Customer Testimonials
Attention to detail and communication was poor. Blake Jones Excellent Lost key-fob and requested video before shipping which was never done.
This our 2d car purchased in Kia port Sharlotte! Service was very good ?? Kyle Todd was very professional!
informative, quick, easy, friendly, excellent nice, professional positive, good at job, outstanding, exceptional, consistent, skilled
Or and Joey were incredible throughout the entire process! We drove across the state with 3 kids and they made the process as smooth and accommodating as possible. BIG THANK YOU to Or, Joey, and the team!
I wasn't in a good way when I initially went in and Sherry assured me they would do everything they could and they did. And Courtney and Maria helped a bit later and were wonderful
Donny was exceptionally professional, prompt to get the car I wanted to see, friendly and willing to answer any and all questions. Even helped me get my tricky car ornament around my mirror off for me when I couldn’t. I’ve bought two cars from this dealership and I plan to continue there in the future. Joey and Blake were also awesome too thank you!
Customer Service terrible.Took two months to resolve a simple wire transfer Abe the worst
My husband and I had an excellent experience working with Papachongo Rivas. He helped us purchase two vehicles, and the entire process was smooth, professional, and stress-free. Papachongo was knowledgeable, patient, and took the time to answer all of our questions. He made sure we found the right vehicles for our needs and worked hard to provide great customer service from start to finish.
We truly appreciate his honesty, dedication, and attention to detail. If you’re looking for someone who will make your car buying experience enjoyable and easy, we highly recommend Papachongo Rivas. Thank you for helping our ... Read More Google - Jun 2, 2026
Papa Chongo Rivas was super helpful and just an overall amazing person! Go see him when you come here!
Kia of port charlotte is a great place if you are looking for a new car,they have a big selection of new and used cars and all the people who works there are amazing, also they do the best deals for their costumers. If you go ask for Papachongo Rivas and Jorge they are the best. Thank you guys, we are very happy with our new telluride.
We had a bad experience at another Kia dealer ship(Orlando)
On the way home we sucedes to stop by Kia of port charlotte , upon arrival we were welcome by papachongo Rivas, he was very attentive. We explain what had happened at the other dealer, he immediately apologized (even though it was not his fault) and assured us that he was going to do anything possible to make our experience better. He went above and beyond to help us get a good deal. We ended up getting a Kia telluride, my wife loves it. Thank you papachongo for you help, ... Read More Google - Jun 1, 2026
James was great! The whole process was great. Highly recommend
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Always friendly staff and treated like family. I drive over an hour each way just to see them for service.
Engel, Donovan, and Shawn were all awesome! They handled everything with such professionalism and handed everything off to each other seamlessly. I would honestly recommend them to anyone, we got more than we ever expected! Thank you to Kia of port charlotte for having such a great team of guys! I will definitely be back in the future!
Great experience. Manno, our Salesman, was extremely helpful, patient with all our questions, overall good guy.
Easy breezy visit Everyone was friendly , pleasant , helpful What ? Only 8 words not good enough ?
Great experience, Mitch was a great help, patient and professional.
Stopped by to look at some cars the other day. Was greeted by Mitch, he helped me and my wife through the lot while searching for the right car for her. He’s very knowledgeable and answered all the questions we had! Highly recommend this guy 10/10!
If you’re shopping for a vehicle, ask for Mitch Reilly. He was professional, honest, and easy to work with.
Worked with Mitch Reilly the other day and had a great experience. He answered all my questions and was very knowledgeable. He made the process much smoother and Easy for me to understand. I will be recommending to all my family and friends in the future.
Had a great experience working with Mitch. Professional, honest, and easy to talk to.
Excellent customer service from Mitch. Very helpful, patient and extremely informative.
Mitch was fantastic to work with! He was honest, attentive, and made the car-buying experience easy from start to finish. He listened to what I was looking for and helped me find the perfect vehicle without any pressure. I would absolutely recommend him to anyone shopping for a new or used car in the area. Thx for everything Mitch!👍🏽
Mitch Riley provided outstanding service from start to finish. He was professional, knowledgeable, and took the time to answer all of my questions. His attention to detail and commitment to customer satisfaction really stood out. The entire process was smooth, stress-free, and exceeded my expectations. I highly recommend Mitch Riley to anyone looking for someone reliable, honest, and dedicated to doing a great job. Thank you for the excellent experience!
Didn’t buy a car but Mitch was very patient while he gave me the information I came in for. Even let me test drive a vehicle while I was just searching!! Where going back soon for sure!!! Thanks Mitch!! 💪
Worked with Mitch Reilly about 2 weeks ago and he’s been easy to reach out to since, easy to work with.
Frank was great. Helped us find the perfect suv. 10 stars for Frank.
Frank was very helpful and understanding. Thank you
Mitch was so attentive and helped me find exactly what I was needed. Thank you so much for all of your help!
Very impressed with their young salesman named Mitch O’Reilly. Very knowledgeable and gave us an honest appraisal of all our options. Loving the Kia Sportage my husband will definitely be back to purchase!
