Staff
Management
Jerry Morgan
Sales Leader
Susan Kucia
Used Car Manager
Kareem Raposo
General Manager
Finance
Marshall Jones Jr
Finance Leader
Mukamba Bukasa Mukamba Bukasa
Finance Manager
Daniel Murillo
Finance Manager
Lisset Elias
Finance Assistant
Zac Holt
Finance Manager
Doug Poe
Finance manager
Sales
Teddy Castelo
Sales Consultant
Frank Salamone
Sales Advisor
Derek Burbidge
Sales Consultant
Austen Roman
Sales Advisor
Nino Mannino
Product Specialist
Nicholas Troncone
Product Specialist
James Sheufelt
Product Specialist
Cody Callison
Sales Consultant
Kyle Todd
Product Specialist
Dustin Davis
Sales Leader
Aden Danforth
Sales Consultant
Laura Fishburn
Product Specialist
Joel Machado
Sales Consultant
Bruno Borda
Sales Consultant
RACHEL WALDMAN
Sales Consultant
Joey Posa
Finance Manager
Howard Alvarez
Sales Manager
Jorge Sierra
Sales Manager
Jake Hensz
Sales Advisor
Dishod Jenkins
Sales Advisor
Maximo Banos
Sales
Zac Boganski
Product Specialist
Donavin Mansfield
Sales Advisor
Nicole Garcia
Sales Consultant
Daniel Mangiafico
Sales Advisor
Annerys Rosario
Sales Advisor
Heather Franklin
Business Development Representative
Mathew Rueda
Product Specialist
Engell Urbina
Sales Advisor
Joseph Quinones
Sales Manager
Edgardo Rivas
Sales Advisor
Jody Scharping
Product Specialist
Ryan Noel
Internet Director
Service
Rachel Goal
Service Advisor
Steven Reinhardt
Internal Service Advisor
Leslie Adams
Service Advisor
Maria Trillas
Customer Care Representative
Ron Munday
Service Advisor
Kelmardo Falconer
Service Advisor
Anthony Estevez
Service Advisor
Anthony Garcia
Service Technician
Mike Ferguson
Service Technician
Donte Anderson
Service Technician
James Fragoso
Service Technician
Aja Gordon
Customer Care Representative
Jesse Morales
Service Advisor
Trent Thurber
Service Technician
Mikayla Lindeman
Service Technician
Dominic Pappalardo
Service Technician
Alex Hill
Service Advisor
Shaun Muskevitsch
Service Technician
Alex Ray
Service Technician
Caroline Greiger
Service Technician
April Huylebroeck
Service Warranty Administrator
Sean Murray
Service Technician
Dale North
Service Technician
Anthony Overly
Service Technician
Garfield Scarlett
Service Technician
Caiden Joseph
Service Technician
Collin Kraft
Service Technician
Cole Morrow
Service Technician
Lucas Rhyner
Service Technician
David Szymanski
Service Technician
Luis Huerta
Service Technician
Winston Sawyers
Service Technician
Parts
Tom Bober
Parts Advisor
Alan Farias
Parts Advisor
Matthew Wilcoxon
Parts Advisor
Gary Wilcoxon
Parts Leader
Internet
Brianna Szutka
Internet Sales Specialist
Rachel Goal
Service Advisor
Nov 11, 2026
The dealership I purchased the vehicle from (Kia of Cape
The dealership I purchased the vehicle from (Kia of Cape Coral) was unable to provide my warranty information, but the manager handled it, very helpful ladies! Much appreciated!
Nov 10, 2026
My experience this time around with this dealership was
My experience this time around with this dealership was flawless. From the salesman to the finance person to management were all so helpful and attentive to my needs. I thank them so much for a great group of people working on behalf of their customers!!
Nov 09, 2026
Unscrupulous sales tactics and service hasn’t Ben able to
Unscrupulous sales tactics and service hasn’t Ben able to fix the problem! Worst experience of my life!
Nov 09, 2026
Great service , well informed about the issues , answed
Great service , well informed about the issues , answed all my questions, customer friendly service. Nice
Oct 31, 2026
Easy to schedule, service completed on time, and very
Easy to schedule, service completed on time, and very helpful and knowledgeable staff. Thanks Rachel!
Steven Reinhardt
Internal Service Advisor
Oct 23, 2026
I hope my car is fixed.
I hope my car is fixed. You say you cleaned my car - NOT! Didn’t happen!
Oct 19, 2026
Steven was honest and thorough with my inspection results
Steven was honest and thorough with my inspection results and I would feel comfortable agreeing to any service needed on my vehicle. I also loved that my car was washed during the visit
Oct 07, 2026
My service advisor was very nice for me in and out fast.
My service advisor was very nice for me in and out fast. Glad he was my service advisor, usually I see Rachael or Leslie
Oct 02, 2026
Work performed on time and explanation of work performed.
Work performed on time and explanation of work performed. Service personnel are very helpful abd knowledgable
Sep 17, 2026
Excellent customer service from Steven!
Excellent customer service from Steven! He was very professional, friendly, and attentive throughout the entire experience. It’s clear that he truly cares about providing great service and making sure customers are satisfied. Thank you, Steven, for the outstanding service! Highly recommended!
Leslie Adams
Service Advisor
Nov 09, 2026
Great service , well informed about the issues , answed
Great service , well informed about the issues , answed all my questions, customer friendly service. Nice
Nov 07, 2026
Very professional.
Very professional. Always attentive to your needs. They immediately greet you and check you in.
Nov 01, 2026
Excellent service didn't have an oil change appointment
Excellent service didn't have an oil change appointment but called and they got me right in
Oct 29, 2026
They've always been professional and courteous you do the
They've always been professional and courteous you do the best to take care of my car
Oct 05, 2026
I would like to thank Leslie Ann Adams and Carlos for a
I would like to thank Leslie Ann Adams and Carlos for a great job. They made the trip from Fort Myers to Kia of Port Charlotte worth the drive. Service was fast.
Teddy Castelo
Sales Consultant
Oct 31, 2026
Came to this dealership shopping for a vehicle.
Came to this dealership shopping for a vehicle. Met by a very professional, kind sales consultant, Teddy. My family overall had a good experience and would recommend seeing him.
Oct 31, 2026
I had a great experience working with Teddy.
I had a great experience working with Teddy. He makes sure everything is done right. Will be back again.
Oct 11, 2026
Showroom was very nice.
Showroom was very nice. Chairs were uncomfortable for as long as we were there. Felt like the whole process took too long. Not complaint, just an observation. Salesman, Teddy was great.
Jul 16, 2026
Wonderful service center with first class customer
Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals
Jun 22, 2026
Ted was the best in the World.
Ted was the best in the World. He is your guy. Hands down, no doubt.
Frank Salamone
Sales Advisor
Oct 24, 2026
First time I’ve EVER enjoyed buying a car.
First time I’ve EVER enjoyed buying a car. Frank was fabulous to deal with. From start to finish he was honest and was truly interested in what I wanted. No xx with him. I usually send my husband to do the dealing because I despise the entire process. This time I was there from the gitgo. Never been happier with a car purchase.
Oct 19, 2026
Frank and his team were very kind and helpful.
Frank and his team were very kind and helpful. They were respectful of our time and helped us make sure we had the best offer and everything we needed to get a vehicle that will be a good investment and perfect size for our growing family!
Sep 23, 2026
Jake Hensz is the best salesman!
Jake Hensz is the best salesman! He made the purchase of our Jeep from Kia of Port Charlotte a great experience. He was very knowledgeable about every car on the lot, even the vehicles that were not Kia Make. Jake went above and beyond to make sure we understood our first hybrid purchase and even set some time aside the next morning to show me how everything worked with my new vehicle! Very happy with his customer service!
Sep 07, 2026
Excellent Explained everything Very helpful Went over
Excellent Explained everything Very helpful Went over every thing Not pushy Very nice Great job
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Maria Trillas
Customer Care Representative
Oct 29, 2026
They've always been professional and courteous you do the
They've always been professional and courteous you do the best to take care of my car
Aug 19, 2026
Laz was very outstanding and customer focused I’m very
Laz was very outstanding and customer focused I’m very with the out come of my sportage Hybird
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 08, 2026
I have been doing business with Port Charlotte Kia for
I have been doing business with Port Charlotte Kia for over 6 years. I live in South Florida and still drive there for service..the staff is honest, efficient and offer the best customer service
Aug 01, 2026
They did a great job as usual.
They did a great job as usual. Very professional and everyone was very nice. They took videos of everything the did and offered suggestions to keep your car running good. Thank You
Derek Burbidge
Sales Consultant
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Aug 02, 2026
Derek was great, answered all my questions and kept me
Derek was great, answered all my questions and kept me informed the whole time about the car buying deal.
