Staff
Service
Rachel Goal
Service Advisor
Jacob Scanlon
Service Advisor
Steven Reinhardt
Service Advisor
Jay Calderon
Service Advisor
Henry Bonilla
Service Advisor
Vivian Molinero
Service Advisor
Sales
Patrick Early
Sales Consultant
Bill Shallow
Sales Consultant
Timothy Lawhorn
Sales Consultant
Steve Bruer
Sales Consultant
Frank Salamone
Sales Consultant
Sam Gomez
Sales Consultant
Chris Johnston
Sales Consultant
Teddy Castelo
Sales Consultant
Narana Johnson
Sales Consultant
Lisset Elias
Sales Consultant
Austen Roman
Sales Consultant
Sebastian Bolt
Sales Consultant
Kayden Castro
Sales Consultant
Devin Moulton
Sales Consultant
Alex Lawhorn
Sales Consultant
Darren Jason
Sales Consultant
Rachel Goal
Service Advisor
May 22, 2022
When I called to schedule my appointment, I didn't know
When I called to schedule my appointment, I didn't know my previous service advisor was no longer with the company. I had had a longtime relationship with him and was a little skeptical. I was transferred to Rachel Goal, pleasantly surprised to have such a good experience. Thanks Rachel for such great service and keeping me informed.. You are my new go to person @ KIA!! When I first arrived Rachel was assisting another customer, Henry Bonilla stepped up to checked me in, Very courteous. Kudos to you both!!
May 22, 2022
Very professional and pleasant facility and personnel!
Very professional and pleasant facility and personnel! Love this facility! KIA is AWESOME! Always a great place!
May 21, 2022
Prompt, effective, successful service.
Prompt, effective, successful service. Time to service was exactly as quoted. Waiting area was clean and comfortable
May 20, 2022
Everyone was very nice did the in timely manner.
Everyone was very nice did the in timely manner. Waiting room very nice good coffee.
May 19, 2022
Immediate greeted by a service writer, Jay.
Immediate greeted by a service writer, Jay. She was knowledgeable and answered all my question. Walked me to the waiting area. And came back to check on me twice.
Jacob Scanlon
Service Advisor
May 22, 2022
They are always so nice and informative.
They are always so nice and informative. The service is quick and on time. Jacob is always the one to help me and he is great.
May 21, 2022
Came in for appointment everything done on time and done
Came in for appointment everything done on time and done right. Jacob was outstanding everyone very pleasant
May 20, 2022
Jacob at Kia of Port Charlotte always takes such great
Jacob at Kia of Port Charlotte always takes such great care of my maintenance needs and requirements for my vehicle. He, and the rest of the staff, are very friendly and accommodating.
May 17, 2022
Prompt service.
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
May 17, 2022
Very helpful and professional.
Very helpful and professional. Easy to secure a appointment that fits I to our schedule
Steven Reinhardt
Service Advisor
May 22, 2022
Service was good.
Service was good. Feedback is the complimentary car wash. It’s good but it could be better. Service overall was good.
May 18, 2022
Steven did a great job.
Steven did a great job. I arrived at my scheduled time and my car was immediately taken back to the service area and returned on time.
May 17, 2022
Steven was great the work got done fast and was very
Steven was great the work got done fast and was very pleased. Was greeted fast when I arrived.
May 17, 2022
Prompt service.
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
May 15, 2022
They detailed my car and did a great job!
They detailed my car and did a great job! Only took a couple of hours!
Jay Calderon
Service Advisor
May 21, 2022
My service coordinator, Jay, was very efficient.
My service coordinator, Jay, was very efficient. She did what I asked, was polite, and my car was serviced on a timely basis.
May 19, 2022
Immediate greeted by a service writer, Jay.
Immediate greeted by a service writer, Jay. She was knowledgeable and answered all my question. Walked me to the waiting area. And came back to check on me twice.
May 17, 2022
Prompt service.
