Ted my salesmen went above and beyond with a “fun” situation but we were able to get to where we needed to be and I am happy with my vehicle and the experience. They were both amazing at their craft and are true representations of this dealership. i will be recommending people see these two gentlemen!
Apr 29, 2026
Cowboy Cody went above and beyond assisting us with our
Cowboy Cody went above and beyond assisting us with our choice. The entire team was knowledgeable and professional. Way to go!
Apr 26, 2026
The dealership was very nice.
The dealership was very nice. Laura was a good salesperson. But you need to go in knowledgeable about how to buy a car. If not you are going to pay a lot more
Kyle Todd
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 06, 2026
Great experience.
Great experience. Staff were really nice. Ray was amazing. He helped us and provided the best service and put us in the best hands during our time there. Thank you!
Jul 05, 2026
I am 71 years old and have bought many cars in my
I am 71 years old and have bought many cars in my lifetime. This was the worst dealer experience ever
Jun 28, 2026
The purchase process was very quick and efficient from
The purchase process was very quick and efficient from start to finish. The staff had a no pressure approach.
Jun 04, 2026
This our 2d car purchased in Kia port Sharlotte!
This our 2d car purchased in Kia port Sharlotte! Service was very good ?? Kyle Todd was very professional!
Aden Danforth
Sales Consultant
May 30, 2026
Kia of PC was very accommodating, very quick and super
Kia of PC was very accommodating, very quick and super helpful. Or was a great salesman.
May 30, 2026
not all what the salesperson said was true the place is
not all what the salesperson said was true the place is very noisey hard to hear and concentrate
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
May 13, 2026
I have a picture of my car on your lot and back right rim
I have a picture of my car on your lot and back right rim is damaged. I called to get resolved with no reply. Other than that Kudos.
Laura Fishburn
Product Specialist
Jul 19, 2026
Overall great experience!
Overall great experience! From start to finish the entire process was one of the best transactions I have experienced.
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
Jun 22, 2026
Laura was very kind and patient with the purchase of my
Laura was very kind and patient with the purchase of my granddaughters first car she'll use for college
May 31, 2026
they helped me get a great deal in my time of need when
they helped me get a great deal in my time of need when my car broke down
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Jerry Morgan
Sales Leader
Jul 16, 2026
Wonderful service center with first class customer
Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals
Jul 05, 2026
Absolute disappointment and worst experience of my life I
Absolute disappointment and worst experience of my life I have never tried to get a car from a dealership before but I don’t recommend get a vehicle from Kia of port charlotte. I was informed by nick that the mustang I was inquire was perfect and ready and the price and payments were good to go but upon my arrival I find that the car has a check engine light on and was told it was because of the exhaust. I asked to see the codes and found out there was multiple codes on of them being an issue that would be an issue over time. After hearing this another guy by the name of Alex told me he erased the codes and it was all good and had the main guy Austin take it around to make sure it was good. I wanted to check and see for myself and as I did the codes returned so I expressed my concerns and was basically told that it is what it is and spoke to me like I was ignorant. I really was interest es and was sent but was lied to and false lead from the beginning. Absolutely the worst experience I have ever had a a remind why dealerships are a scam.
Jun 30, 2026
The service team was polite but it took my car over an
The service team was polite but it took my car over an hour longer than expected.
May 24, 2026
We were very happy with our salesperson Annie , she went
We were very happy with our salesperson Annie , she went above and beyond in every area, she had great respect for us and did everything possible to meet our needs. I would highly recommend her. I’ve brought many new cars in my life time and she rates with the best of the best. If I were KIA I’d make sure that I took care of her.
May 11, 2026
Maximo was very helpful in getting me into the car I
Maximo was very helpful in getting me into the car I wanted at a fair price.
Joel Machado
Sales Consultant
Jul 28, 2026
He really cars about his customers, thank you Joel.
He really cars about his customers, thank you Joel.....I love my car!! Thanks again
Jul 26, 2026
Joel and the entire staff was outstanding.
Joel and the entire staff was outstanding. Would definitely buy another vehicle at this dealership
Jul 08, 2026
I already did.
I already did.: Sugar bear, Joel, Aires, Howard, and Marshall took excellent care of me. Also Henry and Aiden the following Monday
Jul 07, 2026
Trato mi profesional y agradable un negocio muy tranquilo
Trato mi profesional y agradable un negocio muy tranquilo gracias a Joel encantada con todo
Jun 30, 2026
I was very satisfied when I bought it, but when I went to
I was very satisfied when I bought it, but when I went to the technical service for a malfunction, I did not give communication and information because of a zero part, even though there was a car I bought a new one, they caused me to lose my job for seven days, and also I didn't like the communication of my female friend who took care of me, these situations leave me in a difficult situation as a service.
Bruno Borda
Sales Consultant
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Feb 03, 2026
He was a very good, and friendly sales person I would
He was a very good, and friendly sales person I would highly recommend to others.
Feb 02, 2026
My wife and I had a good experience buying a new Soul at
My wife and I had a good experience buying a new Soul at Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We appreciate his professionalism.
Jan 13, 2026
Initially went down to check out an Audi with low miles.
Initially went down to check out an Audi with low miles. I had communicated with the dealership that I was driving down from Sarasota. Once I got to dealership I was told someone from out of town put down a deposit but I was told they would still offer me the car. After negotiating we were $1000 apart. My wife and I left and told them to sell it to the person that had a deposit on the car which was the right thing to do anyway I thought. It was strange. That night the sales manager called and said the deposit was not an issue and offered me the car at the price I offered. After that things went much better and the sales manager made things right. Of course we had to take a second hour drive to dealership that could have been avoided.
Mukamba Bukasa Mukamba Bukasa
Finance Manager
Jul 14, 2026
Kia of Port Charlotte was great.
Kia of Port Charlotte was great. Everyone that we dealt with was nice and respectful and helpful. We like to also give a thanks to Ervin Floyd for not only helping us right away but answering any questions we had.
Jul 07, 2026
Christian initially was good.