Jul 30, 2026
Was absolutely a great experience working with Derek made
Was absolutely a great experience working with Derek made me feel comfortable and he was very knowledgeable. I would recommend him every day of the week.
Jul 22, 2026
Great service dept.
Great service dept. But not happy with with the sales dept ,high pressure and a lot of double talk from sales to finance .
Jun 22, 2026
I had a great experience.
I had a great experience. I will definitely recommend Annerys very sweet made me feel very comfortable. Thank you loving my new ride.
Ron Munday
Service Advisor
Oct 31, 2026
Easy to schedule, service completed on time, and very
Easy to schedule, service completed on time, and very helpful and knowledgeable staff. Thanks Rachel!
Oct 30, 2026
Thank you to Port Charlotte Kia Service Department for an
Thank you to Port Charlotte Kia Service Department for an excellent customer experience! You never fail to impress me. 🙂
Oct 15, 2026
he was awesome talked us through everything, left us with
he was awesome talked us through everything, left us with no confusion. definitely five stars!
Oct 06, 2026
Ron is literally the BEST he has helped me in the past
Ron is literally the BEST he has helped me in the past with my service and I greatly appreciate his thoughtfulness! My mechanic also explained the service needed for my car in their service video in a way that was digestible and easy to understand.
Sep 28, 2026
Eon Munday is fantastic.
Eon Munday is fantastic. works for the customer. Deal with Ron at kia of port charlotte
Austen Roman
Sales Advisor
Oct 29, 2026
Aden was ok.
Aden was ok. He (Sunday) and another staff member (Wednesday) couldn’t find my second key for the vehicle nor could remove the sticker on the gas tank. However on Thursday I came in to see Aden about my sticker and ordering a second key and Austen helped me more efficiently, finding 2nd key and removing the sticker. Austen gets a gold star!!!! ⭐️
Sep 23, 2026
Jake Hensz is the best salesman!
Jake Hensz is the best salesman! He made the purchase of our Jeep from Kia of Port Charlotte a great experience. He was very knowledgeable about every car on the lot, even the vehicles that were not Kia Make. Jake went above and beyond to make sure we understood our first hybrid purchase and even set some time aside the next morning to show me how everything worked with my new vehicle! Very happy with his customer service!
Sep 07, 2026
Had a great experience.
Had a great experience. Would highly recommend both Austen and the finance team to everyone
Aug 08, 2026
Austen, our salesperson was friendly; not super
Austen, our salesperson was friendly; not super knowledgeable, but responsive. Unfortunately, everyone else has been very negligent in responding after the sale was completed. We were encouraged to sign up for a Platinum membership at the time of sale because he told us we could not sign up for it "after the sale", but assured that we could cancel immediately after we researched it if we decided we didn't want the extra coverage. We called to cancel and were told we had to stop by in person to make the request. We did. A month later, we had not received the refund. We called and spoke with a Finance Assistant, and she told us that she could see no evidence of the request but that she would personally take care of it. I gave her the paperwork she requested. She indicated she had received it, but we've heard nothing since and it's now been 2 1/2 months since the sale. Another agent promised referrals for body work we wanted done. We left him several messages and he never responded. They make promises that aren't delivered. Be aware...
Jul 23, 2026
Austen was great, very professional and kind.
Austen was great, very professional and kind. Made the entire transaction smooth. Definitely recommend him.
Nino Mannino
Product Specialist
Nov 10, 2026
My experience this time around with this dealership was
My experience this time around with this dealership was flawless. From the salesman to the finance person to management were all so helpful and attentive to my needs. I thank them so much for a great group of people working on behalf of their customers!!
Sep 28, 2026
Nino was great!
Nino was great! He was very thorough, pleasant to be around. Would use this dealership and Nino again
Sep 18, 2026
clean waiting area services performed on time just a
clean waiting area services performed on time just a great experience all around would recommend
Jun 30, 2026
The customer service is always excellent, they get
The customer service is always excellent, they get services don’t in a timely manner, and they never try to force you to do extra things like other dealerships I’ve gone to.
Jun 10, 2026
not good called 3-days ahead told them bring in truck
not good called 3-days ahead told them bring in truck didnt have filter took 3 1/2 hours just for oil change
Marshall Jones Jr
Finance Leader
Oct 24, 2026
I would like to mention Marshall Jones that went above
I would like to mention Marshall Jones that went above and beyond to secure a deal for me. And I have to confess, it wasn't easy. My appreciation goes to him mostly.
Oct 15, 2026
Jake and all the staff at Kia of Port Charlotte were
Jake and all the staff at Kia of Port Charlotte were friendly and provided professional and competent assistance without undue pressure and haste.
Sep 10, 2026
Amazing customer service and support the entire process.
Amazing customer service and support the entire process. As well as follow back after the purchase to make sure everything is working!
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Jul 22, 2026
Great service dept.
Great service dept. But not happy with with the sales dept ,high pressure and a lot of double talk from sales to finance .
Nicholas Troncone
Product Specialist
Oct 29, 2026
They've always been professional and courteous you do the
They've always been professional and courteous you do the best to take care of my car
Aug 30, 2026
The salesman Or did a good job.
The salesman Or did a good job. The sales manager Nick knowingly lied to me
Aug 17, 2026
Drove over 2.
Drove over 2.5 hrs based on the sales manager Nick Troncone's word that a price we agreed upon could be met. Upon arrival and after the test drive, Nick was mysteriously not available and the price was 25% higher than what was agreed upon. Needless to say it was a complete waste of over 5 hours and a tank of gas only to be told he would have never agreed to that price. Get it in writing or don't waste your time.
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 08, 2026
The sales associate on site was very helpful even though
The sales associate on site was very helpful even though there were some miscommunications with the salesman on the telephone that effected total vehicle purchase price.
James Sheufelt
Product Specialist
Oct 27, 2026
Spent way Too much time there.
Spent way Too much time there. Not sure what to say. I am handicapped and everyone was so kind and helpful. They were very kind.
Oct 11, 2026
Kia of Port Charlotte was very helpful when I bought my
Kia of Port Charlotte was very helpful when I bought my lease car out. Everyone answered my questions and made the process run smoothly. When the time comes to replace my current car I will definitely go to them first. We love our Kia Sportage.
Oct 01, 2026
James was a real professional as he helped us work our
James was a real professional as he helped us work our way through the different phases of purchasing a new Kia Portage Prestige. He made us feel that he wanted to become like a partner in getting through everything. Great representative of Kia Corporation. Thanks James
Sep 17, 2026
Absolutely wonderful I really do not want to put any more
Absolutely wonderful I really do not want to put any more words in this review but I did have a great experience there.
Sep 10, 2026
Amazing customer service and support the entire process.
Amazing customer service and support the entire process. As well as follow back after the purchase to make sure everything is working!
Kelmardo Falconer
Service Advisor
Oct 29, 2026
They've always been professional and courteous you do the
They've always been professional and courteous you do the best to take care of my car
May 30, 2026
Dealership is clean, service advisors are knowledgeable
Dealership is clean, service advisors are knowledgeable and friendly and the service technicians are through.
Apr 17, 2026
My experience with the dealership was overall smooth and
My experience with the dealership was overall smooth and professional. The staff was attentive, answered my questions clearly, and didn’t pressure me into making a decision. The process—from browsing to finalizing the purchase—was efficient and transparent. I appreciated their willingness to work with my budget and make sure I felt comfortable with my choice.
Apr 10, 2026
I’m extremely disappointed with my experience at this
I’m extremely disappointed with my experience at this dealership. What should have been a straightforward warranty repair turned into a months-long ordeal filled with poor communication, delays, and a lack of accountability. My vehicle sat at the dealership for an extended period of time with very little communication or updates unless I repeatedly reached out myself. There was no sense of urgency, and it often felt like no one was actively pushing the warranty company to move forward or do their job. As a customer, I should not have had to follow up constantly just to get basic information about my own vehicle. The situation escalated to the point where I felt I needed to seek advice from a lawyer just to understand my options and how to proceed. That alone speaks volumes about how frustrating and stressful this process became. No customer should ever feel that they need legal guidance just to get a warranty repair handled properly. Overall, the lack of communication, prolonged delays, and minimal effort to advocate on my behalf made this a very frustrating experience. I expected far better customer service, transparency, and professionalism — especially from a dealership handling warranty work. I hope this feedback helps improve communication, accountability, and customer care moving forward, because this experience fell far short of expectations.
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Cody Callison
Sales Consultant
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Apr 29, 2026
Cowboy Cody went above and beyond assisting us with our
Cowboy Cody went above and beyond assisting us with our choice. The entire team was knowledgeable and professional. Way to go!
