Staff
Sales
Timothy Lawhorn
Sales Consultant
Steve Bruer
Sales Consultant
Chris Johnston
Sales Consultant
Patrick Early
Sales Consultant
Teddy Castelo
Sales Consultant
Sam Gomez
Sales Consultant
Frank Salamone
Sales Consultant
Sebastian Bolt
Sales Consultant
Narana Johnson
Sales Consultant
Darren Jason
Sales Consultant
Kyle Finney
Sales Consultant
Nicholas Troncone
Product Specialist
Youssef Issa
Sales Consultant
Austen Roman
Sales Advisor
Matt Onyemaechi
Product Specialist
Rachel Goal
Service Advisor
Jan 28, 2023
Rachel Lastrina is awesome, super friendly and responsive
Rachel Lastrina is awesome, super friendly and responsive to what I need. Very happy with her care
Jan 28, 2023
I was greated promptly.
I was greated promptly. Treated respectfully and kept informed. The service rep was excellent. I'm very satisfied.
Jan 28, 2023
The dealership is good but has been transferred hands
The dealership is good but has been transferred hands multiple times, the lady at the counter needs better customer service experience. It seems the good staff has left.
Jan 28, 2023
Always have.
Always have. Pleasant experience! Rachel is an excellent advisor and does a wonderful job explaining everything!
Jan 24, 2023
As always, Rachel greeted me warmly.
As always, Rachel greeted me warmly. She got me in and out of there quickly. Thanks again for your great service.
Steven Reinhardt
Service Advisor
Jan 29, 2023
Grease like dirt on drivers seat and steering wheel.
Grease like dirt on drivers seat and steering wheel. Told NO car wash. . . They put it through the car wash machine. Sun roof was partially open. I called to verify my tire could be repaired. Person who handled my question put me on hold. . . came Beck with the answer; YES, we do. Upon checkin, I told Stephen I was here to have my RF tire repaired. Two hours +\~ later, he informed me “We don’t repair tires. Your new tire is $407 !!! They put the donut spare on w/o my knowledge. This was/is an issue because of valuable items in the compartment they had to access. Listening is a “key ingredient” when dealing in any conversation between two parties
Jan 24, 2023
This was a long process but handled so very well by those
This was a long process but handled so very well by those working on it. Ryan was great. wonderful to know the car is functioning properly.. thanks so much to all concerned.
Jan 23, 2023
My service was great and and fast didn’t have to wait
My service was great and and fast didn’t have to wait long staff was friendly
Jan 22, 2023
Steven is always such a great help.
Steven is always such a great help. The service team does excellent work and has me on the road as quickly as possible.
Jan 21, 2023
Clean, hospitality, nice service, and make customers
Clean, hospitality, nice service, and make customers happy. I really appreciate your service business for us.
Jay Calderon
Service Advisor
Jan 28, 2023
The dealership is good but has been transferred hands
The dealership is good but has been transferred hands multiple times, the lady at the counter needs better customer service experience. It seems the good staff has left.
Jan 24, 2023
I was on hold for over 35 minutes to talk to anyone that
I was on hold for over 35 minutes to talk to anyone that could answer a simple question
Jan 21, 2023
On both of my visits to the Port Charlotte dealership all
On both of my visits to the Port Charlotte dealership all of the staff I encountered was extremely friendly and answered every question I had. Overall good experience.
Jan 21, 2023
Clean, hospitality, nice service, and make customers
Clean, hospitality, nice service, and make customers happy. I really appreciate your service business for us.
Jan 16, 2023
Con man in service said I needed filters after checking
Con man in service said I needed filters after checking the manual I didn’t!
Vivian Molinero
Service Advisor
Jan 29, 2023
They are professional and welcoming.
They are professional and welcoming. Everyone is kind and friendly. They service department is prompt and personable. Nice place to take my vehicles for mentanence.