Christian initially was good. Didn’t follow through with providing a 2nd car key as verbalized. He wouldn’t return my phone calls.
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
Jun 25, 2026
We originally came to see a certified pre owned vehicle.
We originally came to see a certified pre owned vehicle. As we were driving from 2.5 hours away with a baby, we spoke with Annie (sales) ahead of time and told her what we wanted and didn’t want to play any games. She was not able to give us an out the door price over the phone because “they usually don’t do that” but she told us she would speak with finance and get us a ballpark number before we got there. She had 2.5 hours to call us back, but instead, she called us 15 minutes before we got there to let us know she was going to get lunch and she would be back in 30 minutes. Never mentioned anything about a price. When we got there, they took our licenses to run our credit and we waited about 30 minutes before she came out and said “there’s been a little snag with the car you came to see”. Apparently, they went to put the car in the service bay for another inspection (car is a 2026 demo with only 7k miles and has always been on their lot) and during the inspection, a bad sensor was found on one of the passenger doors that they would need to fix but the part would get there over the weekend. Annie was unsure if we would be able to test drive it, but offered for us to drive a brand new car same model and color. After we test drove the brand new car, we drove around to the used car lot and found the car with a flat tire, inside door panel completely removed and lying inside the vehicle, and outer door panel removed as well. Not only would we not be able to purchase the vehicle that day (which we drove 2.5 hours for) but we couldn’t even test drive it! To try and make things right, she brought us inside to “see what they could work out” with a new vehicle. CLASSIC BAIT AND SWITCH!! We were able to purchase a brand new vehicle for the right price and they ended up paying my trade in off, but that’s not all! When we finally went to leave 5 hours later, the battery was dead. And instead of offering to change the battery, a gentleman (not sure if his name) said he would just jump it and it would charge as we drove home! I He said he couldn’t get us a new battery because the parts department was closed. Meanwhile, there’s a lot with hundreds of brand new vehicles that they could’ve taken one from. Fortunately, Annie was able to contact someone from the parts department who came back and replaced the battery. But wait, it’s gets better! Once we were finally able to leave and we started to drive off, I tried to wash the windshield but no fluid came out. My husband looked under the hood and there was no fluid! So we stopped in the gas station across the street and bought washer fluid. Again, no fluid came out. My husband stepped out and saw the fluid spraying out from the wheel well! Being it was now 8pm and we still had a 2.5 hour drive back, and the dealership was already closed, we decided we would get it looked at at a local dealership once we got home. I attempted to call Annie the next day, but never received a call back. On Monday, i brought the vehicle to my local Kia dealership for service and after inspection was told that a rodent (most likely a squirrel) had chewed through the washer fluid line in 3 places!!! And of course, it wasn’t covered by warranty and would cost $616 to repair!! I explained that this had to have happened on the dealership lot and there was no way I would pay for it to be fixed. The service advisor attempted to contact Kia of port charlotte for HOURS on that Monday and was constantly placed on hold. I finally left and would come back when the issue was resolved. The following day, I decided to try and call as well. After being on hold for 20 minutes, I hung up and called back and spoke with Joey (sales manager). After getting upset with him, he hung up on me! He later called me back and told me the only way to have this resolved is if I drove it back there to get it fixed. Somehow, my local dealership was able to get port charlotte to pay for the repair. First and last Kia purchase!
Jun 21, 2026
It was a great experience at Port Charlote Kia!
It was a great experience at Port Charlote Kia! Mr. Bukasa was very awesome! he takes the time to listen to our concerns and his explanation was great. Well done. Kudo.
RACHEL WALDMAN
Sales Consultant
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Feb 20, 2026
Rachael was informative and patient with me.
Rachael was informative and patient with me. Kevin, the finance person was as well. I would recommend Kia Pt Charlotte in a heart beat
Jan 27, 2026
They were suppose to sell me my car for an online price
They were suppose to sell me my car for an online price of the 2026 bc they had messed up the price for the 2025 with dealer fees included instead they charged me the original price of the 2025 which was 4 thousand more then I except and never gave the deal
Daniel Murillo
Finance Manager
May 24, 2026
My sales associate Nino was the best.
My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up.
May 21, 2026
One of the best dealer experiences in along time Jake
One of the best dealer experiences in along time Jake Tilly and Daniel were all great the whole process from start to finish
May 12, 2026
Everyone was so helpful!
Everyone was so helpful! They had the car I wanted parked right outside for me to look at. Everything went smooth and easy
May 11, 2026
Maximo was very helpful in getting me into the car I
Maximo was very helpful in getting me into the car I wanted at a fair price.
May 04, 2026
I arrived early for my appointment.
I arrived early for my appointment. My vehicle was taken in immediately and the service completed quickly.
Jorge Sierra
Sales Manager
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Jul 28, 2026
He really cars about his customers, thank you Joel.
He really cars about his customers, thank you Joel.....I love my car!! Thanks again
Jul 16, 2026
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!I cannot thank the incredible team at Kia of Port Charlotte enough for truly treating me like family. I came in with a lot of apprehension but kept an open mind. I was stuck in a horrible situation with a bad car loan, massive negative equity, and monthly payments that were way too high. Every other dealership turned me away and told me it was impossible, but Heather told me right from the start that they could help—and she kept her word!The entire team was incredibly supportive. They gave me straight facts, honest numbers, and zero sales pitches. My salesperson, James, worked tirelessly to find a vehicle that actually fit my lifestyle and worked perfectly for my situation. Jorge, my finance manager, and Shawn, the financial advisor, went above and beyond to restructure everything, erase my negative equity headache, and lock in a monthly payment that I am completely comfortable with.They turned a stressful, intimidating situation into an easy, transparent, and joyful experience. If you are struggling with a bad loan or think you can't get out of a tough financial spot, go see them. They actually care about people, not just sales. I am so incredibly thankful for this team!