Apr 10, 2026
It was hard to hear what was being said.
It was hard to hear what was being said. I wear hearing aids and with so many people talking all around us it was hard. It would have been better if we were more isolated to negotiate.
Kyle Todd
Product Specialist
Oct 13, 2026
They provide a great car buying experience.
They provide a great car buying experience. Everyone is happy and willing to help each other out. I have purchased several vehicles from here.
Sep 07, 2026
Helpful sales people.
Helpful sales people. They put me in a new car and updated me along the way
Aug 27, 2026
Very helpful and help me get through the process quickly
Very helpful and help me get through the process quickly I have answered enough surveys, already!!!
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 06, 2026
Great experience.
Great experience. Staff were really nice. Ray was amazing. He helped us and provided the best service and put us in the best hands during our time there. Thank you!
Dustin Davis
Sales Leader
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
May 02, 2026
Everyone was very and nice also informative and very
Everyone was very and nice also informative and very courteous. My financing process was breeze.
Apr 30, 2026
Marshal made the finance experience amazingly simple and
Marshal made the finance experience amazingly simple and pain free. He explained all features and plans with benefits. I never felt rushed once! Ted my salesmen went above and beyond with a “fun” situation but we were able to get to where we needed to be and I am happy with my vehicle and the experience. They were both amazing at their craft and are true representations of this dealership. i will be recommending people see these two gentlemen!
Apr 29, 2026
Cowboy Cody went above and beyond assisting us with our
Cowboy Cody went above and beyond assisting us with our choice. The entire team was knowledgeable and professional. Way to go!
Apr 26, 2026
The dealership was very nice.
The dealership was very nice. Laura was a good salesperson. But you need to go in knowledgeable about how to buy a car. If not you are going to pay a lot more
Aden Danforth
Sales Consultant
Oct 29, 2026
Aden was ok.
Aden was ok. He (Sunday) and another staff member (Wednesday) couldn’t find my second key for the vehicle nor could remove the sticker on the gas tank. However on Thursday I came in to see Aden about my sticker and ordering a second key and Austen helped me more efficiently, finding 2nd key and removing the sticker. Austen gets a gold star!!!! ⭐️
Oct 24, 2026
Everything was great.
Everything was great. They made it easy to test drive and purchase. I love the car I got.
May 30, 2026
Kia of PC was very accommodating, very quick and super
Kia of PC was very accommodating, very quick and super helpful. Or was a great salesman.
May 30, 2026
not all what the salesperson said was true the place is
not all what the salesperson said was true the place is very noisey hard to hear and concentrate
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
Jerry Morgan
Sales Leader
Nov 10, 2026
My experience this time around with this dealership was
My experience this time around with this dealership was flawless. From the salesman to the finance person to management were all so helpful and attentive to my needs. I thank them so much for a great group of people working on behalf of their customers!!
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Jul 16, 2026
Wonderful service center with first class customer
Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals
Jul 05, 2026
Absolute disappointment and worst experience of my life I
Absolute disappointment and worst experience of my life I have never tried to get a car from a dealership before but I don’t recommend get a vehicle from Kia of port charlotte. I was informed by nick that the mustang I was inquire was perfect and ready and the price and payments were good to go but upon my arrival I find that the car has a check engine light on and was told it was because of the exhaust. I asked to see the codes and found out there was multiple codes on of them being an issue that would be an issue over time. After hearing this another guy by the name of Alex told me he erased the codes and it was all good and had the main guy Austin take it around to make sure it was good. I wanted to check and see for myself and as I did the codes returned so I expressed my concerns and was basically told that it is what it is and spoke to me like I was ignorant. I really was interest es and was sent but was lied to and false lead from the beginning. Absolutely the worst experience I have ever had a a remind why dealerships are a scam.
Laura Fishburn
Product Specialist
Aug 22, 2026
Laura was absolutely fantastic and wonderful to work
Laura was absolutely fantastic and wonderful to work with. Howie was also wonderful in finance. Marshall however was unprofessional and manipulative and attempted to add on a full extra year of payments without verbally telling me that, and tried to turn it around on me 'that's why I had you come around the desk to look at the screen' when I am wearing glasses and standing behind him pointing at a payment I've already agreed to. Then I go to sign with Howie and notice the extra year. Thankfully I'm not a 70 year old grandma and signed blindly. Very disgusted with Marshall.
Jul 19, 2026
Overall great experience!
Overall great experience! From start to finish the entire process was one of the best transactions I have experienced.
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
Jun 22, 2026
Laura was very kind and patient with the purchase of my
Laura was very kind and patient with the purchase of my granddaughters first car she'll use for college
May 31, 2026
they helped me get a great deal in my time of need when
they helped me get a great deal in my time of need when my car broke down
Joel Machado
Sales Consultant
Nov 12, 2026
Excellent and outstanding A very kind and helpful person
Excellent and outstanding A very kind and helpful person A very kind and helpful person, with good attention
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Jul 28, 2026
He really cars about his customers, thank you Joel.
He really cars about his customers, thank you Joel.....I love my car!! Thanks again
Jul 26, 2026
Joel and the entire staff was outstanding.
Joel and the entire staff was outstanding. Would definitely buy another vehicle at this dealership
Jul 08, 2026
I already did.
I already did.: Sugar bear, Joel, Aires, Howard, and Marshall took excellent care of me. Also Henry and Aiden the following Monday
Bruno Borda
Sales Consultant
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
Feb 03, 2026
He was a very good, and friendly sales person I would
He was a very good, and friendly sales person I would highly recommend to others.
Feb 02, 2026
My wife and I had a good experience buying a new Soul at
My wife and I had a good experience buying a new Soul at Kia of Port Charlotte. Our salesman, Bruno Borda was very diligent and was thoughtful enough to make sure we were satisfied with our purchase. We appreciate his professionalism.
Jan 13, 2026
Initially went down to check out an Audi with low miles.
Initially went down to check out an Audi with low miles. I had communicated with the dealership that I was driving down from Sarasota. Once I got to dealership I was told someone from out of town put down a deposit but I was told they would still offer me the car. After negotiating we were $1000 apart. My wife and I left and told them to sell it to the person that had a deposit on the car which was the right thing to do anyway I thought. It was strange. That night the sales manager called and said the deposit was not an issue and offered me the car at the price I offered. After that things went much better and the sales manager made things right. Of course we had to take a second hour drive to dealership that could have been avoided.
Mukamba Bukasa Mukamba Bukasa
Finance Manager
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Jul 14, 2026
Kia of Port Charlotte was great.
Kia of Port Charlotte was great. Everyone that we dealt with was nice and respectful and helpful. We like to also give a thanks to Ervin Floyd for not only helping us right away but answering any questions we had.
Jul 07, 2026
Christian initially was good.
Christian initially was good. Didn’t follow through with providing a 2nd car key as verbalized. He wouldn’t return my phone calls.
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
Jun 25, 2026
We originally came to see a certified pre owned vehicle.
We originally came to see a certified pre owned vehicle. As we were driving from 2.5 hours away with a baby, we spoke with Annie (sales) ahead of time and told her what we wanted and didn’t want to play any games. She was not able to give us an out the door price over the phone because “they usually don’t do that” but she told us she would speak with finance and get us a ballpark number before we got there. She had 2.5 hours to call us back, but instead, she called us 15 minutes before we got there to let us know she was going to get lunch and she would be back in 30 minutes. Never mentioned anything about a price. When we got there, they took our licenses to run our credit and we waited about 30 minutes before she came out and said “there’s been a little snag with the car you came to see”. Apparently, they went to put the car in the service bay for another inspection (car is a 2026 demo with only 7k miles and has always been on their lot) and during the inspection, a bad sensor was found on one of the passenger doors that they would need to fix but the part would get there over the weekend. Annie was unsure if we would be able to test drive it, but offered for us to drive a brand new car same model and color. After we test drove the brand new car, we drove around to the used car lot and found the car with a flat tire, inside door panel completely removed and lying inside the vehicle, and outer door panel removed as well. Not only would we not be able to purchase the vehicle that day (which we drove 2.5 hours for) but we couldn’t even test drive it! To try and make things right, she brought us inside to “see what they could work out” with a new vehicle. CLASSIC BAIT AND SWITCH!! We were able to purchase a brand new vehicle for the right price and they ended up paying my trade in off, but that’s not all! When we finally went to leave 5 hours later, the battery was dead. And instead of offering to change the battery, a gentleman (not sure if his name) said he would just jump it and it would charge as we drove home! I He said he couldn’t get us a new battery because the parts department was closed. Meanwhile, there’s a lot with hundreds of brand new vehicles that they could’ve taken one from. Fortunately, Annie was able to contact someone from the parts department who came back and replaced the battery. But wait, it’s gets better! Once we were finally able to leave and we started to drive off, I tried to wash the windshield but no fluid came out. My husband looked under the hood and there was no fluid! So we stopped in the gas station across the street and bought washer fluid. Again, no fluid came out. My husband stepped out and saw the fluid spraying out from the wheel well! Being it was now 8pm and we still had a 2.5 hour drive back, and the dealership was already closed, we decided we would get it looked at at a local dealership once we got home. I attempted to call Annie the next day, but never received a call back. On Monday, i brought the vehicle to my local Kia dealership for service and after inspection was told that a rodent (most likely a squirrel) had chewed through the washer fluid line in 3 places!!! And of course, it wasn’t covered by warranty and would cost $616 to repair!! I explained that this had to have happened on the dealership lot and there was no way I would pay for it to be fixed. The service advisor attempted to contact Kia of port charlotte for HOURS on that Monday and was constantly placed on hold. I finally left and would come back when the issue was resolved. The following day, I decided to try and call as well. After being on hold for 20 minutes, I hung up and called back and spoke with Joey (sales manager). After getting upset with him, he hung up on me! He later called me back and told me the only way to have this resolved is if I drove it back there to get it fixed. Somehow, my local dealership was able to get port charlotte to pay for the repair. First and last Kia purchase!