Jan 28, 2023
The dealership is good but has been transferred hands
The dealership is good but has been transferred hands multiple times, the lady at the counter needs better customer service experience. It seems the good staff has left.
Jan 25, 2023
We needed assistance first thing in the morning, and they
We needed assistance first thing in the morning, and they took care of us immediately. We were so grateful they took care of us first in line so that we could continue on our trip to Tennessee.
Jan 22, 2023
It met all my needs with out a hassle and car was to my
It met all my needs with out a hassle and car was to my expectation plus.
Jan 21, 2023
Clean, hospitality, nice service, and make customers
Clean, hospitality, nice service, and make customers happy. I really appreciate your service business for us.
Timothy Lawhorn
Sales Consultant
Jan 18, 2023
Tim was very helpful and knowledgeable when it come to
Tim was very helpful and knowledgeable when it come to the Seltos and how to set it up. Walked me through all the features. Noel was great in finance and made it painless. Great experience.
Jan 18, 2023
So far so good.
So far so good. We’ll see what happens between now and the scheduled delivery of my Telluride. To be continued.
Jan 18, 2023
Tim the salesman is the best he never pushes for a sale.
Tim the salesman is the best he never pushes for a sale. Great guy always checks on me even when I come in for service.i won't shop anywhere else
Jan 03, 2023
Tim was very helpful throughout the entire process, and
Tim was very helpful throughout the entire process, and was extremely thorough with his explanations. Overall, was a wonderful experience.
Dec 09, 2022
Tim was great to work with!
Tim was great to work with! There was no pressure and the process was fairly easy. Thanks so much for all your help!
Steve Bruer
Sales Consultant
Jan 31, 2023
The dealership was great.
The dealership was great. We felt No pressure to uy which is really important when making a decision like this.We would go back
Jan 29, 2023
Pleasent experience for us If we need another car we will
Pleasent experience for us If we need another car we will definitely come to KIA
Jan 29, 2023
Pleasent buying experience.
Pleasent buying experience. Kia of pt Charlotte staff was very attentive they made the buying experience painless.
Jan 25, 2023
The entire process of purchasing a vehicle was easy and
The entire process of purchasing a vehicle was easy and did not take very long. Steve was very friendly and listened to what I was looking for in a vehicle and delivered.
Jan 18, 2023
So far so good.
So far so good. We’ll see what happens between now and the scheduled delivery of my Telluride. To be continued.
Michael Steitz
Service Advisor
Jan 27, 2023
I waited as while for them to see me.
I waited as while for them to see me. He came out to say they couldn't help me to go to Cocoplum to get something while I waited because they were short staffed after a certain time. Every time before that, they always had the option to go there while waiting. When the car came back, they hadn't washed it as they did previously. It just seemed like the things that made it special to go get work done on the car were not made available due to the buyout. The man who helped me didn't necessarily make an effort to talk to me very much until the end. It just wasn't like my previous experiences.
Jan 24, 2023
THANK YOU, THANK YOU,THANK YOU THANK YOU,THANK YOU,THANK
THANK YOU, THANK YOU,THANK YOU THANK YOU,THANK YOU,THANK YOU,THANK YOU, THANK YOU
Jan 24, 2023
This was a long process but handled so very well by those
This was a long process but handled so very well by those working on it. Ryan was great. wonderful to know the car is functioning properly.. thanks so much to all concerned.
Jan 21, 2023
When I called I was told $69.
When I called I was told $69.95 for oil change. I asked for loaner car, was told can not get one unless it goes over 2 1/2 hours. My appointment was 12:45 & I paid at 4:56. No loaner car offered & I was charged $83.82. I told the service guy that it should be $69.95 plus tax. He said nope $83.82 is what it cost. So unhappy with this service center.
Jan 21, 2023
Clean, hospitality, nice service, and make customers
Clean, hospitality, nice service, and make customers happy. I really appreciate your service business for us.