Brianna Szutka
Internet Sales Specialist
Jun 24, 2026
My wife and I came in to look at a model of the 2027
My wife and I came in to look at a model of the 2027 Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding up. We were in the area visiting family from Iowa. Joey and Dishod took great care of us and gave us the best deal. We would definitely recommend Kia Port Charrlotte to family that living in the area.
Jun 21, 2026
I want to thank the whole team.
I want to thank the whole team. Alan, Todd and Blake, and others that assisted me.
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Apr 16, 2026
To be honest, I was absolutely dreading walking into the
To be honest, I was absolutely dreading walking into the dealership. Think I would rather have my toenails pulled than go through the new car buying process. I have to admit though, the process went smoothly with no major issues. The initial set up through Brianna was great, Frank was an amazing salesman, very patient and knowledgeable and Joey was easy to deal with and quick to explain each step. Heck, even the finance manager Daniel was a great guy and I usually hate those people. Overall, no complaints at all, the team was great to work with at the Port Charlotte Kia dealership and I would recommend giving them a visit!
Feb 11, 2026
Beautiful showroom and huge inventory!
Beautiful showroom and huge inventory! I'm so glad our neighbor recommended this place! Very accessible.
Lisset Elias
Finance Assistant
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
May 24, 2026
My sales associate Nino was the best.
My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up.
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Apr 04, 2026
The story and the words kept changing when it came time
The story and the words kept changing when it came time to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but he was shifty.
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
Anthony Estevez
Service Advisor
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
May 26, 2026
greeted in a timely manner and fast service I've said the
greeted in a timely manner and fast service I've said the most I can say
Apr 17, 2026
It was very pleasant and I loved the waiting area how
It was very pleasant and I loved the waiting area how nice the chairs felt
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Feb 17, 2026
I prefer the dealership to advise me of things I should
I prefer the dealership to advise me of things I should do in future but not EXPECT that same day
Howard Alvarez
Sales Manager
Aug 08, 2026
Very kind, no xx.
Very kind, no xx. They really listened to me and what I wanted. I am very happy with my purchase. When I'm looking for another vehicle, I will go here first. Ask for James, he's a great guy! Howard was very helpful in finance and got me a better rate than the one I had with a pre-approved bank offer.
Jul 08, 2026
The sales associate on site was very helpful even though
The sales associate on site was very helpful even though there were some miscommunications with the salesman on the telephone that effected total vehicle purchase price.
Jun 30, 2026
The service team was polite but it took my car over an
The service team was polite but it took my car over an hour longer than expected.
Jun 07, 2026
Do not waste your time.
Do not waste your time. I had an offer that was sent to me from Kia Port Charlotte via the Sam’s Club TrueCar auto buying program that I came into the dealer for to purchase the vehicle. It was a very good deal so I wanted to come get it quickly. The person I spoke with was sent the offer a knew exactly what it was and said that she even had a check with her manager before confirming they would stick with it and she said Yep, we are good to go. I drive an hour away with my wife and my one-year-old son to sit at the dealer for an hour for them to tell me they will not honor the deal. And they actually want to charge me $8000 more than the offer I was given.
May 30, 2026
Kia of PC was very accommodating, very quick and super
Kia of PC was very accommodating, very quick and super helpful. Or was a great salesman.
Joey Posa
Finance Manager
Aug 10, 2026
Very Friendly and Professional.
Very Friendly and Professional. Jake and all who were involved with our purchase were terrific.
Aug 08, 2026
Austen, our salesperson was friendly; not super
Austen, our salesperson was friendly; not super knowledgeable, but responsive. Unfortunately, everyone else has been very negligent in responding after the sale was completed. We were encouraged to sign up for a Platinum membership at the time of sale because he told us we could not sign up for it "after the sale", but assured that we could cancel immediately after we researched it if we decided we didn't want the extra coverage. We called to cancel and were told we had to stop by in person to make the request. We did. A month later, we had not received the refund. We called and spoke with a Finance Assistant, and she told us that she could see no evidence of the request but that she would personally take care of it. I gave her the paperwork she requested. She indicated she had received it, but we've heard nothing since and it's now been 2 1/2 months since the sale. Another agent promised referrals for body work we wanted done. We left him several messages and he never responded. They make promises that aren't delivered. Be aware...
Jul 05, 2026
I am 71 years old and have bought many cars in my
I am 71 years old and have bought many cars in my lifetime. This was the worst dealer experience ever
Jun 25, 2026
We originally came to see a certified pre owned vehicle.
We originally came to see a certified pre owned vehicle. As we were driving from 2.5 hours away with a baby, we spoke with Annie (sales) ahead of time and told her what we wanted and didn’t want to play any games. She was not able to give us an out the door price over the phone because “they usually don’t do that” but she told us she would speak with finance and get us a ballpark number before we got there. She had 2.5 hours to call us back, but instead, she called us 15 minutes before we got there to let us know she was going to get lunch and she would be back in 30 minutes. Never mentioned anything about a price. When we got there, they took our licenses to run our credit and we waited about 30 minutes before she came out and said “there’s been a little snag with the car you came to see”. Apparently, they went to put the car in the service bay for another inspection (car is a 2026 demo with only 7k miles and has always been on their lot) and during the inspection, a bad sensor was found on one of the passenger doors that they would need to fix but the part would get there over the weekend. Annie was unsure if we would be able to test drive it, but offered for us to drive a brand new car same model and color. After we test drove the brand new car, we drove around to the used car lot and found the car with a flat tire, inside door panel completely removed and lying inside the vehicle, and outer door panel removed as well. Not only would we not be able to purchase the vehicle that day (which we drove 2.5 hours for) but we couldn’t even test drive it! To try and make things right, she brought us inside to “see what they could work out” with a new vehicle. CLASSIC BAIT AND SWITCH!! We were able to purchase a brand new vehicle for the right price and they ended up paying my trade in off, but that’s not all! When we finally went to leave 5 hours later, the battery was dead. And instead of offering to change the battery, a gentleman (not sure if his name) said he would just jump it and it would charge as we drove home! I He said he couldn’t get us a new battery because the parts department was closed. Meanwhile, there’s a lot with hundreds of brand new vehicles that they could’ve taken one from. Fortunately, Annie was able to contact someone from the parts department who came back and replaced the battery. But wait, it’s gets better! Once we were finally able to leave and we started to drive off, I tried to wash the windshield but no fluid came out. My husband looked under the hood and there was no fluid! So we stopped in the gas station across the street and bought washer fluid. Again, no fluid came out. My husband stepped out and saw the fluid spraying out from the wheel well! Being it was now 8pm and we still had a 2.5 hour drive back, and the dealership was already closed, we decided we would get it looked at at a local dealership once we got home. I attempted to call Annie the next day, but never received a call back. On Monday, i brought the vehicle to my local Kia dealership for service and after inspection was told that a rodent (most likely a squirrel) had chewed through the washer fluid line in 3 places!!! And of course, it wasn’t covered by warranty and would cost $616 to repair!! I explained that this had to have happened on the dealership lot and there was no way I would pay for it to be fixed. The service advisor attempted to contact Kia of port charlotte for HOURS on that Monday and was constantly placed on hold. I finally left and would come back when the issue was resolved. The following day, I decided to try and call as well. After being on hold for 20 minutes, I hung up and called back and spoke with Joey (sales manager). After getting upset with him, he hung up on me! He later called me back and told me the only way to have this resolved is if I drove it back there to get it fixed. Somehow, my local dealership was able to get port charlotte to pay for the repair. First and last Kia purchase!