RACHEL WALDMAN
Sales Consultant
Nov 09, 2026
Great service, very knowledgeable on the cars, gave me a
Great service, very knowledgeable on the cars, gave me a great deal on exactly what I needed
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Feb 20, 2026
Rachael was informative and patient with me.
Rachael was informative and patient with me. Kevin, the finance person was as well. I would recommend Kia Pt Charlotte in a heart beat
Daniel Murillo
Finance Manager
Nov 09, 2026
Great service , well informed about the issues , answed
Great service , well informed about the issues , answed all my questions, customer friendly service. Nice
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
May 24, 2026
My sales associate Nino was the best.
My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up.
May 21, 2026
One of the best dealer experiences in along time Jake
One of the best dealer experiences in along time Jake Tilly and Daniel were all great the whole process from start to finish
May 12, 2026
Everyone was so helpful!
Everyone was so helpful! They had the car I wanted parked right outside for me to look at. Everything went smooth and easy
Joey Posa
Finance Manager
Oct 31, 2026
Unethical dealership because they seem more focused on
Unethical dealership because they seem more focused on making profits on financing than focusing on the customer's needs. The sales manager advised us to wait three months before paying off the car if financing, presumably to ensure a finance kickback. Price quoted by email to me from the dealership was not honored by the sales manager. Sales manager tried to deceive us on the price listed on the buyer's order by including "recommended" options (that we had indicated to the salesman that we did not want) and then saying he'd remove them to appear he was giving me a better price for the car. We asked the sales manager to throw in a Homelink rearview mirror to seal the deal. He indicated that the mirror costs $1200 but that he could give it to me at his cost. The mirror was in fact $350 as indicated on other K5 window stickers. Sales manager had no intention on wanting to make a deal with us. The finance manager used concerns about future repair costs to try to pressure us into buying extended warranties and appeared taken aback when we declined. It was a very stressful and unpleasant experience, and we would not recommend this dealership.
Oct 06, 2026
Things when south quick when the finance manager Joey got
Things when south quick when the finance manager Joey got involved. Joey initially repeatedly refused to give me the OTD price with my banks financing. He kept trying to pressure me to use Kia financing even though I clearly and repeatedly told him multiple times that I wouldn’t be using them. Finally he runs the numbers with my banks financing, and the paper he handed me had the OTD price over $11k more than the listed price on the website! I asked him to explain where this $11k+ increase came from and he proceeded to give me the run around, stating it was delivery, dealer fees and “tax, state stuff I can’t change”. Tax/tag/title/registration was <$4k, and Kias financing rebate was $2k (I was using bank financing), so there’s a mystery $5k floating around in the price. I then tried to negotiate a price that was $1k above MSRP and he repeatedly told me I wasn’t “being realistic”. So in good faith, I came up to $3k above MSRP and he literally told me I need to go talk to a financial advisor. I was also told “this isn’t how you negotiate and do business”. He told me he takes a loss on every single car he sells (lie), but refuses to budge his price of $5k over MRSP for this car. Meanwhile outside there’s over 25 of this make/model/year, so clearly they’re not flying off the shelves. Maybe if the staff were more reasonable and not playing games with prices, they’d move more inventory? I walked out when he tried to be slick and give me an attractive offer, but contingent with Kia financing. Mind you we never talked about credit score/rates/loan terms. Literally the most condescending, snotty and unprofessional salesman I’ve EVER had the stark misfortune of encountering. Joey was argumentative, dismissive and just overall a stubborn and slimy salesman. You can guarantee I will tell my friends, family and coworkers to never use Kia of Port Charlotte because of this guy. Unfortunate too because I very likely would’ve purchased a vehicle here if Joey hadn’t been the sales associate. Also worth noting, I went to Kia of Ft Myers later the same day and got the same exact car, for the same exact price I initially asked Joey for ($1k above MSRP). Also got a free PolySteel (interior/exterior ceramic coat) and 2 free oil changes. So who was really being unrealistic?
Oct 04, 2026
Following my discussion with Joe Posa, he made a
Following my discussion with Joe Posa, he made a concerted effort to address all of my concerns. I must commend his exceptional performance and encourage him to continue with his excellent work.
Oct 01, 2026
James was a real professional as he helped us work our
James was a real professional as he helped us work our way through the different phases of purchasing a new Kia Portage Prestige. He made us feel that he wanted to become like a partner in getting through everything. Great representative of Kia Corporation. Thanks James
Sep 28, 2026
Dont call back when leaving messagrs long wait time when
Dont call back when leaving messagrs long wait time when calling finance. Awating information on cost of vehicle i purchased to include trade in inventives and certificate dicount for financing
Brianna Szutka
Internet Sales Specialist
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Jun 24, 2026
My wife and I came in to look at a model of the 2027
My wife and I came in to look at a model of the 2027 Telluride, that was not available in our city in Iowa. We have been looking at this vehicle for a few months now and the numbers were just not adding up. We were in the area visiting family from Iowa. Joey and Dishod took great care of us and gave us the best deal. We would definitely recommend Kia Port Charrlotte to family that living in the area.
Jun 21, 2026
I want to thank the whole team.
I want to thank the whole team. Alan, Todd and Blake, and others that assisted me.
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Howard Alvarez
Sales Manager
Oct 01, 2026
James was a real professional as he helped us work our
James was a real professional as he helped us work our way through the different phases of purchasing a new Kia Portage Prestige. He made us feel that he wanted to become like a partner in getting through everything. Great representative of Kia Corporation. Thanks James
Aug 30, 2026
The salesman Or did a good job.
The salesman Or did a good job. The sales manager Nick knowingly lied to me
Aug 29, 2026
Edgardo was great , took great care of me.
Edgardo was great , took great care of me.Will recommend to friends and family. Very happy
Aug 19, 2026
Laz was very outstanding and customer focused I’m very
Laz was very outstanding and customer focused I’m very with the out come of my sportage Hybird
Aug 08, 2026
Very kind, no xx.
Very kind, no xx. They really listened to me and what I wanted. I am very happy with my purchase. When I'm looking for another vehicle, I will go here first. Ask for James, he's a great guy! Howard was very helpful in finance and got me a better rate than the one I had with a pre-approved bank offer.
Jorge Sierra
Sales Manager
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Jul 28, 2026
He really cars about his customers, thank you Joel.
He really cars about his customers, thank you Joel.....I love my car!! Thanks again
Jul 16, 2026
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!I cannot thank the incredible team at Kia of Port Charlotte enough for truly treating me like family. I came in with a lot of apprehension but kept an open mind. I was stuck in a horrible situation with a bad car loan, massive negative equity, and monthly payments that were way too high. Every other dealership turned me away and told me it was impossible, but Heather told me right from the start that they could help—and she kept her word!The entire team was incredibly supportive. They gave me straight facts, honest numbers, and zero sales pitches. My salesperson, James, worked tirelessly to find a vehicle that actually fit my lifestyle and worked perfectly for my situation. Jorge, my finance manager, and Shawn, the financial advisor, went above and beyond to restructure everything, erase my negative equity headache, and lock in a monthly payment that I am completely comfortable with.They turned a stressful, intimidating situation into an easy, transparent, and joyful experience. If you are struggling with a bad loan or think you can't get out of a tough financial spot, go see them. They actually care about people, not just sales. I am so incredibly thankful for this team!