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
May 14, 2022
The people very present very nice it’s a good job, is my
The people very present very nice it’s a good job, is my second cardboard I would buy it again again
May 14, 2022
Henry was awesome from service technician advisor and the
Henry was awesome from service technician advisor and the lady named Jay at the service desk really took care of us and made sure that everything was taken good care of. Really need more people like these twos.
Patrick Early
Sales Consultant
May 16, 2022
Patrick is very helpful, and sincere.
Patrick is very helpful, and sincere. I highly recommend asking for him to purchase their vehicles.Patrick is very knowledgeable. Thank you for being so kind.
May 10, 2022
Very good customer service.
Very good customer service. Patrick Early and Jordan Ray are the best. I would recommend this dealership
May 07, 2022
First time purchasing a brand new vehicle, and let me
First time purchasing a brand new vehicle, and let me tell you how helpful everyone was. Patrick was completely transparent and explained everything to me in detail. I was walked through the entire experience by everyone to make sure I knew what I was buying, and I love my new car!!
May 03, 2022
My car died.
My car died. Well, the transmission in my hybrid car died. $9200 repair that I did not have the extra funds for - having just moved down here last August. I spent 10 days searching for a car. Every time I wanted details I had to put it my info online and for 10 days I have ignored phone calls. On Sunday, I felt defeated and angry. I actually made a Facebook diary of the saga. So many stories of cars and car salesmen. Then we found the perfect car and called Kia of Port Charlotte. We knew we couldn’t get there until 5:30 and they closed at 6. Still - Patrick and Gage greeted us with big smiles. Did I mention the rain had begun to pour down as we drove in? Patrick brought the car around in the downpour. I was so grateful for the covered area where we could comfortably walk around ba look at the entire car. He sealed the deal for me when he said “I don’t go home ‘til you go home happy!” He never pressured us one time. In fact, when I was sensitive to residual cigarette smell, he said ‘“Are you sit you can handle that?” He reassured me that my comfort was his priority. We went through several numbers scenarios with Gage until we came to a good deal. Adrialys in the Business office was tremendous and patient with us. She was efficient and informative. Patrick made the entire experience a pleasure. He had the most professional and calming demeanor and totally set me at ease. I had been through a lot in my car search and was over the haggling and the pressure. I appreciated his warm smile and patient tenacity. Today I went to have the car detailed. They shampooed the upholstery and got rid of the cigarette smell. As I waited inside, everyone with whom I came into contact was cheerful and welcoming. Todd Mangum took time to help me match the color swatches for the new leather changeover to the existing leather in my car. He answered additional questions about the detailing and mad me feel like a valued customer. I am very happy with the Kia Sorento and the service I have received from Kia of Port Charlotte. It is a beautiful showroom and everyone I have encountered was helpful and friendly. I will definitely recommend anyone looking for good service and great staff to Kia of Port Charlotte! Thanks, y’all!!!
Apr 10, 2022
We being retired Military were extremely impressed with
We being retired Military were extremely impressed with the organization, customer service, and perseverance of the staff to work with us!
Bill Shallow
Sales Consultant
May 18, 2022
I originally had a 2017 Kia Forte, with 85k miles.
I originally had a 2017 Kia Forte, with 85k miles. I went in one day to get a service on it, and wanted to see what I would be able to get if I were to trade it in. Bill was extremely accommodating to my needs, and helped me to get out of my car into a brand new 2022 Kia Forte, he was super nice, and helpful. If I were to ever make a future purchase, many years from now. I would always ask for Bill, I highly recommend him!!!
May 15, 2022
They detailed my car and did a great job!
They detailed my car and did a great job! Only took a couple of hours!
May 08, 2022
Always a pleasure at this dealership!
Always a pleasure at this dealership!! Staff is fantastic, it’s clean and accommodating too!
May 05, 2022
Bill Shallow our sales rep did à terrific job explaining
Bill Shallow our sales rep did à terrific job explaining every step of the process in our car buying experience.