Chris Johnston
Sales Consultant
Jan 30, 2023
The first thing that comes to mind is that the staff is
The first thing that comes to mind is that the staff is very courteous and helpful to my needs.
Jan 30, 2023
Everyone was very nice!
Everyone was very nice! Chris sold us the car and Gage and Teddy helped as well!!
Jan 28, 2023
Very nice and considerate, well mannered.
Very nice and considerate, well mannered.enjoyed being there for purchasing the car 🚙 great job
Jan 28, 2023
Stayed in touch and got me into a better car than l saw
Stayed in touch and got me into a better car than l saw in Ft Myers, Tampa and Brandon. Love the car. Rides great. Great features. Chris and Gage were very helpful.
Jan 23, 2023
Chris was awesome and really helped us with which way to
Chris was awesome and really helped us with which way to go for our car situation. Showed us multiple cars that fit that need
Patrick Early
Sales Consultant
Jan 29, 2023
Everyone makes you feel welcome and very honest.
Everyone makes you feel welcome and very honest. Very easy to deal with and no gimmicks and no pressure. You really do pick out the car you want and no trying to sell you something else
Jan 25, 2023
They did a great job.
They did a great job. They were friendly and professional. I would go back when I need another vehicle.
Jan 22, 2023
I work out of town so when I found this car and knowing
I work out of town so when I found this car and knowing my wife doesn’t like dealerships I figured it wouldn’t happen. Talked to Jerry she went in according to Todd and Jerry she made a great deal and bought the car.
Jan 12, 2023
As a walk in for an oil change they took me in and in
As a walk in for an oil change they took me in and in about an hour my car was done. Oil change and tire rotation and a complimentary car wash, great job staff.
Dec 04, 2022
Very Professional, Pleasant personnel.
Very Professional, Pleasant personnel. Attentive. Dealership is extremely clean. Very helpful & knowledgeable. We went in for service & while waiting looked at the new KIA’s . Our sales representative Patrick Early was wonderful, knowledgeable & very easy to work with. His background coming from a long line of military veterans and how he dealt with seniors was exemplary. This was the second KIA which I have bought from this dealer in 3 years. Might have waited but buying the KIA when I did was a result of the pleasant experience in dealing with Patrick. Also , all the managers were extremely helpful.
Teddy Castelo
Sales Consultant
Jan 30, 2023
The dealership was very clean and one of the nicest
The dealership was very clean and one of the nicest dealerships I have ever seen.
Jan 30, 2023
Everyone was very nice!
Everyone was very nice! Chris sold us the car and Gage and Teddy helped as well!!
Jan 21, 2023
Very pleased with Narana my sales girl she was
Very pleased with Narana my sales girl she was knowledgeable with the Sportage,this my 5th Kia,so I guess that says it all!
Jan 17, 2023
Great sales staff, finance manager and everyone else who
Great sales staff, finance manager and everyone else who helped us. The forms that we had to complete were onerous! Same information provided several ways on many forms. It was very frustrating to say the least. Big shout out to Bill who actually saved the sale! He was a rock star!
Jan 12, 2023
The dealership is clean & spacious.
The dealership is clean & spacious. It’s now starting to get back some inventory from everything taking a downturn that past few years. It’s awesome to see staff that have been there long terms too.
Sam Gomez
Sales Consultant
Jan 29, 2023
Staff was helpful in assisting me in finding the perfect
Staff was helpful in assisting me in finding the perfect vehicle for my lifestyle and budget
Jan 19, 2023
My salesman and the staff helped make it a good
My salesman and the staff helped make it a good experience. I loved the amazing desk.
Jan 16, 2023
Had a great experience buying my car at Kia of Port
Had a great experience buying my car at Kia of Port Charlotte car was delivered in excellent shape and Sam was both a professional and courteous salesman hijghly rate his services
Jan 16, 2023
I found everyone at Kia of Port Charlotte very helpful
I found everyone at Kia of Port Charlotte very helpful from when we walked in the door
Jan 11, 2023
My salesman Sam was amazing and the business manager was
My salesman Sam was amazing and the business manager was great. They helped make the process pretty easy.