Lisset Elias
Finance Assistant
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Jul 03, 2026
It was a great experience dealing witk KIA PCand Lauren
It was a great experience dealing witk KIA PCand Lauren thank you guys everything was super easy and organized
May 24, 2026
My sales associate Nino was the best.
My sales associate Nino was the best. Attention to detail is his specialty. He even washed my car and gassed it up.
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Apr 04, 2026
The story and the words kept changing when it came time
The story and the words kept changing when it came time to make the deal. What they told us at the sales table was different than what was shown us in the finance office. Kyle was nice and so was Jorge but he was shifty.
Jake Hensz
Sales Advisor
Oct 31, 2026
Unethical dealership because they seem more focused on
Unethical dealership because they seem more focused on making profits on financing than focusing on the customer's needs. The sales manager advised us to wait three months before paying off the car if financing, presumably to ensure a finance kickback. Price quoted by email to me from the dealership was not honored by the sales manager. Sales manager tried to deceive us on the price listed on the buyer's order by including "recommended" options (that we had indicated to the salesman that we did not want) and then saying he'd remove them to appear he was giving me a better price for the car. We asked the sales manager to throw in a Homelink rearview mirror to seal the deal. He indicated that the mirror costs $1200 but that he could give it to me at his cost. The mirror was in fact $350 as indicated on other K5 window stickers. Sales manager had no intention on wanting to make a deal with us. The finance manager used concerns about future repair costs to try to pressure us into buying extended warranties and appeared taken aback when we declined. It was a very stressful and unpleasant experience, and we would not recommend this dealership.
Oct 15, 2026
Jake and all the staff at Kia of Port Charlotte were
Jake and all the staff at Kia of Port Charlotte were friendly and provided professional and competent assistance without undue pressure and haste.
Oct 05, 2026
Jake was one of the best salesman and did his best to
Jake was one of the best salesman and did his best to make us feel welcome at Kia
Oct 02, 2026
Work performed on time and explanation of work performed.
Work performed on time and explanation of work performed. Service personnel are very helpful abd knowledgable
Sep 23, 2026
Jake Hensz is the best salesman!
Jake Hensz is the best salesman! He made the purchase of our Jeep from Kia of Port Charlotte a great experience. He was very knowledgeable about every car on the lot, even the vehicles that were not Kia Make. Jake went above and beyond to make sure we understood our first hybrid purchase and even set some time aside the next morning to show me how everything worked with my new vehicle! Very happy with his customer service!
Anthony Estevez
Service Advisor
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
May 26, 2026
greeted in a timely manner and fast service I've said the
greeted in a timely manner and fast service I've said the most I can say
Apr 17, 2026
It was very pleasant and I loved the waiting area how
It was very pleasant and I loved the waiting area how nice the chairs felt
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Feb 17, 2026
I prefer the dealership to advise me of things I should
I prefer the dealership to advise me of things I should do in future but not EXPECT that same day
Dishod Jenkins
Sales Advisor
Nov 08, 2026
Great experience and great staff.
Great experience and great staff. It was a great and easy experience. Thet are very helpful from start to finish. Great location.
Oct 24, 2026
I would like to mention Marshall Jones that went above
I would like to mention Marshall Jones that went above and beyond to secure a deal for me. And I have to confess, it wasn't easy. My appreciation goes to him mostly.
Sep 03, 2026
Excellent staff.
Excellent staff. Polite and dedicated. Dishod was a pleasure to work with. Felt like he really took excellent care of us.
Aug 24, 2026
Bought a car a month ago.
Bought a car a month ago. Been waiting for the paper work. Called again today and hung up the phone after being on hold for 15 minutes. Took a screenshot but can’t share it.
Aug 14, 2026
From start to finish the process was simple, no pressure,
From start to finish the process was simple, no pressure, with terrific attention to detail and follow up. I would highly recommend KIA of Northport, to anyone interested in purchasing a vehicle.
Maximo Banos
Sales
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Aug 29, 2026
Edgardo was great , took great care of me.
Edgardo was great , took great care of me.Will recommend to friends and family. Very happy
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jul 10, 2026
This dealership was extremely professional.
This dealership was extremely professional. The staff Maxima, especially was all amazing and got me in a vehicle which I didn’t think I would be able to get. I recommend Kia of Port Charlotte to everybody.
Jun 14, 2026
The experience was a good one sales guy and finance
The experience was a good one sales guy and finance people was great would recommend people to shot Kia for there next vehicle thank you all for the new vehicle
Zac Boganski
Product Specialist
May 27, 2026
excellent, excellent super amazing.
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
May 21, 2026
We are always greeted nicely and attended to promptly
We are always greeted nicely and attended to promptly upon arrival at the dealership everytime we go
May 18, 2026
The absolute worst dealership I have ever been to ‘ would
The absolute worst dealership I have ever been to ‘ would not recommend to anyone not even my worst enemy
May 11, 2026
Marshall was super friendly throughout the entire car
Marshall was super friendly throughout the entire car buying experience. He did everything he could to get my parents into a car, even though they had bad credit. They hadn't had a car in years, this was a huge blessing.
May 01, 2026
The dealership had good inventory a lot to choose from.
The dealership had good inventory a lot to choose from. The salesman was nice, but the calculation online was different from the price that was given me. My calculation did not match and I never understood why. The dealership, the monthly payment and the price of the car were both higher than expected.
Blake Jones
Collision center
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Jun 18, 2026
Everyone was very nice and James and Blake made the
Everyone was very nice and James and Blake made the process very easy and quick!
Jun 04, 2026
Attention to detail and communication was poor.
Attention to detail and communication was poor. Blake Jones Excellent Lost key-fob and requested video before shipping which was never done.
Apr 29, 2026
STAY AWAY!
STAY AWAY!!!! I cannot stress this enough, these people are complete crooks. They added $4,000 to my loan request AFTER I left with my new car. Read all of the reviews. They do this to everyone and they try to cover it up with fake 5 star reviews. I agreed to a price of $33,000 and I got a rejection letter in the mail for a loan attempt of $39,000. 6 weeks later, I was finally contacted from the bank about my $37,000 loan. Blake Jones (Finance guy) is a scam artist. Jorge Sierra is a crook. Do not trust these people. If they give you a USB stick with "all your information" on it, it is probably blank. Mine is. They lie over and over. I still do not have any paperwork. Please go somewhere else to buy a car. You will get robbed and you will regret it. Do yourself a favor and read all of the 1-star reviews. They are not fake. Do not but from Kia of Port Charlotte or any other Morgan Auto Group dealership.
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Donavin Mansfield
Sales Advisor
Oct 02, 2026
If I could give this dealership zero stars I would.
If I could give this dealership zero stars I would. I inquired about a green 2021 Dodge Charger GT on Monday (09/28/2026). It was fresh into their dealership. I called the dealership personally and spoke with a Donavin Mansfield, who told me I needed to submit a financing application, which he sent via text message. I submitted the application and followed it with a request for the CARFAX and an itemized buyers order to see in all what I would be paying for. He told me that the salesfloor was busy at the moment and he would have someone reach out to me once it slowed down. I told him that I was prepared to purchase. He sent me the CARFAX, but not the itemized buyers order. I told him thank you and asked again about the itemized buyers order (1:14pm). This interaction started at 10:54 am, he sent the CARFAX at 1:09 pm. I heard nothing back from him so I reached out again at 5:33pm requesting another salesman who may be able to be more attentive due to his busy schedule. I received no response at all again from him. Shelby Parker (sales assistant) also initially reached out to me at the same time as Donovin Mansfield asking for a time I would be available for a phone call. I told her within the next hour if thats fine (11:49am). I received no response from her nor a phone call from anyone. I texted her again at around 5:30pm expressing my concerns with Donovin Mansfield, and requested another salesman. I got no response at all. Thursday (10/01/2026), I receive a text from Shelby Parker saying that I sent a message to Donovin Mansfield and they haven’t heard back from me (3:23pm). I responded and expressed that I did reach out, but I have not heard any updates back from neither him (Donovin Mansfield) or her (Shelby Parker) (4:03pm). She had then become very responsive, and told me that she would AGAIN have someone to reach out to me in regards to the 2021 Dodge Charger GT. I expressed my gratitude, briefly spoke about shipping details due to my military deployment and financing options. She informed me to reach out if I had any further questions. I waited the entire day, still had not received any updates via text or phone from anyone. No one reached out so I could take the proper steps to purchase the vehicle. I reached out yet again to Shelby Parker today (10/02/2026), saying that I still haven’t heard back from anyone and that I haven’t had this experience in my car search (1:25pm). She responds saying that the vehicle had been sold earlier today (1:39pm). I AM LIVID. DO NOT WASTE YOUR TIME TRYING TO PURCHASE THROUGH THIS DEALERSHIP. TERRIBLE CUSTOMER SERVICE AND THEY WILL GIVE YOU THE RUN AROUND. I also called today (10/02/2026, 1:29pm) asking to speak with the general manager due to my frustration with this experience, just before I was informed the vehicle had been sold. I was left on hold the entire time I was waiting (approximately 15 minutes). IF YOU ARE MILITARY ESPECIALLY, DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP.