Apr 28, 2022
Very good experience at Kia of Port Charlotte buying a
Very good experience at Kia of Port Charlotte buying a new K5. Bill did a very good job answering any questions or concerns I had in the buying process.
Henry Bonilla
Service Advisor
May 22, 2022
When I called to schedule my appointment, I didn't know
When I called to schedule my appointment, I didn't know my previous service advisor was no longer with the company. I had had a longtime relationship with him and was a little skeptical. I was transferred to Rachel Goal, pleasantly surprised to have such a good experience. Thanks Rachel for such great service and keeping me informed.. You are my new go to person @ KIA!! When I first arrived Rachel was assisting another customer, Henry Bonilla stepped up to checked me in, Very courteous. Kudos to you both!!
May 20, 2022
Everyone was very nice did the in timely manner.
Everyone was very nice did the in timely manner. Waiting room very nice good coffee.
May 17, 2022
Prompt service.
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
May 14, 2022
I was greeted promptly by professional and friendly
I was greeted promptly by professional and friendly associates. The service on my car was done faster than I anticipated and they always do a great job on my vehicle whenever I bring it in for servicing
May 14, 2022
The people very present very nice it’s a good job, is my
The people very present very nice it’s a good job, is my second cardboard I would buy it again again
Timothy Lawhorn
Sales Consultant
May 16, 2022
The sales reps are not pushy and everyone inside was very
The sales reps are not pushy and everyone inside was very pleasant. Happy to come back.
May 12, 2022
Clean premises.
Clean premises. Well appointed. Friendly, knowledgeable employees. I worked with Tim Lawhorn and he was great. Tim was easy to contact and promptly returned calls. Tim also has an extensive understanding of KIA products and is able to explain them clearly.
May 11, 2022
Absolutely amazing.
Absolutely amazing. Easy to work with. Get communication. Direct and too the point. Happy to work with him. Made getting a care a pleasant experience.
May 11, 2022
I was treated great by the service department had my car
I was treated great by the service department had my car done in a hour plus this dealership knows me personally my salesman Tim always comes up just to say hi and see how things are going everyone here treats you like a person not a dollar sign I will never shop anywhere else unless they close
May 08, 2022
Salesman was amazing, dealership was immaculate, the
Salesman was amazing, dealership was immaculate, the sales process was a great experience without any pressure.
Steve Bruer
Sales Consultant
May 16, 2022
Everyone involved were very professional and curtious.
Everyone involved were very professional and curtious. Thank you for making buying a new Seltos a great experience.
May 13, 2022
Steve Bruer was our sales person.
Steve Bruer was our sales person. He was friendly, knowledgeable of all aspects of all kia models and was very helpful in completing the sale
May 07, 2022
Awesome salesperson, superior customer service, and
Awesome salesperson, superior customer service, and attention to detail. The best car buying experience I’ve ever had!
May 06, 2022
Easy to talk to staff who listen and had knowledge of
Easy to talk to staff who listen and had knowledge of their cars. Fair prices and great custopmer service practices.
May 05, 2022
They were very attentive and helpful.
They were very attentive and helpful. We were helped in a timely manner. Hours are very handy for working people.
Frank Salamone
Sales Consultant
May 13, 2022
Awesome Customer Service.
Awesome Customer Service. Frank was very friendly and helpful. Worth the trip from Cape Coral and will definitely recommend this dealership
May 10, 2022
We had the best experience.
We had the best experience. All staff were honest and to the point just like us. We knew what we wanted and they did everything to make sure we got it.
May 10, 2022
Frank was really helpful with the far buying experience.
Frank was really helpful with the far buying experience. He made sure to get me in the price range I wanted
May 09, 2022
Fantastic from beginning to end.
Fantastic from beginning to end. Professional, honest & straightforward. It was refreshing to find this after much aggravation at other dealerships.