Jun 24, 2026
My wife and I came in to look at a model of the 2027
My wife and I came in to look at a model of the 2027 Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding up. We were in the area visiting family from Iowa. Joey and Dishod took great care of us and gave us the best deal. We would definitely recommend Kia Port Charrlotte to family that living in the area.
Zac Boganski
Product Specialist
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 21, 2026
We are always greeted nicely and attended to promptly
We are always greeted nicely and attended to promptly upon arrival at the dealership everytime we go
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
May 11, 2026
Marshall was super friendly throughout the entire car
Marshall was super friendly throughout the entire car buying experience. He did everything he could to get my parents into a car, even though they had bad credit. They hadn't had a car in years, this was a huge blessing.
May 01, 2026
The dealership had good inventory a lot to choose from.
The dealership had good inventory a lot to choose from. The salesman was nice, but the calculation online was different from the price that was given me. My calculation did not match and I never understood why. The dealership, the monthly payment and the price of the car were both higher than expected.
Donavin Mansfield
Sales Advisor
Jul 29, 2026
I always have a great experience at Kia of Port
I always have a great experience at Kia of Port Charlotte, and a big reason I keep coming back is Ray. He’s funny, knows how to make me smile, and that honestly means a lot to me these days. He’s professional and knows his job, but I never feel like he’s trying to take advantage of me. Whenever I decline a service, he respects my decision and never pressures me into anything, which I really appreciate. It’s hard to find someone you can trust at a dealership, and Ray is definitely one of those people. Thank you for always making the experience a good one!!
Jun 18, 2026
Donny made the cat buying experience so easy and stress
Donny made the cat buying experience so easy and stress free Donny made the car buying experience so easy and stress free! I would definitely recommend him
Jun 09, 2026
This was a fantastic experience.
This was a fantastic experience. In less than four hours, I was in a new vehicle with a lower interest rate, lower payment, and lower mileage. Donovan, Jorge and Marshall were kind, professional and efficient. I will absolutely be returning for future purchases.
May 26, 2026
Was suppoyyinhave 2 keys.
Was suppoyyinhave 2 keys. Only got one. Never followed through with getting the second key.
Apr 13, 2026
We were extremely satisfied from sales to financing!
We were extremely satisfied from sales to financing! They are very professional, honest and helpful!
Blake Jones
Collision center
Jun 18, 2026
Everyone was very nice and James and Blake made the
Everyone was very nice and James and Blake made the process very easy and quick!
Jun 04, 2026
Attention to detail and communication was poor.
Attention to detail and communication was poor. Blake Jones Excellent Lost key-fob and requested video before shipping which was never done.
Apr 29, 2026
STAY AWAY!
STAY AWAY!!!! I cannot stress this enough, these people are complete crooks. They added $4,000 to my loan request AFTER I left with my new car. Read all of the reviews. They do this to everyone and they try to cover it up with fake 5 star reviews. I agreed to a price of $33,000 and I got a rejection letter in the mail for a loan attempt of $39,000. 6 weeks later, I was finally contacted from the bank about my $37,000 loan. Blake Jones (Finance guy) is a scam artist. Jorge Sierra is a crook. Do not trust these people. If they give you a USB stick with "all your information" on it, it is probably blank. Mine is. They lie over and over. I still do not have any paperwork. Please go somewhere else to buy a car. You will get robbed and you will regret it. Do yourself a favor and read all of the 1-star reviews. They are not fake. Do not but from Kia of Port Charlotte or any other Morgan Auto Group dealership.
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Apr 03, 2026
Finance person did NOT submit any paperwork correctly -
Finance person did NOT submit any paperwork correctly - ie gave us a thumb drive with purchase info/loan info/ extended warranty and when we got home it was blank. Called our salesperson to advise to have all information sent to us .didnt happen. Twice. got call from license person at dealer and original information was filled out wrong so now license plates will be delayed. (Called finance mgr on third day to complain still have not gotten the information. ( Found out our vehicle we purchased has many things wrong and should be covered under the extended warranty, from our mechanic at home) Called Nissan warranty and they never received the information that we purchased an extended warranty. Also when we drove off lot with the vehicle we just purchased, 3 people on the freeway rolled down their windows to tell us the paper license was about to blow off ie sales person didn’t attach paper license place well enough and we even had a discussion about that very thing before he put it on . ( should’ve attached a plastic holder ) Also, they did not have us update our new vehicle information on our auto insurance website before we left - which delayed the loan process and cashing our down payment check. ( found out from another dealer that we bought another car from - they were VERY surprised that they hadn’t helped us with auto insurance info - but that dealer helped us with the car we purchased from them as well as the car we just purchased from Kia ) So, fair warning double check everything IF you purchase from Morgan Auto Group .