Jun 18, 2026
Donny made the cat buying experience so easy and stress
Donny made the cat buying experience so easy and stress free Donny made the car buying experience so easy and stress free! I would definitely recommend him
Jun 09, 2026
This was a fantastic experience.
This was a fantastic experience. In less than four hours, I was in a new vehicle with a lower interest rate, lower payment, and lower mileage. Donovan, Jorge and Marshall were kind, professional and efficient. I will absolutely be returning for future purchases.
May 26, 2026
Was suppoyyinhave 2 keys.
Was suppoyyinhave 2 keys. Only got one. Never followed through with getting the second key.
Apr 13, 2026
We were extremely satisfied from sales to financing!
We were extremely satisfied from sales to financing! They are very professional, honest and helpful!
Nicole Garcia
Sales Consultant
Oct 19, 2026
Frank and his team were very kind and helpful.
Frank and his team were very kind and helpful. They were respectful of our time and helped us make sure we had the best offer and everything we needed to get a vehicle that will be a good investment and perfect size for our growing family!
Apr 13, 2026
We were extremely satisfied from sales to financing!
We were extremely satisfied from sales to financing! They are very professional, honest and helpful!
Jan 31, 2026
Helped us with all the packages and understand how the
Helped us with all the packages and understand how the loan and credit work. Pleasent exsperience all the way around
Dec 17, 2025
Nicole Garcia was memorable and kind.
Nicole Garcia was memorable and kind. She was excellent at surprising my daughter with her new car in a pink bow.
Nov 03, 2025
The dealership was very organized and very professional.
The dealership was very organized and very professional. Nicole took good care of us and was very helpful. They have a large inventory and had the vehicle that we wanted
Daniel Mangiafico
Sales Advisor
May 12, 2026
Everyone was so helpful!
Everyone was so helpful! They had the car I wanted parked right outside for me to look at. Everything went smooth and easy
May 03, 2026
Marshall was very helpful and did a wonderful job at
Marshall was very helpful and did a wonderful job at getting me the best deal for my vehicle purchase.
Apr 28, 2026
Very accommodating, answered my questions respectfully,
Very accommodating, answered my questions respectfully, Knowledgeable of all of the products and features. We were there mid afternoon and no one tried to push us out the door after closing time.
Mar 09, 2026
It's my second vehicle from Kia of Port Charlotte.
It's my second vehicle from Kia of Port Charlotte. If I was not satisfied I would not come back. It's an awesome dealership
Mar 08, 2026
It’s so stressful when you can’t get anyone to help you
It’s so stressful when you can’t get anyone to help you over the phone being on hold for 40 mins or more being transferred to so many people (more 5) each time explaining your issues and can’t get help. Communication is so bad issues come up on the dealer side and finance and they make the issue about you they handle issues like it’s not a big deal it is a big deal people come to get help and to get a reliable transportation when the customer has to be on hold that many times and then still with no results it becomes an issue this place is a joke they don’t consider inconsistent on the dealers part and inconvenience on the customers I will never buy or recommend anyone to this place again I recommended someone here a day after I got my car and never again I feel bad cause he was done worse than I was he actually had to drive 3 hrs just to get it resolved and he called and was put on hold more than me this place is a joke
Annerys Rosario
Sales Advisor
Sep 13, 2026
Our sales representative was cordial and professional.
Our sales representative was cordial and professional. She did a fantastic job of showing the cars we were interested in. She listened ti our needs and was able to show us the car we eventually purchased. She stayed with us throughout the process and was exceptionally attentive. The sales manager worked with us to put together our deal and the finance person Mike was efficient with the particulars including showing us the warranty options and we finally settled on the right one for us. We were extremely satisfied with the experience.
Aug 22, 2026
Great experience.
Great experience. Annie was very easy to work with & knowledgeable about the car. The finance team was great too!
Aug 17, 2026
Drove over 2.
Drove over 2.5 hrs based on the sales manager Nick Troncone's word that a price we agreed upon could be met. Upon arrival and after the test drive, Nick was mysteriously not available and the price was 25% higher than what was agreed upon. Needless to say it was a complete waste of over 5 hours and a tank of gas only to be told he would have never agreed to that price. Get it in writing or don't waste your time.
Jun 25, 2026
We originally came to see a certified pre owned vehicle.
We originally came to see a certified pre owned vehicle. As we were driving from 2.5 hours away with a baby, we spoke with Annie (sales) ahead of time and told her what we wanted and didn’t want to play any games. She was not able to give us an out the door price over the phone because “they usually don’t do that” but she told us she would speak with finance and get us a ballpark number before we got there. She had 2.5 hours to call us back, but instead, she called us 15 minutes before we got there to let us know she was going to get lunch and she would be back in 30 minutes. Never mentioned anything about a price. When we got there, they took our licenses to run our credit and we waited about 30 minutes before she came out and said “there’s been a little snag with the car you came to see”. Apparently, they went to put the car in the service bay for another inspection (car is a 2026 demo with only 7k miles and has always been on their lot) and during the inspection, a bad sensor was found on one of the passenger doors that they would need to fix but the part would get there over the weekend. Annie was unsure if we would be able to test drive it, but offered for us to drive a brand new car same model and color. After we test drove the brand new car, we drove around to the used car lot and found the car with a flat tire, inside door panel completely removed and lying inside the vehicle, and outer door panel removed as well. Not only would we not be able to purchase the vehicle that day (which we drove 2.5 hours for) but we couldn’t even test drive it! To try and make things right, she brought us inside to “see what they could work out” with a new vehicle. CLASSIC BAIT AND SWITCH!! We were able to purchase a brand new vehicle for the right price and they ended up paying my trade in off, but that’s not all! When we finally went to leave 5 hours later, the battery was dead. And instead of offering to change the battery, a gentleman (not sure if his name) said he would just jump it and it would charge as we drove home! I He said he couldn’t get us a new battery because the parts department was closed. Meanwhile, there’s a lot with hundreds of brand new vehicles that they could’ve taken one from. Fortunately, Annie was able to contact someone from the parts department who came back and replaced the battery. But wait, it’s gets better! Once we were finally able to leave and we started to drive off, I tried to wash the windshield but no fluid came out. My husband looked under the hood and there was no fluid! So we stopped in the gas station across the street and bought washer fluid. Again, no fluid came out. My husband stepped out and saw the fluid spraying out from the wheel well! Being it was now 8pm and we still had a 2.5 hour drive back, and the dealership was already closed, we decided we would get it looked at at a local dealership once we got home. I attempted to call Annie the next day, but never received a call back. On Monday, i brought the vehicle to my local Kia dealership for service and after inspection was told that a rodent (most likely a squirrel) had chewed through the washer fluid line in 3 places!!! And of course, it wasn’t covered by warranty and would cost $616 to repair!! I explained that this had to have happened on the dealership lot and there was no way I would pay for it to be fixed. The service advisor attempted to contact Kia of port charlotte for HOURS on that Monday and was constantly placed on hold. I finally left and would come back when the issue was resolved. The following day, I decided to try and call as well. After being on hold for 20 minutes, I hung up and called back and spoke with Joey (sales manager). After getting upset with him, he hung up on me! He later called me back and told me the only way to have this resolved is if I drove it back there to get it fixed. Somehow, my local dealership was able to get port charlotte to pay for the repair. First and last Kia purchase!
Jun 22, 2026
I had a great experience.
I had a great experience. I will definitely recommend Annerys very sweet made me feel very comfortable. Thank you loving my new ride.
Heather Franklin
Business Development Representative
Aug 03, 2026
Outstanding customer service and a blessing to be chosen
Outstanding customer service and a blessing to be chosen by this wonderful dealership . They helped us we will always be thankful for their outstanding service .
Jul 16, 2026
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!
⭐⭐⭐⭐⭐ Absolutely Life-Changing Experience!I cannot thank the incredible team at Kia of Port Charlotte enough for truly treating me like family. I came in with a lot of apprehension but kept an open mind. I was stuck in a horrible situation with a bad car loan, massive negative equity, and monthly payments that were way too high. Every other dealership turned me away and told me it was impossible, but Heather told me right from the start that they could help—and she kept her word!The entire team was incredibly supportive. They gave me straight facts, honest numbers, and zero sales pitches. My salesperson, James, worked tirelessly to find a vehicle that actually fit my lifestyle and worked perfectly for my situation. Jorge, my finance manager, and Shawn, the financial advisor, went above and beyond to restructure everything, erase my negative equity headache, and lock in a monthly payment that I am completely comfortable with.They turned a stressful, intimidating situation into an easy, transparent, and joyful experience. If you are struggling with a bad loan or think you can't get out of a tough financial spot, go see them. They actually care about people, not just sales. I am so incredibly thankful for this team!