May 05, 2022
Professional attitude and knowledge of the product.
Professional attitude and knowledge of the product. Attentive staff from the moment we got there until we left with our new car!
Sam Gomez
Sales Consultant
May 20, 2022
Everything about them is the greatest.
Everything about them is the greatest. Treat you like family and have a great facility
May 19, 2022
Great dealership, friendly and very helpful.
Great dealership, friendly and very helpful. Understood all my questions and concerns. Would definitely recommend this dealership to friends and family.
May 17, 2022
My interaction with the dealership was pleasant and
My interaction with the dealership was pleasant and quick. At no time did I feel pressured and there was very little overselling.
May 16, 2022
Very nice staff and quick and easy lease.
Very nice staff and quick and easy lease. We were in and out in a few hours with a brand new car!
May 01, 2022
Excellent service and knowledge of the vehicle!
Excellent service and knowledge of the vehicle! Very clean and smooth operation from start to finish!
Chris Johnston
Sales Consultant
May 22, 2022
Down to earth, very friendly.
Down to earth, very friendly. I'm not a very patient person everything was in a timely manner. Thank you
May 17, 2022
Great service at Kia of Port Charlotte.
Great service at Kia of Port Charlotte. Make sure Financial Manager Jerry Adcock, and Chris Johnston get to know you.
May 16, 2022
Very pleased with salesman and finance department.
Very pleased with salesman and finance department. They helped my Grand Daughter understand what being upside down on a vehicle is.
May 07, 2022
Loved the process, quick and easy.
Loved the process, quick and easy. Plus Great Coffee. I worked with Chris Johnston. From start to finish no problems.
May 05, 2022
My sales associate Chris Johnson went the extra my to
My sales associate Chris Johnson went the extra my to make my deal happen. You should be happy to have him.true professional!
Teddy Castelo
Sales Consultant
May 22, 2022
Excellent people especially Ted Gage and Jerry I've
Excellent people especially Ted Gage and Jerry I've bought several cars from.kia and would recommend kia of port charlotte to anyone whose looking to buy a new kia
May 19, 2022
Was impressed with the overall buying experience.
Was impressed with the overall buying experience. We went back and forth for a week to get the deal done but in the end, we came to an agreement. Our hard-earned money means a lot to my husband and me so a good deal was what we were looking for. We came into the dealership to finalize the deal and were impressed with the process of buying the car. As US Military Disabled Veterans we loved that they honor veterans with a discount. Hoping the same experience continues when it comes time to finish up the deal with the "WE OWE" items and get my few paint issues resolved and service going forward. Sales and financing were very respectful to us.
May 15, 2022
Our salesperson, Ted, was very well versed in the
Our salesperson, Ted, was very well versed in the vehicles available. He was also very helpful in assisting us in spending the monthly amount that we were comfortable with when buying a new car.
May 04, 2022
The people at the dealership were very friendly, helpful,
The people at the dealership were very friendly, helpful, and attentive. Also great on communication.
Apr 29, 2022
Waited hours after agreements just to speak to someone in
Waited hours after agreements just to speak to someone in finance. Added in extra charges after all charges were signed for. Accent Piece on steering wheel fell off while driving 2 days after purchase so was clearly just stuck back on to make it look okay.
Narana Johnson
Sales Consultant
May 18, 2022
I was impressed with the professionalism from the entire
I was impressed with the professionalism from the entire team especially Narana. I was also impressed with the ease of the process.
May 11, 2022
Very Helpful during the whole process, made sure to take
Very Helpful during the whole process, made sure to take every angle possible to get me the car I wanted.
May 03, 2022
From the moment that I walked onto the lot, Narana was a
From the moment that I walked onto the lot, Narana was a pleasure to work with. She greeted me, we laughed, related, and went for a test drive. The test drive was easy, and as long as I wanted it to be. My former car was a Kia Forte as well, so I only needed to see the updates. We took care of my trade-in, financing, and transfer with very little hassle. Narana chatted about family while we waited for all to be taken care of. She also offered to help refer me to anyone needing wedding photography. All in all I would definitely refer her to anyone that I know, and use her again in the future.