Maximo Banos
Sales
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 10, 2026
This dealership was extremely professional.
This dealership was extremely professional. The staff Maxima, especially was all amazing and got me in a vehicle which I didn’t think I would be able to get. I recommend Kia of Port Charlotte to everybody.
Jun 14, 2026
The experience was a good one sales guy and finance
The experience was a good one sales guy and finance people was great would recommend people to shot Kia for there next vehicle thank you all for the new vehicle
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Dishod Jenkins
Sales Advisor
Aug 14, 2026
From start to finish the process was simple, no pressure,
From start to finish the process was simple, no pressure, with terrific attention to detail and follow up. I would highly recommend KIA of Northport, to anyone interested in purchasing a vehicle.
Aug 10, 2026
Very attentive and friendly transaction.
Very attentive and friendly transaction. Dealership is immaculate and makes you feel comfortable. Highly recommend.
Jul 16, 2026
Dealership was very warm and welcoming.
Dealership was very warm and welcoming. Got the car we wanted. They really took the time to see which car was going to be the car for us. Only issue was there was no windshield wiper fluid in the car.
Jul 08, 2026
The sales associate on site was very helpful even though
The sales associate on site was very helpful even though there were some miscommunications with the salesman on the telephone that effected total vehicle purchase price.
Jun 24, 2026
My wife and I came in to look at a model of the 2027
My wife and I came in to look at a model of the 2027 Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding up. We were in the area visiting family from Iowa. Joey and Dishod took great care of us and gave us the best deal. We would definitely recommend Kia Port Charrlotte to family that living in the area.
Jake Hensz
Sales Advisor
Aug 10, 2026
Very Friendly and Professional.
Very Friendly and Professional. Jake and all who were involved with our purchase were terrific.
Jun 22, 2026
I still wasn’t crazy about the face we came in and said
I still wasn’t crazy about the face we came in and said this is our range for a payment 200-250 and after all is said and done the payment is 300. We come to you and tell you what we can afford and if it’s not possible then say that don’t lead us on.
May 31, 2026
they helped me get a great deal in my time of need when
they helped me get a great deal in my time of need when my car broke down
May 29, 2026
Jake was great.
Jake was great. Very clear and expressed concerns of some vehicles he had while also not overselling others. I would have liked the experience to be faster but I dont think theres much to do to get around that.
May 21, 2026
One of the best dealer experiences in along time Jake
One of the best dealer experiences in along time Jake Tilly and Daniel were all great the whole process from start to finish
Daniel Mangiafico
Sales Advisor
May 12, 2026
Everyone was so helpful!
Everyone was so helpful! They had the car I wanted parked right outside for me to look at. Everything went smooth and easy
May 03, 2026
Marshall was very helpful and did a wonderful job at
Marshall was very helpful and did a wonderful job at getting me the best deal for my vehicle purchase.
Apr 28, 2026
Very accommodating, answered my questions respectfully,
Very accommodating, answered my questions respectfully, Knowledgeable of all of the products and features. We were there mid afternoon and no one tried to push us out the door after closing time.
Mar 09, 2026
It's my second vehicle from Kia of Port Charlotte.
It's my second vehicle from Kia of Port Charlotte. If I was not satisfied I would not come back. It's an awesome dealership
Mar 08, 2026
It’s so stressful when you can’t get anyone to help you
It’s so stressful when you can’t get anyone to help you over the phone being on hold for 40 mins or more being transferred to so many people (more 5) each time explaining your issues and can’t get help. Communication is so bad issues come up on the dealer side and finance and they make the issue about you they handle issues like it’s not a big deal it is a big deal people come to get help and to get a reliable transportation when the customer has to be on hold that many times and then still with no results it becomes an issue this place is a joke they don’t consider inconsistent on the dealers part and inconvenience on the customers I will never buy or recommend anyone to this place again I recommended someone here a day after I got my car and never again I feel bad cause he was done worse than I was he actually had to drive 3 hrs just to get it resolved and he called and was put on hold more than me this place is a joke
Nicole Garcia
Sales Consultant
Apr 13, 2026
We were extremely satisfied from sales to financing!
We were extremely satisfied from sales to financing! They are very professional, honest and helpful!
Jan 31, 2026
Helped us with all the packages and understand how the
Helped us with all the packages and understand how the loan and credit work. Pleasent exsperience all the way around
Dec 17, 2025
Nicole Garcia was memorable and kind.
Nicole Garcia was memorable and kind. She was excellent at surprising my daughter with her new car in a pink bow.
Nov 03, 2025
The dealership was very organized and very professional.
The dealership was very organized and very professional. Nicole took good care of us and was very helpful. They have a large inventory and had the vehicle that we wanted
Oct 21, 2025
Everyone that I dealt with was very amazing and very good
Everyone that I dealt with was very amazing and very good to me I have no complaints everything went very well I'm very happy
Heather Franklin
Business Development Representative
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Jul 16, 2026
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!I cannot thank the incredible team at Kia of Port Charlotte enough for truly treating me like family. I came in with a lot of apprehension but kept an open mind. I was stuck in a horrible situation with a bad car loan, massive negative equity, and monthly payments that were way too high. Every other dealership turned me away and told me it was impossible, but Heather told me right from the start that they could help—and she kept her word!The entire team was incredibly supportive. They gave me straight facts, honest numbers, and zero sales pitches. My salesperson, James, worked tirelessly to find a vehicle that actually fit my lifestyle and worked perfectly for my situation. Jorge, my finance manager, and Shawn, the financial advisor, went above and beyond to restructure everything, erase my negative equity headache, and lock in a monthly payment that I am completely comfortable with.They turned a stressful, intimidating situation into an easy, transparent, and joyful experience. If you are struggling with a bad loan or think you can't get out of a tough financial spot, go see them. They actually care about people, not just sales. I am so incredibly thankful for this team!