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Mar 31, 2026
All of the men that I dealt with were courteous, yet
All of the men that I dealt with were courteous, yet professional , in my dealings with them !
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Anthony Garcia
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 02, 2026
Super friendly.
Super friendly. Got out in record time. Even got my car washed. Reviewed what was done to my car.
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Zac Holt
Finance Manager
Nov 08, 2026
Great experience and great staff.
Great experience and great staff. It was a great and easy experience. Thet are very helpful from start to finish. Great location.
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Jun 17, 2026
Working with Ervin Floyd was a real pleasure.
Working with Ervin Floyd was a real pleasure. Not being pressured to buy, really gave me the time to make a good decision. I was shopping in several different dealers, with the intention of not buying now and buying a Mazda 3. Ervin showed me my Kia K5 and I fell in love. I continued to shop, saw 3 more cars and came back to buy my Kia. I was afraid I would lose it if I waited. Had to buy it right away. Ervin was a big part of my decision. Very personable, no pressure, and not bad to look at. Love my new car. Thank you for your time in helping me with all of my specifications. That couldn't have been easy. Thank you.
May 31, 2026
Austen was very helpful and very polite,the best salesman
Austen was very helpful and very polite,the best salesman I have ever dealt with!!!
Mathew Rueda
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Oct 19, 2025
T h e y w e r e g r e a t.
T h e y w e r e g r e a t. Thank you!
Oct 18, 2025
I have never had a better experience anywhere.
I have never had a better experience anywhere. Everyone was on the top of their game. I couldn't be more happier. I have told everybody about the Awesome experience I had with the Kia dealership
Oct 14, 2025
Matt and Zack were great!
Matt and Zack were great! The service department is not the greatest, but is reasonable.
Oct 10, 2025
Gracias a Matthewy el Sr.
Gracias a Matthewy el Sr. Jorge por su ayuda y gracias Kia of Port Charlotte
Tom Bober
Parts Advisor
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Jul 22, 2026
Ron , was very professional and went out of his way to
Ron , was very professional and went out of his way to make sure the parts and work needed was covered by the dealer .
Feb 25, 2026
Marshal was was very hospitable, informative, and got
Marshal was was very hospitable, informative, and got everything done quickly with excellence. He made us feel valued.
Mike Ferguson
Service Technician
Sep 17, 2026
Excellent arrival time and initial check-in by staff.
Excellent arrival time and initial check-in by staff. Fast, courteous, friendly and complete service!
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
May 30, 2026
Very nice respectful service crew as soon as you walk in
Very nice respectful service crew as soon as you walk in the door, they take care of you. They’re efficient and they’re amazing.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 06, 2026
Excellent service very professional and everyone treated
Excellent service very professional and everyone treated as you were first time customer I would definitely recommend this dealer to friends and family
Engell Urbina
Sales Advisor
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Jun 04, 2026
Attention to detail and communication was poor.
Attention to detail and communication was poor. Blake Jones Excellent Lost key-fob and requested video before shipping which was never done.
Jun 02, 2026
Customer Service terrible.
Customer Service terrible.Took two months to resolve a simple wire transfer Abe the worst
May 11, 2026
Maximo was very helpful in getting me into the car I
Maximo was very helpful in getting me into the car I wanted at a fair price.
Apr 14, 2026
We were extremely satisfied from sales to financing and
We were extremely satisfied from sales to financing and new car insurance, saving us 30% from our previous insurer! The whole team was exceptional and this will be our go to dealership going forward. Thank you for your professionalism, honesty and assisting us with finding our new vehicle.
Donte Anderson
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 17, 2026
Quick service with good communication.
Quick service with good communication. Great team and everyone was professional and very nice. A pleasure to work with.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Jan 16, 2026
Threre was great servoce.
Threre was great servoce. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean.
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
James Fragoso
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
May 30, 2025
Better prices and better quality vehicles meet our
Better prices and better quality vehicles meet our families needs as far as size and comfort
Aja Gordon
Customer Care Representative
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Mar 04, 2026
Friendly, communicative with what’s going on with the
Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for.
Nov 10, 2025
We had a 10:00 AM appointment and were a few minutes
We had a 10:00 AM appointment and were a few minutes late. It took us 2 1/2 hours for service and that was because we were "moved to the front of the line". At our previous service, we had tire pressure in the right rear tire at 21 psi. It was checked and it was "ok". It was down to 21 psi the day before this last appointment, so we filled it to 37 psi. Turns out there was a nail in the tire which service tech removed and is fine. The appointment was for installation of rear mud guards, which had not been ordered when we had the front mud guards installed last time. Ron told us there would be no labor charge for the installation this time. Ron was not there on Saturday, and we were charged for the labor for the install. We knew we owed for the parts, but should not have been charged for the install. At least we got a $45 discount for the tire repair!!
Nov 04, 2025
Great work, great prices, great people, great hours,
Great work, great prices, great people, great hours, great amenities, great attitude, and great experience!
May 27, 2025
Let me tell ya – 2nd time for needed service, Difference
Let me tell ya – 2nd time for needed service, Difference from the first one - BETTER, and that was hard to do! Falisha, Aja and Maria were shortchanged. I wish I could have given them an 11 instead of a 10 !!.. I travel 45 minutes to get there - could be longer – would still go !!.. If you think this review is fake - the only thing fake is your thought. GO EXPERIENCE IT YOURSELF. SATISFACTION GUARANTEED,
Jesse Morales
Service Advisor
Nov 21, 2025
As soon as I pulled up everyone was very kind and helpful
As soon as I pulled up everyone was very kind and helpful and the service was quick.
Jun 24, 2025
I was rushed by fiancé dept.
I was rushed by fiancé dept. Fees were not discussed. Purchased a car in January 2025 with 20000 miles. By April the transmission went. Dealership had car for 7 weeks. Traded that in and purchased a k4. Black. Dealership offered a price on another k4 red and I ended up purchasing that one. The black k4 was only in my name for about an hour and never left the lot. In the end I was charged $6000 for dealer fees. That to me this is just gouging the customer. All this happened in one day at the same dealership. I will never do business with this dealership again and would never recommend them. The only good part was. My sales person Cody.
May 28, 2025
Hello, a few days ago I went to the dealer for service
Hello, a few days ago I went to the dealer for service and Jessicas y maria kindly helped me and helped me with everything. Very good work.
Mar 28, 2025
I was there 2 weeks ago with my daughter so she could
I was there 2 weeks ago with my daughter so she could purchase a vehicle and she did her salesman was Jerry Morgan who was extremely helpful.Everyone there were all extremely nice.While we waited I was speaking with Bill and he said when I was interested in myself getting a vehicle to come back and see him and I did. Great salesman would so recommend him.
Feb 28, 2025
En la mañana de hoy estuve dándole un servicio a mi auto
En la mañana de hoy estuve dándole un servicio a mi auto y Jesse Morales me ayudó como todo un profesional, muchas gracias por el servicio que me brindó me ayudó en todo momento.
Trent Thurber
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Jun 27, 2026
I was not happy the last service that your service
I was not happy the last service that your service technician misinformation about my muffler he needs replacement and it will cost me $3000 to fix it but i found out that the muffler was perfectly ok.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
Nov 04, 2025
They think about the customer all the time.
They think about the customer all the time. They are very pleasant and not pushy. Which I like.
Alan Farias
Parts Advisor
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Oct 14, 2025
The best customer service ever!
The best customer service ever!! I love my new Kia !The price was great. Thankyou!
Mikayla Lindeman
Service Technician
May 29, 2026
Very friendly and professional.
Very friendly and professional. Work was done well in a timely manner. Car was clean when I received it back. Thank You.
May 15, 2026
I liked everything about the place.
I liked everything about the place...price of the cabin air filter is double what it should be.
Nov 27, 2025
Great service!
Great service! Employees were very friendly, informative, and professional. Ron did an excellent job helping us!
Oct 17, 2025
Terrible service at this dealership.
Terrible service at this dealership. The staff are completely unwilling to work with you on anything, and communication is awful. I brought my car in for repairs, and they claimed it was fixed — but the same issue is already happening again. Would not recommend.
Dominic Pappalardo
Service Technician
Oct 05, 2026
Was very pleased with Rachel's kind welcome and concern
Was very pleased with Rachel's kind welcome and concern that I had been properly advised of the costs involved with creating a new key fob. She is so pleasant to work with.