May 01, 2022
Solid customer service.
Solid customer service. Really thought Narana manager the process of getting a vehicle and the entire process with professionalism.
Apr 25, 2022
Narana was very helpful and stayed in constant contact
Narana was very helpful and stayed in constant contact with me as we tried to workout details.
Lisset Elias
Sales Consultant
May 22, 2022
Lisset and Jordan were an amazing team!
Lisset and Jordan were an amazing team! They went above and beyond to accommodate our special situation. We couldn't of asked for a better experience. We will definitely be back and will be recommending them to our friends and family. Thank you Kia of PC!
May 13, 2022
Very understanding and patient.
Very understanding and patient. Also awesome customer service. Lisset is who help me and she was so humble and amazing with me.
May 06, 2022
Easy to talk to staff who listen and had knowledge of
Easy to talk to staff who listen and had knowledge of their cars. Fair prices and great custopmer service practices.
May 01, 2022
Uses false advertisement.
Uses false advertisement. Doesn’t bother telling you they add $5000 to the price until you get ready to sign papers.
Apr 28, 2022
Dj did awesome super friendly kid, wasn't pushy at all
Dj did awesome super friendly kid, wasn't pushy at all and that's what I liked about him.
Vivian Molinero
Service Advisor
May 18, 2022
First aapt.
First aapt. was for air bag recall. Second was for ABS system. Bought my 2018 Kia Soul at Carmax. Was quoted $485 for this repair but when I picked my car up Vivian said it was under warranty and I owed nothing. Car was done in record time both appts. and she was wonderful to deal with.
May 17, 2022
Prompt service.
Prompt service. Great staff. Enjoyed the buying experience. Everyone is always pleasant and the customer lounge very comfortable.
May 14, 2022
Great customer service and very prompt completing the
Great customer service and very prompt completing the task. They also took care of an additional vehicle recall that I was not aware of.
May 12, 2022
Excellent service department, I was told the service
Excellent service department, I was told the service would tale 80 minutes and it did, I am a satisfied customer.
May 11, 2022
The staff was very pleasant.
The staff was very pleasant. I was sent here from a different dealership that said there would be no problem in having my car serviced using the other dealerships complimentary service offer from when I purchased my vehicle. Kia of Port Charlotte stated they don’t honor the other dealership’s incentives as stated, but did provide the service at no charge anyways. They went above and beyond to provide the first vehicle service my vehicle required. Thank you so much Kia of Port Charlotte.
Austen Roman
Sales Consultant
May 21, 2022
Austen was very helpful and Jerry was respectful of our
Austen was very helpful and Jerry was respectful of our time. The process was quick and painless.
May 02, 2022
Everyone I dealt with went above what I expected.
Everyone I dealt with went above what I expected. Salesperson and fianance were awesome people.
May 01, 2022
Friendly and easy to work with.
Friendly and easy to work with. Salesman was very helpful and understanding to my needs
Apr 26, 2022
Was greeted by a friendly staff.
Was greeted by a friendly staff....Were thorough with the care of my car...Very professional staff
Apr 22, 2022
Everyone was wonderful They were all courteous and
Everyone was wonderful They were all courteous and everyone said hello and made sure that we were taken care of We’ve gone to other dealerships and this one was the nicest one.
Sebastian Bolt
Sales Consultant
May 14, 2022
Very kind staff and not pushy.
Very kind staff and not pushy.Very helpful tray to help me find the right car
Apr 08, 2022
Good selection of vehicles.
Good selection of vehicles. Friendly and knowledgeable sales people. Eager for sale, but not pushy.