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Mar 31, 2026
All of the men that I dealt with were courteous, yet
All of the men that I dealt with were courteous, yet professional , in my dealings with them !
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Anthony Garcia
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 02, 2026
Super friendly.
Super friendly. Got out in record time. Even got my car washed. Reviewed what was done to my car.
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Annerys Rosario
Sales Advisor
Jun 25, 2026
We originally came to see a certified pre owned vehicle.
We originally came to see a certified pre owned vehicle. As we were driving from 2.5 hours away with a baby, we spoke with Annie (sales) ahead of time and told her what we wanted and didn’t want to play any games. She was not able to give us an out the door price over the phone because “they usually don’t do that” but she told us she would speak with finance and get us a ballpark number before we got there. She had 2.5 hours to call us back, but instead, she called us 15 minutes before we got there to let us know she was going to get lunch and she would be back in 30 minutes. Never mentioned anything about a price. When we got there, they took our licenses to run our credit and we waited about 30 minutes before she came out and said “there’s been a little snag with the car you came to see”. Apparently, they went to put the car in the service bay for another inspection (car is a 2026 demo with only 7k miles and has always been on their lot) and during the inspection, a bad sensor was found on one of the passenger doors that they would need to fix but the part would get there over the weekend. Annie was unsure if we would be able to test drive it, but offered for us to drive a brand new car same model and color. After we test drove the brand new car, we drove around to the used car lot and found the car with a flat tire, inside door panel completely removed and lying inside the vehicle, and outer door panel removed as well. Not only would we not be able to purchase the vehicle that day (which we drove 2.5 hours for) but we couldn’t even test drive it! To try and make things right, she brought us inside to “see what they could work out” with a new vehicle. CLASSIC BAIT AND SWITCH!! We were able to purchase a brand new vehicle for the right price and they ended up paying my trade in off, but that’s not all! When we finally went to leave 5 hours later, the battery was dead. And instead of offering to change the battery, a gentleman (not sure if his name) said he would just jump it and it would charge as we drove home! I He said he couldn’t get us a new battery because the parts department was closed. Meanwhile, there’s a lot with hundreds of brand new vehicles that they could’ve taken one from. Fortunately, Annie was able to contact someone from the parts department who came back and replaced the battery. But wait, it’s gets better! Once we were finally able to leave and we started to drive off, I tried to wash the windshield but no fluid came out. My husband looked under the hood and there was no fluid! So we stopped in the gas station across the street and bought washer fluid. Again, no fluid came out. My husband stepped out and saw the fluid spraying out from the wheel well! Being it was now 8pm and we still had a 2.5 hour drive back, and the dealership was already closed, we decided we would get it looked at at a local dealership once we got home. I attempted to call Annie the next day, but never received a call back. On Monday, i brought the vehicle to my local Kia dealership for service and after inspection was told that a rodent (most likely a squirrel) had chewed through the washer fluid line in 3 places!!! And of course, it wasn’t covered by warranty and would cost $616 to repair!! I explained that this had to have happened on the dealership lot and there was no way I would pay for it to be fixed. The service advisor attempted to contact Kia of port charlotte for HOURS on that Monday and was constantly placed on hold. I finally left and would come back when the issue was resolved. The following day, I decided to try and call as well. After being on hold for 20 minutes, I hung up and called back and spoke with Joey (sales manager). After getting upset with him, he hung up on me! He later called me back and told me the only way to have this resolved is if I drove it back there to get it fixed. Somehow, my local dealership was able to get port charlotte to pay for the repair. First and last Kia purchase!
Jun 22, 2026
I had a great experience.
I had a great experience. I will definitely recommend Annerys very sweet made me feel very comfortable. Thank you loving my new ride.
May 24, 2026
We were very happy with our salesperson Annie , she went
We were very happy with our salesperson Annie , she went above and beyond in every area, she had great respect for us and did everything possible to meet our needs. I would highly recommend her. I’ve brought many new cars in my life time and she rates with the best of the best. If I were KIA I’d make sure that I took care of her.
May 12, 2026
Everyone was so helpful!
Everyone was so helpful! They had the car I wanted parked right outside for me to look at. Everything went smooth and easy
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Mathew Rueda
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Oct 19, 2025
T h e y w e r e g r e a t.
T h e y w e r e g r e a t. Thank you!
Oct 18, 2025
I have never had a better experience anywhere.
I have never had a better experience anywhere. Everyone was on the top of their game. I couldn't be more happier. I have told everybody about the Awesome experience I had with the Kia dealership
Oct 14, 2025
Matt and Zack were great!
Matt and Zack were great! The service department is not the greatest, but is reasonable.
Oct 10, 2025
Gracias a Matthewy el Sr.
Gracias a Matthewy el Sr. Jorge por su ayuda y gracias Kia of Port Charlotte
Engell Urbina
Sales Advisor
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jun 04, 2026
Attention to detail and communication was poor.
Attention to detail and communication was poor. Blake Jones Excellent Lost key-fob and requested video before shipping which was never done.
Jun 02, 2026
Customer Service terrible.
Customer Service terrible.Took two months to resolve a simple wire transfer Abe the worst
May 11, 2026
Maximo was very helpful in getting me into the car I
Maximo was very helpful in getting me into the car I wanted at a fair price.
Apr 14, 2026
We were extremely satisfied from sales to financing and
We were extremely satisfied from sales to financing and new car insurance, saving us 30% from our previous insurer! The whole team was exceptional and this will be our go to dealership going forward. Thank you for your professionalism, honesty and assisting us with finding our new vehicle.
Donte Anderson
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 17, 2026
Quick service with good communication.
Quick service with good communication. Great team and everyone was professional and very nice. A pleasure to work with.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 16, 2026
Threre was great servoce.
Threre was great servoce. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean.
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Tom Bober
Parts Advisor
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Jul 22, 2026
Ron , was very professional and went out of his way to
Ron , was very professional and went out of his way to make sure the parts and work needed was covered by the dealer .