Tilly , the customer service manager was absolutely amazing. She is a huge asset to your company. She cares for the customer.\nAnd once the best positive outcome possible. And does anything to make it happen. James was also very pleasant to work with very friendly , very professional and very knowledgeable.
Sales team is unresponsive but the service team is top tier. Dustin doesn't reply back
I had an excellellent experience at Kia of Port Charlotte. Ron M. in the service department was extermely polite and helpful! Ron was very professional and took the time to explain everything. I will definitely be back!
Austen was very helpful and very polite,the best salesman I have ever dealt with!!!
James S. At this dealership was amazing! The first day I was there they offered to wash my car because of the horrible bugs all over the front. Both James and the manager were very accommodating and easy to work with. 10:10!
they helped me get a great deal in my time of need when my car broke down
Everyone there was friendly and professional. Free snacks and water. And the coffee machine is great.
I will come back to this dealership just to do business with Austen again! Awesome salesperson and is great with customers!
We had a wonderful experience at the Port Charlotte Kia dealership. Everyone we encountered was very friendly and eager to help us. Ted did a tremendous job during the test drive and helping us get into our new Telluride. Ted went over every feature of the vehicle and helped us setup the vehicle prior to leaving. It was a wonderful experience!!
Kia is an excellent dealer. Their service and customer care it’s outstanding . The Kia I bought from them is an amazing car with no issues at all. I def recommend this dealer. Leslie always takes care of me with a smile on her face and with the outs most professionalism . Hands down the best car care !
It’s a pleasure to do my there, the staff is very friendly and professional.
Both sales and service experiences have been very good. This was my second service visit for routine maintenance and Tilly did great job.
Or Shlomo was the best salesman and patient with us. We'll be back for sure. Thank you, sir.
I visited Kia of PC to look at some Sorentos. From the moment I arrived, Ted was professional, transparent, and patient. He listened to what I needed, didn't pressure me and will be back.
I had a great experience at Kia of Port Charlotte. Working with Ted made the whole process smooth and seamless. Would highly recommend him.
I had an amazing experience with my sales rep Jake & the finance team! Walked in just for a test drive & left with the exact vehicle I needed and wanted. Jake also followed up within 24 hours to ensure I was still satisfied. I would definitely recommend this dealership & Jake to anyone in need of a new vehicle. Thank you Kia of Port Charlotte
Nino was nice and worked out a wonderful awesome price for us and joke around with us and made us feel welcomed and like we mattered and took his time with us
My salesman, Nino ,was super helpful and extremely friendly!!
Jake was a huge help during our buying process. He was friendly, straight forward and kept us informed. Bonus points for finding something I like
Salesmen Jairo and his son Nicolas were kind, great, and engaged on helping me find my new Kia telluride!!! Great customer service!
Dealership is clean and staff is knowledgeable. They always kept me in and out quickly.
Dealership is clean, service advisors are knowledgeable and friendly and the service technicians are through.
I had an oil change and filter change done, and it was only a little over an hour.
Very nice respectful service crew as soon as you walk in the door, they take care of you. They’re efficient and they’re amazing.
I had a great experience with the service department at Kia of Port Charlotte. My 2022 Cadillac Escalade was having an issue with the push-button start system, and the team was able to diagnose and fix it quickly and professionally.
A special thank you to Rachel and Kareem for their outstanding customer service throughout the process. They kept me informed, answered all my questions, and made sure everything was taken care of from start to finish. It’s not always easy finding a service department you can trust, but they went above and beyond to make the experience stress-free.
If you’... Read More DealerRater - May 30, 2026
Kia of PC was very accommodating, very quick and super helpful. Or was a great salesman.
My service provider was professional, kind, and efficient to provide a good experience. The white area was nice and the service was quick..
not all what the salesperson said was true the place is very noisey hard to hear and concentrate
wait was to long and cost was very expensive. KIA in sebring would have done the sam work for 112.00 les
Teddy was very helpful and knowledgeable. He answered all my questions and helped me find the right vehicle. Excellent customer service.
Great experience at the dealership. The staff was friendly, and my salesman, Teddy, made the process easy and stress-free. Highly recommend!
My wife saw a Porsche at this dealership and wanted to see it in person - we didn’t have any intention of buying initially and we expressed that to them. The staff was still beyond nice and accommodating as we also brought our 2 year old along, specifically Donny and Abe! We ended up buying the car after my wife loved it & the buying process was very quick and easy compared to a lot of other dealerships I’ve been to. Would highly recommend these guys
Jake was great. Very clear and expressed concerns of some vehicles he had while also not overselling others. I would have liked the experience to be faster but I dont think theres much to do to get around that.
Amazing customer service! I can’t thank Annie, Jake, Laura, and Alex enough!!!!! They all came together to help me get into my dream car!! The Managers JP and Jorge were so easy to work with and truly made my day! If I could give 10 stars I would!!!