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Matthew Wilcoxon
Parts Advisor
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Nov 14, 2025
Was very happy with the service I received, staff was
Was very happy with the service I received, staff was very friendly. Didn't appreciate that they always find something wrong with the car, took it to my mechanic and 2 out of the 3 things Kia found were false and trying to get more money out of me
Alex Hill
Service Advisor
Mar 28, 2026
Always been very friendly and professional.
Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Shaun Muskevitsch
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Jan 02, 2026
Ron max courtney and JP are great to work with!
Ron max courtney and JP are great to work with! Look forward to working wuth them in future
Joseph Quinones
Sales Manager
Apr 24, 2026
This guy quoted me a lease for a car at $650 a month.
This guy quoted me a lease for a car at $650 a month. When I asked for a lower payment he told me I am sure I can do better just come in and I’ll do it but I need you here. I drove 3 hours for this deal! when I got there he was conveniently off that day! The manager there Joey Posa told me that there was no way that he could even do the $650 a month. That my payment would be close to $760 and he was sorry and would have a talk with Joseph when he came in the next day. Joey even offered to pay for my gas back but it was impossible that he could do that deal! If you speak to him over the phone and he quotes you something it is a lie just to get you through the doors! I drove past countless dealerships on the way to Kia of port charlotte only to be bait and switched! This guy has a reputation for this I came to find out too late!
Apr 05, 2026
The team at Port Charlotte was a pleasure to work with.
The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
Mar 24, 2026
This dealership is dishonest.
This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them.
Alex Ray
Service Technician
Jul 29, 2026
Ray was very great he helped me and guided me on what my
Ray was very great he helped me and guided me on what my car needed 10/10
Jul 05, 2026
My service advisor was amazing from the minute I pulled
My service advisor was amazing from the minute I pulled up. He kept me informed and got my horn taken care of as well when no one ever called to tell me the parts were in.
Oct 17, 2025
My wife drove the car on 75 with my 2 kids had a bad
My wife drove the car on 75 with my 2 kids had a bad vibration and discovered the rear wheel had a broke lug nut and 2 lugs could be loosened by her fingers. Got stranded for a few hours. I want to talk to someone with Kia.
Edgardo Rivas
Sales Advisor
Feb 14, 2026
They are really good the attention was incredible and
They are really good the attention was incredible and fast thank you for all your help
Feb 13, 2026
Fue un exelente servicio muy contento de adquirir mi
Fue un exelente servicio muy contento de adquirir mi nuevo carro para mi y mi familia gracias por exelente atención !
Jan 28, 2026
Very helpful, positive and patient about all questions
Very helpful, positive and patient about all questions that I have ask with the paper work because it's first time buying a car.
Gary Wilcoxon
Parts Leader
Aug 24, 2026
Very dissatisfied.
Very dissatisfied. Every department let me down. Sold me a lemon and did nothing to solve the problem. Going again today to get my 4th alignment. No joy in buying this brand new vehicle . I will never go to the Kia port charlotte ever again.
Aug 08, 2026
I love this dealership.
I love this dealership. We bought 4-5 cars there. I service my cars there. Service advisors are very nice and kind. I had a pleasure to work with Ron, Ray, Tilly and Sherry for different services. They all do their jobs really well! Big shoutout to Maria T. who makes sure customers feel welcomed and satisfied. I definitely felt that, and thanks to her! PS I’ve been to many different dealerships, but only KIA PC offers so many good snacks to customers 😁
Aug 06, 2026
KIA got my car in last minute to fix a flat tire without
KIA got my car in last minute to fix a flat tire without hesitation! Great customer service!
Caroline Greiger
Service Technician
Jul 05, 2026
Kia in pc has some of the greatest employees ever.
Kia in pc has some of the greatest employees ever. Simply the best there is
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
April Huylebroeck
Service Warranty Administrator
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Sean Murray
Service Technician
Dec 06, 2025
Services are always great at the Kia of Port Charlotte
Services are always great at the Kia of Port Charlotte Florida. The service writers are always courteous and helpful.
Oct 17, 2025
The person that initially took my call (I believe it was
The person that initially took my call (I believe it was Maria) was great and very helpful. The person that checked me in also was good as was the service manager who communicated with me throughout the process. Fixed my problem pretty quickly. The only negative was that as soon as I pulled off the lot, My tire warning light came on. The left rear tire only had 14 lbs of pressure. Surprised they didn't see that as they did check my brakes. Luckily there was a Firestone shop across the street and was able to fill the tire and have it checked.
Dale North
Service Technician
Jun 28, 2026
The management team is tremendous.
The management team is tremendous. I am grateful for their support.The service was quick and efficient.
Dec 27, 2025
Top notch customer service that is far beyond compare!
Top notch customer service that is far beyond compare! From the moment I dropped off my car for service, I knew I was in good hands. I truly appreciate how transparent they were and how quickly they were able to diagnose the issue with my car. They stay in constant communication with you and keep you updated on the repair status, which is absolutely amazing! This is, by far, the best car dealership that I’ve worked with in 30+ years of buying cars.
Anthony Overly
Service Technician
Jul 25, 2026
From the minute, I drove into your service department do
From the minute, I drove into your service department do I know John personally in your sales department? Everyone was a pleasure to work with.
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Doug Poe
Finance manager
Sep 01, 2026
After 30 years of buying cars, having a fleet of cars for
After 30 years of buying cars, having a fleet of cars for our business; I ran to a car the had advertised in Car Gurus for $16.223 including all their fees except for Tax, tag and Title. We live in Estero, so its about and hour drive there. We had in writing that the price will NOT be change, and indeed included all fees, they send me a screen shot from their own website that guarantees the SAME. Well we arrived there on a Sunday after all the promises described the same morning, We waited over 30 min for the manager to be free, only 1 available for for more than 10 tables waiting. we were straight forward, we came for the exact deal that is advertised. Well that never happened, he try to push: WINDOWS TINTING RECONDOTIONING FEES DEALER FEES $1300 ELECTRONIC FEES $595 PLUS tax, tag and title. Our deal of $16.223 became a $19.000 plus tax tag and title, When he saw, we were not going to move forward, he got angry and raise his voice at us, telling what a great deal the car was, he said he will removed the window tinting, reconditioning fees, BUT his dealer fees and electronic fees are NOT negotiable, so we need it to pay $2000 more. We show him his own website, the texts send by his employees. his reply was, he does not care. This is by far a dishonest car dealer that takes advantage of his customers.
Aug 14, 2026
From start to finish the process was simple, no pressure,
From start to finish the process was simple, no pressure, with terrific attention to detail and follow up. I would highly recommend KIA of Northport, to anyone interested in purchasing a vehicle.
Garfield Scarlett
Service Technician
Mar 03, 2026
Ron is a guy who works in service.
Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle.
Nov 24, 2025
Amazing Manager and perfect service every time also very
Amazing Manager and perfect service every time also very quick service wait time thanks and keep up the great work !
Jody Scharping
Product Specialist
Aug 12, 2026
Very cool in this office, give respect and let you make a
Very cool in this office, give respect and let you make a better choice you need
Apr 19, 2026
I had an outstanding experience from the moment I
I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte!
Caiden Joseph
Service Technician
Jun 26, 2026
Ray and his staff took good care of me.
Ray and his staff took good care of me. I have a Subaru but Kia setvice is close to my house. I still come to this location because of the great customer service. Thabks to Caiden for the video. I love this feature. Ray and I discussed trying another Kia. Ray was not pushy but he was informative. I loved that. The drink machines are cool too.
Collin Kraft
Service Technician
Nov 28, 2025
Great service easy to get there tech very good video very
Great service easy to get there tech very good video very informative lobby clean need some snacks
Cole Morrow
Service Technician
Jun 14, 2026
I had a fabulous experience with the service department.
I had a fabulous experience with the service department. Tilly was wonderful explaining the service and the items that were recommended by the mechanics. She was very polite, professional, and knowledgeable. I also really appreciated the videos! I am very happy with Kia's Service department.
Lucas Rhyner
Service Technician
Jun 24, 2025
The service agent did not come out to greet me at the
The service agent did not come out to greet me at the car. I sat in the car for a few minutes before thinking “maybe that’s not how it’s done here at Kia”. My wait was 4 hours for unscheduled rotors to be resurfaced. This car was purchased 2 days ago and only has 5000 miles but still needed these rotors replaced. The service agents were pleasant. The mechanic Lucas did an outstanding job and worked quickly!! I love the service window where we can watch what’s being done! Another shout out to my sales agent Shelton. He checked on me multiple times, asking if he can do anything or get me anything. He’s been great!!! Give that guy a raise!