Feb 25, 2026
Marshal was was very hospitable, informative, and got
Marshal was was very hospitable, informative, and got everything done quickly with excellence. He made us feel valued.
Jun 07, 2025
The best dealership in SWFL if not Florida what an
The best dealership in SWFL if not Florida what an experience they made car buying so easy! Cody was beyond informative and made the process so easy!
Mike Ferguson
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
May 30, 2026
Very nice respectful service crew as soon as you walk in
Very nice respectful service crew as soon as you walk in the door, they take care of you. They’re efficient and they’re amazing.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 06, 2026
Excellent service very professional and everyone treated
Excellent service very professional and everyone treated as you were first time customer I would definitely recommend this dealer to friends and family
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
James Fragoso
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
May 30, 2025
Better prices and better quality vehicles meet our
Better prices and better quality vehicles meet our families needs as far as size and comfort
Aja Gordon
Customer Care Representative
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Nov 10, 2025
We had a 10:00 AM appointment and were a few minutes
We had a 10:00 AM appointment and were a few minutes late. It took us 2 1/2 hours for service and that was because we were "moved to the front of the line". At our previous service, we had tire pressure in the right rear tire at 21 psi. It was checked and it was "ok". It was down to 21 psi the day before this last appointment, so we filled it to 37 psi. Turns out there was a nail in the tire which service tech removed and is fine. The appointment was for installation of rear mud guards, which had not been ordered when we had the front mud guards installed last time. Ron told us there would be no labor charge for the installation this time. Ron was not there on Saturday, and we were charged for the labor for the install. We knew we owed for the parts, but should not have been charged for the install. At least we got a $45 discount for the tire repair!!
Nov 04, 2025
Great work, great prices, great people, great hours,
Great work, great prices, great people, great hours, great amenities, great attitude, and great experience!
May 27, 2025
Let me tell ya – 2nd time for needed service, Difference
Let me tell ya – 2nd time for needed service, Difference from the first one - BETTER, and that was hard to do! Falisha, Aja and Maria were shortchanged. I wish I could have given them an 11 instead of a 10 !!.. I travel 45 minutes to get there - could be longer – would still go !!.. If you think this review is fake - the only thing fake is your thought. GO EXPERIENCE IT YOURSELF. SATISFACTION GUARANTEED,
Zac Holt
Finance Manager
Jun 17, 2026
Working with Ervin Floyd was a real pleasure.
Working with Ervin Floyd was a real pleasure. Not being pressured to buy, really gave me the time to make a good decision. I was shopping in several different dealers, with the intention of not buying now and buying a Mazda 3. Ervin showed me my Kia K5 and I fell in love. I continued to shop, saw 3 more cars and came back to buy my Kia. I was afraid I would lose it if I waited. Had to buy it right away. Ervin was a big part of my decision. Very personable, no pressure, and not bad to look at. Love my new car. Thank you for your time in helping me with all of my specifications. That couldn't have been easy. Thank you.
May 31, 2026
Austen was very helpful and very polite,the best salesman
Austen was very helpful and very polite,the best salesman I have ever dealt with!!!
May 01, 2026
The dealership had good inventory a lot to choose from.
The dealership had good inventory a lot to choose from. The salesman was nice, but the calculation online was different from the price that was given me. My calculation did not match and I never understood why. The dealership, the monthly payment and the price of the car were both higher than expected.
Jan 23, 2026
Ron knows his job well, always courteous and very
Ron knows his job well, always courteous and very knowledgeable of every concern I have
Jan 11, 2026
Great sales department even on a very busy weekend.
Great sales department even on a very busy weekend. I love the paperless approach and didn’t have to walk out with 10 pounds of paper.
Jesse Morales
Service Advisor
Nov 21, 2025
As soon as I pulled up everyone was very kind and helpful
As soon as I pulled up everyone was very kind and helpful and the service was quick.
Jun 24, 2025
I was rushed by fiancé dept.
I was rushed by fiancé dept. Fees were not discussed. Purchased a car in January 2025 with 20000 miles. By April the transmission went. Dealership had car for 7 weeks. Traded that in and purchased a k4. Black. Dealership offered a price on another k4 red and I ended up purchasing that one. The black k4 was only in my name for about an hour and never left the lot. In the end I was charged $6000 for dealer fees. That to me this is just gouging the customer. All this happened in one day at the same dealership. I will never do business with this dealership again and would never recommend them. The only good part was. My sales person Cody.
May 28, 2025
Hello, a few days ago I went to the dealer for service
Hello, a few days ago I went to the dealer for service and Jessicas y maria kindly helped me and helped me with everything. Very good work.
Mar 28, 2025
I was there 2 weeks ago with my daughter so she could
I was there 2 weeks ago with my daughter so she could purchase a vehicle and she did her salesman was Jerry Morgan who was extremely helpful.Everyone there were all extremely nice.While we waited I was speaking with Bill and he said when I was interested in myself getting a vehicle to come back and see him and I did. Great salesman would so recommend him.
Feb 28, 2025
En la mañana de hoy estuve dándole un servicio a mi auto
En la mañana de hoy estuve dándole un servicio a mi auto y Jesse Morales me ayudó como todo un profesional, muchas gracias por el servicio que me brindó me ayudó en todo momento.
Trent Thurber
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Jun 27, 2026
I was not happy the last service that your service
I was not happy the last service that your service technician misinformation about my muffler he needs replacement and it will cost me $3000 to fix it but i found out that the muffler was perfectly ok.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
Nov 04, 2025
They think about the customer all the time.
They think about the customer all the time. They are very pleasant and not pushy. Which I like.
Mikayla Lindeman
Service Technician
May 29, 2026
Very friendly and professional.
Very friendly and professional. Work was done well in a timely manner. Car was clean when I received it back. Thank You.
May 15, 2026
I liked everything about the place.
I liked everything about the place...price of the cabin air filter is double what it should be.
Nov 27, 2025
Great service!