My visit was very good. Ron was great to work with. The recall check was performed in a very timely manner.
Very friendly and professional. Work was done well in a timely manner. Car was clean when I received it back. Thank You.
I visited this dealership shopping with a friend. I was helped by Ted, knowledgeable, and completely no-pressure. I highly recommend.
Car shopping is my least favorite thing to do but Alex was great and made the process easy. Didn’t feel pressured into anything and they have a good selection.
Great dealership with huge selection of cars. Was helped by, Teddy, he is experienced and explains everything. Will be back.
Amazing customer service overall, everybody was very friendly and helpful. Our salesperson was Teddy, knowledgeable and went above and beyond taking care of us.
Great dealership, staff is wonderful to work with especially Teddy. Will deal with him for all future needs.
The customer service in the service department was amazing. TILLY is the best person to deal with.
Amazing customer service overall, everybody was very friendly and helpful. Our advisor, Ray, was knowledgeable and went above and beyond taking care of us.
Excellent service Ron was prompt, courteous, and respectful. It was perfect service. I couldn't ask for better
Everyone was very kind and caring. They were very communicative and helping with the explanation with everything. Even when I was waiting in the lobby people offered me water and made sure I was comfortable
Great service! Explained what I needed done to fix the issues and helped me resolve them in a timely manner. Will definitely be coming back to Kia of Port Charlotte
My scheduled service appointment went smoothly and even got me in a bit earlier when I arrived. The team kept me updated on the progress of my service and made recommendations along the way.
Owen my sales person was amazing very helpful answering all my questions. Went out of his way to help me. Asset to KIA. Equally as helpful was Bukasa my finance guy. Great people as well as employees. Both deserve great praise. Thank you both Ken Coffelletto
Ted was absolutely exceptional throughout the entire car-buying process. As a new mother, finding the right SUV to fit my needs was incredibly important, and he went above and beyond to help me choose the perfect vehicle. He explained every feature thoroughly and professionally, making sure I felt comfortable and confident with my decision. Even after the purchase, he continued to check in to ensure I was enjoying my new car. I highly recommend Ted to anyone looking for a knowledgeable, attentive, and genuinely caring salesperson.
Very satisfied with Ron in the service department at KIA of Port Charlotte. Professional and helpful. Answered all of my questions so I could make informed decisions. Thanks Ron.
Everyone was extremely helpful. Our salesman was patient and the finance (Shawn) specialist was top notch.
very nice and clean and friendly staff. Coffee while you wait. over great experience. 10/10
excellent, excellent super amazing. Marshall makes car buying fun. i’m definitely happier leaving than I thought I would be.
People were very nice and helpful. Clean building and made sure to apply discount. Took a little time for my car service to be completed.
Took my sportage in for service last Sunday. Ron my service coordinator was very helpful and service was pretty fast. I was very pleased with there operation.
absolutely terrible. nothing was fixed, the wrong information was given to the mechanic that was supposed to be checked and fixed. i was lied to by him twice now. screamed at today 5/26/2026 with a complete unprofessional atmosphere by multiple people.
Was suppoyyinhave 2 keys. Only got one. Never followed through with getting the second key.
greeted upon arrival, through walk through of my tires and under my hood just excellent
greeted in a timely manner and fast service I've said the most I can say
Service for a new key fob was quick and to the point, they didn't try to sell me on things that I wasn't scheduled for.
Kudos to Nino for his patient but professional manner ...he sold this stubborn elder woman a car. It's a task I was deading but he smoothed my ruffled feathers and got me the perfect car for ME! His promise to be available to answers questions sealed the deal for this non-techie. Who knew the car would be smarter than me and know how to start without turning a key!!!
(Translated by Google) Thanks to Jairo Berardinelli, who helped us quickly and easily. 100% recommended. (Original) Gracias a la atencion de Jairo Berardinelli quien nos ayudó facil y rapido. Recomendado 100%
I’ve bought a few cars from Kia now, from sales to maintenance they’ve always been great! Ron and Mikayla in the service department are the best and always look out for us as customers.
I live in Venice and drive to Port Charlotte for service and sales, its the best KIA dealership around!
I have NEVER been to a dealership that went to bat for us like KIA OF P.C.! From the time we walked in we were made to feel at home. We weren't actually looking to buy right now. I just wanted to look at their cars and when we were ready then come back..They said, NOPE NOT TODAY! Owen had us test drive a 2027 Telluride and I fell in love! He saw that and between himself, the sales manager Joey, and the finance team Abe and Ivan moved mountains so that we would leave the lot with ... Read More Google - May 25, 2026
James Sheufelt was a pleasure to work with..We highly recommend him.when buying a KIA
We were very happy with our salesperson Annie , she went above and beyond in every area, she had great respect for us and did everything possible to meet our needs. I would highly recommend her. I’ve brought many new cars in my life time and she rates with the best of the best. If I were KIA I’d make sure that I took care of her.
Or help me a lot with finding the right car for me.