Frank Salamone
Sales Consultant
Jan 29, 2023
Thank you for making the whole car buying experience so
Thank you for making the whole car buying experience so easy. We highly recommend your dealership to our friends.
Dec 04, 2022
This dealership made us feel valued and they were
This dealership made us feel valued and they were listening to our needs. It’s nice to work with reasonable people!
Nov 22, 2022
The people at this dealership were beyond amazing!
The people at this dealership were beyond amazing! Thank you for making car buying an amazing experience!
Nov 15, 2022
They were willing to work with me to have transportation
They were willing to work with me to have transportation until my vehicle arrived, excellent communication letting me know what was going on
Nov 12, 2022
The whole process was great.
The whole process was great. Staff and our salesman Frank were friendly. The show room aesthetics were spectacular
Sebastian Bolt
Sales Consultant
Jan 27, 2023
Couldn’t be happier with the outcome from Kia of Port
Couldn’t be happier with the outcome from Kia of Port Charlotte. Without going into detail we had a huge issue with our first purchase from here earlier this month. CJ, the Customer Service Manager reached out to me and set me an appointment to bring the vehicle back in to make things right. I worked with the Used Car Manager Damian & our salesman Sebastian. Can’t say enough good things about these two. From start to finish made sure we ended up in a vehicle we love and was over the top accommodating start to finish. If you aren’t walking through the door asking for Sebastian then you’re messing up! 10/10 recommend! This dealership integrity and professionalism is top notch.
Jan 25, 2023
Great service and a very nice experience The car
Great service and a very nice experience The car wears in showroom condition. And it was a pleasure doing business.
Jan 25, 2023
Excellent experience.
Excellent experience. Staff were friendly and competent. The vehicle was ready when promised and all the paperwork was handled efficiently. The salesperson was particularly personable.
Jan 22, 2023
Purchased A few cars and have even least a car too !
Purchased A few cars and have even least a car too ! From start to finish Alaways A Perfect Experience! I also choose to do all my maintenance there too … See my Favorite Girl Rachel !
Jan 21, 2023
Very pleased with Narana my sales girl she was
Very pleased with Narana my sales girl she was knowledgeable with the Sportage,this my 5th Kia,so I guess that says it all!
Narana Johnson
Sales Consultant
Jan 30, 2023
The first thing that comes to mind is that the staff is
The first thing that comes to mind is that the staff is very courteous and helpful to my needs.
Jan 24, 2023
Very experienced and knowledgeable.
Very experienced and knowledgeable. Welcoming and paid attention to my needs. Would purchase another vehicle at this dealership
Jan 21, 2023
Very pleased with Narana my sales girl she was
Very pleased with Narana my sales girl she was knowledgeable with the Sportage,this my 5th Kia,so I guess that says it all!
Jan 11, 2023
Great people,great service positive attitude and
Great people,great service positive attitude and experience,large selection of vehicles and models.would recommend
Dec 15, 2022
From walking into Kia, talking to the sales person
From walking into Kia, talking to the sales person through getting my car and picking it up, everything was done professionally, and in a timely fashion very satisfied
Darren Jason
Sales Consultant
Jan 28, 2023
Great great customer service.
Great great customer service. We were helped by Austen, Darren, Todd and Jacob! Great great great team. Very very very positive experience.
Jan 25, 2023
It was super clean and the people were really nice.
It was super clean and the people were really nice. They care about helping you
Jan 14, 2023
Darren was very good to work with and was thorough.
Darren was very good to work with and was thorough. Should keep business cards on person.
Dec 13, 2022
Calls are returned promptly.
Calls are returned promptly. Personnel really listened to us. Finance manager was easy to work with.