Great service! Employees were very friendly, informative, and professional. Ron did an excellent job helping us!
Oct 17, 2025
Terrible service at this dealership.
Terrible service at this dealership. The staff are completely unwilling to work with you on anything, and communication is awful. I brought my car in for repairs, and they claimed it was fixed — but the same issue is already happening again. Would not recommend.
Alan Farias
Parts Advisor
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Oct 14, 2025
The best customer service ever!
The best customer service ever!! I love my new Kia !The price was great. Thankyou!
Alex Hill
Service Advisor
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Shaun Muskevitsch
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Jan 02, 2026
Ron max courtney and JP are great to work with!
Ron max courtney and JP are great to work with! Look forward to working wuth them in future
Joseph Quinones
Sales Manager
Apr 24, 2026
This guy quoted me a lease for a car at $650 a month.
This guy quoted me a lease for a car at $650 a month. When I asked for a lower payment he told me I am sure I can do better just come in and I’ll do it but I need you here. I drove 3 hours for this deal! when I got there he was conveniently off that day! The manager there Joey Posa told me that there was no way that he could even do the $650 a month. That my payment would be close to $760 and he was sorry and would have a talk with Joseph when he came in the next day. Joey even offered to pay for my gas back but it was impossible that he could do that deal! If you speak to him over the phone and he quotes you something it is a lie just to get you through the doors! I drove past countless dealerships on the way to Kia of port charlotte only to be bait and switched! This guy has a reputation for this I came to find out too late!
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Alex Ray
Service Technician
Jul 29, 2026
Ray was very great he helped me and guided me on what my
Ray was very great he helped me and guided me on what my car needed 10/10
Jul 05, 2026
My service advisor was amazing from the minute I pulled
My service advisor was amazing from the minute I pulled up. He kept me informed and got my horn taken care of as well when no one ever called to tell me the parts were in.
Oct 17, 2025
My wife drove the car on 75 with my 2 kids had a bad
My wife drove the car on 75 with my 2 kids had a bad vibration and discovered the rear wheel had a broke lug nut and 2 lugs could be loosened by her fingers. Got stranded for a few hours. I want to talk to someone with Kia.
Edgardo Rivas
Sales Advisor
Feb 14, 2026
They are really good the attention was incredible and
They are really good the attention was incredible and fast thank you for all your help
Feb 13, 2026
Fue un exelente servicio muy contento de adquirir mi
Fue un exelente servicio muy contento de adquirir mi nuevo carro para mi y mi familia gracias por exelente atención !
Jan 28, 2026
Very helpful, positive and patient about all questions
Very helpful, positive and patient about all questions that I have ask with the paper work because it's first time buying a car.
Matthew Wilcoxon
Parts Advisor
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Nov 14, 2025
Was very happy with the service I received, staff was
Was very happy with the service I received, staff was very friendly. Didn't appreciate that they always find something wrong with the car, took it to my mechanic and 2 out of the 3 things Kia found were false and trying to get more money out of me
Caroline Greiger
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
April Huylebroeck
Service Warranty Administrator
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Sean Murray
Service Technician
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Oct 17, 2025
The person that initially took my call (I believe it was
The person that initially took my call (I believe it was Maria) was great and very helpful. The person that checked me in also was good as was the service manager who communicated with me throughout the process. Fixed my problem pretty quickly. The only negative was that as soon as I pulled off the lot, My tire warning light came on. The left rear tire only had 14 lbs of pressure. Surprised they didn't see that as they did check my brakes. Luckily there was a Firestone shop across the street and was able to fill the tire and have it checked.
Dale North
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Dec 27, 2025
Top notch customer service that is far beyond compare!
Top notch customer service that is far beyond compare! From the moment I dropped off my car for service, I knew I was in good hands. I truly appreciate how transparent they were and how quickly they were able to diagnose the issue with my car. They stay in constant communication with you and keep you updated on the repair status, which is absolutely amazing! This is, by far, the best car dealership that I’ve worked with in 30+ years of buying cars.
Anthony Overly
Service Technician
Jul 25, 2026
From the minute, I drove into your service department do
From the minute, I drove into your service department do I know John personally in your sales department? Everyone was a pleasure to work with.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Dominic Pappalardo
Service Technician
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Garfield Scarlett
Service Technician
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
Jody Scharping
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Gary Wilcoxon
Parts Leader
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Caiden Joseph
Service Technician
Jun 26, 2026
Ray and his staff took good care of me.
Ray and his staff took good care of me. I have a Subaru but Kia setvice is close to my house. I still come to this location because of the great customer service. Thabks to Caiden for the video. I love this feature. Ray and I discussed trying another Kia. Ray was not pushy but he was informative. I loved that. The drink machines are cool too.
Collin Kraft
Service Technician
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Cole Morrow
Service Technician
Jun 14, 2026
I had a fabulous experience with the service department.
I had a fabulous experience with the service department. Tilly was wonderful explaining the service and the items that were recommended by the mechanics. She was very polite, professional, and knowledgeable. I also really appreciated the videos! I am very happy with Kia's Service department.
Doug Poe
Finance manager
Aug 14, 2026
From start to finish the process was simple, no pressure,
From start to finish the process was simple, no pressure, with terrific attention to detail and follow up. I would highly recommend KIA of Northport, to anyone interested in purchasing a vehicle.
Lucas Rhyner
Service Technician
Jun 24, 2025
The service agent did not come out to greet me at the
The service agent did not come out to greet me at the car. I sat in the car for a few minutes before thinking “maybe that’s not how it’s done here at Kia”. My wait was 4 hours for unscheduled rotors to be resurfaced. This car was purchased 2 days ago and only has 5000 miles but still needed these rotors replaced. The service agents were pleasant. The mechanic Lucas did an outstanding job and worked quickly!! I love the service window where we can watch what’s being done! Another shout out to my sales agent Shelton. He checked on me multiple times, asking if he can do anything or get me anything. He’s been great!!! Give that guy a raise!
David Szymanski
Service Technician
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