Mar 23, 2022
Always very professional and concerned about my reason
Always very professional and concerned about my reason for being there as soon as I pull in they are there to greet me
Mar 20, 2022
Had discussions with Jessica on line then Met Sebastian
Had discussions with Jessica on line then Met Sebastian and Jerry Morgan, they were very genuine. I drove an hour past 3 other Kia dealerships and IT was worth my time! Simple process and Drove off with my New Kia SELTOS
Mar 12, 2022
First time coming to Kia and they were all very helpful
First time coming to Kia and they were all very helpful and made it so much easier for me very kind and nice people very satisfied
Kayden Castro
Sales Consultant
May 13, 2022
Professional staff, friendly atmosphere customer
Professional staff, friendly atmosphere customer centered, great facility, very knowledgeable and accommodating. My particular sales team which includes Lenny, Kayden,Deavon,Noel was tremendous
Apr 27, 2022
Helped right away.
Helped right away. Listened to what I wanted and answered all questions. Did whatever they could to help me trade my car in and come home with a bigger vehicle for my family
Apr 14, 2022
The dealership is very clean and neat inside and out.
The dealership is very clean and neat inside and out. Also, all the vehicles are very clean. All the personnel are very friendly and helpful.
Apr 11, 2022
Very attentive.
Very attentive. Clean and beautiful. My salesperson made me feel confident in him and Kia
Apr 06, 2022
Kayden was informative and made me very comfortable and
Kayden was informative and made me very comfortable and confident with handling my new vehicle
Devin Moulton
Sales Consultant
May 13, 2022
Professional staff, friendly atmosphere customer
Professional staff, friendly atmosphere customer centered, great facility, very knowledgeable and accommodating. My particular sales team which includes Lenny, Kayden,Deavon,Noel was tremendous
Apr 27, 2022
I moved to Fla and everything this dealer did made my
I moved to Fla and everything this dealer did made my purchase and title transfer as simple as possible! Thanks for the Fantastic service
Apr 27, 2022
Devin was great!
Devin was great! He helped me get into a sweet new car and it wasn't even a hassle. Thanks!
Apr 24, 2022
Very pleasant sales person.
Very pleasant sales person. Everyone at the dealership was very helpful. I feel as thought I got a good deal on my purchase and I'm excited to drive the car for a uears to come.
Apr 21, 2022
Excellent customer service.
Excellent customer service. Everyone in the dealership was super knowledgeable and completed the sale flawlessly.
Alex Lawhorn
Sales Consultant
May 16, 2022
The facility was very nice.
The facility was very nice. Lots of information everywhere you look and very friendly staff. Everything was very clean and neat.
May 10, 2022
This has been such a great experience.
This has been such a great experience. Alex was very friendly and professional! Would definitely recommend!
Apr 30, 2022
Gave me what I wanted in a car with out going over to
Gave me what I wanted in a car with out going over to much. Great
Apr 15, 2022
He was very helpful and was professionally determined to
He was very helpful and was professionally determined to meet our needs the best he could.
Apr 12, 2022
Always great service the entire staff is excellent.
Always great service the entire staff is excellent. Purchasing my vehicle was so easy Alex was so professional.
Darren Jason
Sales Consultant
May 16, 2022
I liked the process, Darren answered all the questions a
I liked the process, Darren answered all the questions a out the car, everybody was nice, gave me some options to choose from
May 10, 2022
Really good people to do business with.
Really good people to do business with. They help me with everything and I feel satisfied with the service
Apr 28, 2022
Dj did awesome super friendly kid, wasn't pushy at all
Dj did awesome super friendly kid, wasn't pushy at all and that's what I liked about him.
Apr 20, 2022
Just a very wonderful experience my salesman Darren
Just a very wonderful experience my salesman Darren helped me with all the technical things that had to be set up and answered all my questions I was very impressed with the young man who he said was new to the business it was a pleasure working with him and I will definitely shop for another car there again
Apr 07, 2022
AMAZING!
AMAZING! Been searching for a car for a little while and Pat sure hooked me up!