Nov 22, 2022
Darren was very professional, friendly, courteous and
Darren was very professional, friendly, courteous and knowledgeable. The dealership was awesomeWe enjoyed the experience. This is our third Kia and we will recommend Port Charlotte Kia to family and friends. Thank you
Kyle Finney
Sales Consultant
Jan 30, 2023
I was impressed with how everyone took the time to
I was impressed with how everyone took the time to understand my personal situation and helped make it happen. No pressure. No sleazy sales pitches. Highly recommend both Kyle and Kia of PC.
Jan 29, 2023
Kyle was fantastic!
Kyle was fantastic! Would definitely recommend him to others! He was so easy to deal with, he had a great personality, was not pushy or demanding! Definitely made the experience less stressful and understanding! Thank you Kyle!
Jan 25, 2023
We were very pleased with our experience at Kia Port
We were very pleased with our experience at Kia Port Charlotte Kyle was very helpful, not pushy, honest and personable. We would definitely do business there again.
Jan 21, 2023
It was a lot easier than I thought and helped me fine the
It was a lot easier than I thought and helped me fine the right car.
Jan 17, 2023
Staff are very friendly however the paperwork process
Staff are very friendly however the paperwork process takes way too long. We were there over two hours. Also, they have an almost $4000 add on package on every car. Apparently this is in the fine print but it’s a surprise when doing the deal and is not a pleasant process.
Nicholas Troncone
Product Specialist
Jan 28, 2023
The dealership is good but has been transferred hands
The dealership is good but has been transferred hands multiple times, the lady at the counter needs better customer service experience. It seems the good staff has left.
Dec 04, 2022
This dealership made us feel valued and they were
This dealership made us feel valued and they were listening to our needs. It’s nice to work with reasonable people!
Nov 11, 2022
Nick & the team were great.
Nick & the team were great. They explained everything going on in ways I could understand and made the experience enjoyable for me (and also speedy.)
Nov 10, 2022
Nick was very professional and knowledgeable.
Nick was very professional and knowledgeable. Was not pushy and answered all my questions. He made car buying less frustrating and more of an enjoyable experience.
Oct 30, 2022
Very good price service.
Very good price service.willh to provide coustomer with any information they need to get qualified for fininceing
Youssef Issa
Sales Consultant
Jan 23, 2023
No pressure.
No pressure. Sales associate was very nice and knowledgeable . Finance agent was very nice and knowledgeable. Dealership was clean, comfortable and modern.
Dec 16, 2022
Very friendly, helpful and efficient in all aspects of
Very friendly, helpful and efficient in all aspects of the purchase. Good communication as well
Dec 13, 2022
Calls are returned promptly.
Calls are returned promptly. Personnel really listened to us. Finance manager was easy to work with.
Dec 05, 2022
I’ve bought two cars from this location.
I’ve bought two cars from this location. Both times were great experiences. Highly recommend
Nov 25, 2022
Dealing with our salesman was a great experience.
Dealing with our salesman was a great experience. This young man has great communication skills. He made us feel comfortable and instilled in us the trust needed to feel secure purchasing a vehicle. Youssef is an ambassador for Kia…definitely a giant asset.
Austen Roman
Sales Advisor
Jan 28, 2023
Great great customer service.
Great great customer service. We were helped by Austen, Darren, Todd and Jacob! Great great great team. Very very very positive experience.
Jan 23, 2023
Austin was my sales guy and he was awesome!
Austin was my sales guy and he was awesome! Super laid back and knowledgeable! Jerry worked with me on negotiating price! And adri the finance manager was so nice!! Super down to earth and fun to talk to! They made my car buying experience the best one I’ve ever had!!!! Sending my sister to you guys within a few weeks! Thanks so much for getting me into my dream car!!
Jan 20, 2023
They were very professional and not pushy.
They were very professional and not pushy. All the staff we met were very courteous. Great experience.
